In order to support the fast growth of our North American office we are seeking professionals that fit into our highly dynamic, fast paced, international, and highly demanding company culture.

 

As a Solutions Consultant, the candidate will be highly dedicated to new customer acquisitions and existing customers commercial support. Compensation will reflect the candidate experience.

This is a junior sales and full-time position.

The Solution Consultant will report to the company COO and is mentored by a Senior Account Executive.

Responsabilities:

• Identify and qualify prospects via skype, phone, gotomeeting and update the internal company CRM.
• Be able to deliver outstanding presentations and demos of the Docebo products and services over the phone or alternative tools, such as Skype or GoToMeeting
• Generate new accounts, and close sales opportunities using your presentation and negotiation skills
• Continuously build your pipeline of business opportunities, providing weekly updates
• Maintain such pipeline of qualified prospects sufficient to meet monthly objectives

Required skills:

• Fluent and business proficient in Spanish
• Strong written and verbal communication skills
• Ability to work in a fast paced environment and ability to multi-task
• Desire to learn new concepts and work on new projects
• Strong working knowledge of Microsoft Office Platforms
• Ability to perform advanced internet research
• Ability to work and travel with no restrictions within and outside the United States

Considered a Plus:

• You are fluent (native level) in Spanish
• Familiarity with CRMs and similar tools
• You have worked previously in a software start-up
• You matured a previous sales experience best in inside sales
• You are located in the Greater Atlanta GA area and are willing to join our Athens, GA office

You enjoy:

• Giving value to customers based on your knowledge and experience
• Attaining results as part of a unit and via team play and not solo player
• Learning a new product, and performing demos of it up to multiple times a day
• Managing multiple tasks in parallel and wearing multiple hats as required in a start-up culture

 

You should NOT apply if:

• You are not passionate about technologies
• You don’t have a sales background or a potential sales attitude
• You do not express your consent to run a background check prior to hiring

In order to support the fast growth of our North American office we are seeking professionals that fit into our highly dynamic, fast paced, international, and highly demanding company culture.

 

As a Senior Account Executive, the candidate will be highly dedicated to new customer acquisitions and existing customers commercial support. This is a sales full time position. Compensation will reflect the candidate experience.

The Senior Account Executive will report to the company COO.

Responsibilities :

• Present solutions and perform demo presentations over the phone or alternative tools, such as Skype or GoToMeeting, in a highly professional manner.
• Perform basic to average complexity software demonstrations on your own.
• Maintain a solid pipeline and manage a large number of assigned leads and build your own leads via executive style cold calling approaches.
• Manage all aspects of leads management within the Docebo CRM and to keep it organized and updated timely.
• Maintain and possibly exceed an agreed expected volume of revenues per year.

Required skills:

• Fluent and business proficient both Spanish and English (Spanish from College is not it).
• You have proven experiences writing SoWs, order forms, business proposals, RFPs
• A previous 3-5 years experience in the Software as a Service  industry with a role related to pre-sales, inside sales, or similar.
• Ability to be recognized as a true team player internally in the company, and trusted business advisor externally.
• You have strong written and verbal communication skills when dealing with different stakeholders, from line managers to C levels.
• Extreme attention to detail and ability to address clients questions concisely and at a fast pace
• Ability to work in a fast paced environment and multitask between different projects and manage multiple leads and accounts concurrently.
• Strong working proficiency of Microsoft Office Platforms, Google Docs, Gmail, Gcalendar
• Ability to perform advanced internet research leveraging value added databases on your own
• You have a flexible mindset and know how to work in a team

Considered a Plus:

• You have had your own IT start-up in the past
• Proof to manage average to high-complexity sales cycles on your own
• You are located in the Greater Atlanta GA area and will be able to work from the Athens office 90%

You should NOT apply if :

• You are not passionate about SaaS technologies and really understand them
• You do not express your consent to run a background check prior to hiring
• You do not speak Spanish fluently (also business vocabulary)

In order to support the fast growth of our North American office we are seeking professionals that fit into our highly dynamic, fast paced, international, and highly demanding company culture.

As a Solutions Consultant, the candidate will be highly dedicated to new customer acquisitions and existing customers commercial support. Compensation will reflect the candidate experience.

This is a junior sales and full-time position.

