CAREERS
Toronto – Athens, GA – Milano – Dubai – London
Joining the Docebo family means:
Working in a truly multicultural environment
Having the opportunity to travel across the USA, Europe and Asia – where our international offices are located
Working in a fast growing company with a lot of interesting opportunities and things to do
...and most of all have a lot of fun doing so!
Explore open positions at Docebo
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Our brand new role in Athens, GA, Accounts Receivable Accountant, will join the Accounting team at Docebo and she/he will support the Head of Accounting (in Italy) for tracking and performing the Account Receivables monthly activities. In particular, the Accounts Receivables Accountant will provide financial, clerical, and data analysis, while managing the entire order process flow using the internal ERP and accounting system to ensure efficiency and accuracy in customer accounts and billing. The ideal candidate will thrive on the blend of autonomy and teamwork while helping build out the best practices for this new role but also be focused on meeting tight deadlines for Docebo statutory accounts and audits.
This is a global role and will manage the AR processes for both our Athens, GA office and our Toronto, Canada office. Travel to Italy for training is required so if you love international travel AND all things AR, then this could be the role for you!
Regularly ranked among the world’s top 10 SaaS e-learning platforms, Docebo is regarded as one of the industry’s most comprehensive solutions for training management and has been chosen by some of the world’s most respected companies to achieve operational efficiency.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users.
Location: Athens, GA (not a remote position)
Report to: Global Receivables Accountant
You will:
- Perform daily checks on the client contracts in order to assure the correct terms of payment.
- Process the client order for the Docebo entities within our ERP and then issue the related invoices making sure they are correctly and automatically uploaded into the accounts receivable ledger.
- Prepare preliminary revenue assurance reports from our internal ERP system, maintaining the Company’s revenue recognition policy.
- Prepare and Manage analysis on AR accounts, as required.
- Manage and resolve revenue issues dealing with Sales/Customer Success Team.
- Manage Cash application, GL accounts reconciliation of Receivable, including AR aging, bad debt exposure, and preparation of deferred revenue schedules for North America.
- Support the monthly closing and quarterly activities related to Receivables, coordinating with Local Financial accountant and Global Receivables Accountant and Local Financial accountant.
- Contribute to Treasury functions, record customer and third party payments, and support the team with Cash Flow activities (Actual/Forecast).
- Handle customers cash receipts application and DSO.
- Support Global Receivables Accountant and local finance team for ad hoc projects.
- Assist auditors with their requests and questions quarterly, at mid-year, and end of year.
- Assist any other areas of Financial Accounting Department as necessary coordinating with Local Financial accountant and Global Receivables Accountant.
You have:
- Accounting Bachelor Degree
- Previous experience at least 2-3 years in Receivables/ General Ledger department in a multinational company, preferably in the software industry.
- Good knowledge of Accounting and accounting principles
- Strong knowledge of Microsoft Office Package
- Previous Knowledge of Quickbooks (preferred)
- Team Working and communication strengths
- Strong analytical skills
- Ability to be proactive and work autonomously
- Ability for some international travel as needed
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo is one of the World's fastest growing SaaS companies in the Learning Technology space, with its main North American hub in Athens, GA. Although Docebo calls Athens home stateside, it has an international presence