The Solution Consultant will report to the company COO and is mentored by a Senior Account Executive.

Responsabilities:

• Identify and qualify prospects via skype, phone, gotomeeting and update the internal company CRM.
• Be able to deliver outstanding presentations and demos of the Docebo products and services over the phone or alternative tools, such as Skype or GoToMeeting
• Generate new accounts, and close sales opportunities using your presentation and negotiation skills
• Continuously build your pipeline of business opportunities, providing weekly updates
• Maintain such pipeline of qualified prospects sufficient to meet monthly objectives

Required skills:

• Strong written and verbal communication skills
• Ability to work in a fast paced environment and ability to multi-task
• Desire to learn new concepts and work on new projects
• Strong working knowledge of Microsoft Office Platforms
• Ability to perform advanced internet research
• Ability to work and travel with no restrictions within and outside the United States

Considered a Plus:

• Familiarity with CRMs and similar tools
• You have worked previously in a software start-up
• You matured a previous sales experience best in inside sales
• You are located in the Greater Atlanta GA area and are willing to join our Athens, GA office

You enjoy:

• Giving value to customers based on your knowledge and experience
• Attaining results as part of a unit and via team play and not solo player
• Learning a new product, and performing demos of it up to multiple times a day
• Managing multiple tasks in parallel and wearing multiple hats as required in a start-up culture

You should NOT apply if:

• You are not passionate about technologies
• You don’t have a sales background or a potential sales attitude
• You do not express your consent to run a background check prior to hiring

In order to support the fast growth of our office in Dubai we are seeking professionals that fit into our highly dynamic, fast paced, international, and highly demanding company culture.

As an Account Executive, the candidate will be highly dedicated to new inbound lead nurturing and customer acquisitions, selling our Cloud-based, SaaS Learning Management System: typical target is clients with 500 to 10,000 employees.

Compensation will reflect the candidate experience. This is a sales intermediate experience and full time position.

The Account Executive will report to the Country COO.

Main Job Tasks and Responsibilities

• Respond to inbound customer contact and questions either through email response or via Skype or phone call.
• Provide detailed online demo of  the product based upon customer requirements and customizing the demonstration based upon customer needs.
• Build proposals for complex customers in conjunction with senior team.
• Planning, meeting with senior team members to build strategy, forecasting and adapting business development strategy.
• Manage all aspects of leads management within the Docebo CRM and to keep it organized and updated timely.

Job Requirements

• 2 years experience selling SaaS/Cloud Apps in Europe.
• Experiences drafting Business Proposals.
• 4 year University Degree from accredited University.
• Highly comfortable with technology with deep love of experimentation and tinkering with new tools
• Understanding of common web technologies (browsers, HTML 5.0, APIs, JavaScript, PhP).
• Very advanced communication ability and high comfort level of virtual communication mediums (phone, skype, GoToMeeting).
• Strong working knowledge of Microsoft Office Platforms.
• Highly organized.
• Expert ability in eMail communication and ability to input all communication into ERP System with detailed customer notes.
• Good understanding of the needs of the European market.
• Ability to network fluidly and to speak and listen to individuals in a way that encapsulates their needs and requirements.
• Fluent in English, knowledge of other languages (French, Italian, German) a strong bonus
• Ability to work in a fast paced environment and multitask.
• Ability to maintain a solid pipeline and manage a large number of assigned leads and RFPs and report status weekly.

Considered a Plus:

• Experience Developing new markets in Europe.
• Familiarity with CRMs and similar tools.
• Experiences working virtually with teams across the world.

Benefits:

• Paid health insurance.
• 2 tickets home per year (if living outside of home).
• Company Laptop.
• Mobile phone.

In order to support the fast growth of our office in Dubai we are seeking professionals that fit into our highly dynamic, fast paced, international, and demanding company culture.

As a Technical Support Specialist, the candidates main role will be dedicated to existing and new customers application support.

Compensation will reflect the candidate experience.

The Technical Support Specialist will report to the Helpdesk manager.

Main Job Tasks and Responsibilities

• Provide technical software support for Docebo’s software via various channels: ticketing system, email (primarily) and phone.
• Be able to troubleshoot and quickly assess severity and impact of customer issues.
• Articulate necessary technical and non-technical information to customers in a simple, yet clear, concise, and very helpful manner .
• Help clients to solve their doubts or issues when dealing with specific LMS configurations to make it work the best way possible
• Proactively provide frequent and regular updates to customers on open tickets/cases.
• Manage assigned support cases and customer issues as independently as possible.
• Perform initial troubleshooting work using all available resources including training, documentation, knowledge base, troubleshooting guides, forums, configuration and log files.
• Increase technical expertise by attending training sessions and reading technical documentation.
• Utilize trouble ticket application and databases to manage and resolve the customer issues clearly and concisely documenting all aspects of the support request.
• Generate content to augment the existing Docebo knowledge base.
• Communicate and work effectively with staff in all levels of the organization, including leadership in product and projects management.
• Above all else maintain a very professional and friendly attitude with the customer
• Perform other duties as required.

Job Requirements

• You speak and write fluently both in English and in Italian.
• You have performed same or similar tasks above in your previous experience/s.
• You have recently achieved a Bachelor degree or you have an equivalent experience that you are able to demonstrate.
• You are familiar with Software as a Service.
• You are interested in e-learning.
• Knowledge of PHP, MySQL, Javascript, HTML, CSS.
• You have a friendly and helpful nature
• You have a positive outlook on tasks maintaining a proactive and problem solving attitude

Considered a Plus:

• You speak and write fluent German, French, or Spanish.

In order to support the growth of our Italian office based in Sovico, near Milan, Italy, we are seeking professionals that fit into our highly dynamic, fast paced, international, and highly demanding company culture.This position is also open to candidates residing outside of Italy who wish to relocate to Sovico, Italy.

As a Software Development Manager, the candidate will guide an inhouse and outsourced team that is charged with product line contribution as a business unit. The candidate will build products from existing ideas and will be in charge of the development and implementation of the product, leading the planning and implementation of the project.

Compensation will reflect the candidate experience.

The PHP Development Manager will report to the CTO.

Main Job Tasks and Responsibilities

• Define project scope, goals and deliverables according to the HQ guidelines.
• Plan and schedule project timelines.
• Manage the activities and people associated with the project as well as the success of that project.
• Present reports defining project progress, problems and solutions.
• Actively coach and continuously provide feedback to PHP developers.

Job Requirements

• 4 years of related business experience (team leader and/or equivalent).
• Extensive experience in a SaaS development environment.
• Possess general understanding in the areas of application programming, database and system design.
• Ability to manage and delegate work as part of a team in a matrix environment.
• Good customer focus, attitude and excellent interpersonal, verbal and written communication skills.
• Exceptional analytical and problem solving skills.
• Ability to communicate complex technical concepts.
• Strong knowledge of PHP, Javascript, HTML, CSS, MySQL.

Considered a Plus:

• Certified Scrum Master (CSM) certification, or a similar Project Management certification.
• Knowledge of Amazon AWS,Enterprise Level Application, Resque.
• Previous experience in e-learning or talent management market.
• Previous experience in a startup backed by venture capital in Italy, Silicon Valley, London or Berlin.

In order to support the growth of our Italian office based in Sovico, near Milan, Italy, we are seeking professionals that fit into our highly dynamic, fast paced, international, and highly demanding company culture.This position is also open to candidates residing outside of Italy who wish to relocate to Sovico, Italy.

As an Integration Manager, the candidate will be responsible for the development of all the integrations between Docebo and other Cloud/SaaS software through APIs and customized plugins. Ideally this job shall be done by monitoring the market, identifying significant software solutions with which any type of synergy may be reached by mutual software integration following the suggestions provided by the sales team and HQ. Once the potential partner software has been identified, the candidate shall get in touch with the vendor company in order to state the main objectives of the potential partnership and jointly design the integration plan.

Compensation will reflect the candidate experience.

The Integration Manager will report to the CTO

Main Job Tasks and Responsibilities

• Lead the planning and implementation of projects.
• Find business opportunities for reciprocal software integration with third parties vendors.
• Define project scope, goals and deliverables according to the HQ requests.
• Supervise technical personnel, implement project management procedures to ensure timely completion of projects.
• Constantly monitor and report on progress of the project to sales team and customer success managers and other stakeholders.
• Constantly monitor and update third party listings and APIs changes.

Job Requirements

• 3 years experience in a similar position
• 2 years of demonstrated project management experience
• Proven knowledge of the SaaS market
• Proven experience successfully managing employees and teams
• Ability to guide technical discussions with both technical and non-technical audiences
• Excellent management skills to interact with staff, colleagues and cross-functional teams, and third parties.
• Excellent oral and written English communication skills; demonstrated organizational skills.

Considered a Plus:

• Previous experience in a startup backed by venture capital in Italy, Silicon Valley, London or Berlin.

In order to support the growth of our Italian office based in Sovico, near Milan, Italy, we are seeking professionals that fit into our highly dynamic, fast paced, international, and highly demanding company culture.This position is also open to candidates residing outside of Italy who wish to relocate to Sovico, Italy.

As a Project manager, the candidate will be highly dedicated to planning, controlling and closing projects of different sizes and complexity with our customers. The Project Manager will continuously work in partnership with different business units, customer success managers and technical stakeholders

Compensation will reflect the candidate experience. This is an intermediate experience and full time Project management/Business analyst position.

The Project Manager will report to the Custom Development Manager.

Main Job Tasks and Responsibilities

• Lead the planning and implementation of Docebo Enterprise clients customized projects
• Define project scope, goals and deliverables according to the clients requests.
• Manage the activities and people associated with the project as well as the success of that project.
• Plan and schedule project timelines.
• Track and report project deliverables using appropriate tools.
• Constantly monitor and report on progress of the project to sales team, customer success managers and clients.
• Present reports defining project progress, problems, solutions and KPIs.

Job Requirements

• 4 years of related business experience (project manager and/or equivalent).
• Extensive experience in following projects based on clients needs.
• Experience in SaaS development environment.
• Possess general understanding in the areas of application programming, database and system design.
• Possess Project Management Certification (such as Prince2, PMP or ITIL)
• Good customer focus, attitude and excellent interpersonal, verbal and written communication skills.
• Exceptional analytical and problem solving skills.
• Ability to communicate complex technical concepts.
• Excellent oral and written English communication skills.

Considered a Plus:

• Bachelor’s degree  in Computer Science, Electronic Engineering or Mathematics.
• Knowledge of PHP, Javascript, HTML, CSS, MySQL, Amazon AWS, Enterprise Level Application, Resque.
• Previous experience in e-learning.
• Previous experience in a startup backed by venture capital in Italy, Silicon Valley, London or Berlin.

In order to support the growth of our Italian office based in Sovico, near Milan, Italy, we are seeking professionals that fit into our highly dynamic, fast paced, international, and highly demanding company culture.This position is also open to candidates residing outside of Italy who wish to relocate to Sovico, Italy.

As a Technical Support Specialist, the candidate will be highly dedicated to existing and new customers application support.

Compensation will reflect the candidate experience.

The Technical Support Specialist will report to the Helpdesk manager.

Main Job Tasks and Responsibilities

• Provide technical software support for Docebo’s software via various channels: ticketing system, email (primarily) and phone.
• Be able to troubleshoot and quickly assess severity and impact of customer issues.
• Articulate necessary technical and non-technical information to customers in a simple, yet clear and concise manner .
• Help clients to solve their doubts or issues when dealing with specific LMS configurations to make it work the best way possible
• Proactively provide frequent and regular updates to customers on open tickets/cases.
• Manage assigned support cases and customer issues as independently as possible.
• Perform initial troubleshooting work using all available resources including training, documentation, knowledge base, troubleshooting guides, forums, configuration and log files.
• Increase technical expertise by attending training sessions and reading technical documentation.
• Utilize trouble ticket application and databases to manage and resolve the customer issues clearly and concisely documenting all aspects of the support request.
• Generate content to augment the existing Docebo knowledge base.
• Communicate and work effectively with staff in all levels of the organization, including leadership in product and projects management.
• Perform other duties as required.

Job Requirements

• You speak and write fluently both in English and in Italian.
• You have performed same or similar tasks above in your previous experience/s.
• You are familiar with Software as a Service.
• You are interested in e-learning.
• Knowledge of PHP, MySQL, Javascript, HTML, CSS.
• You have a friendly and helpful nature.
• You have a positive outlook on tasks maintaining a proactive and problem solving attitude.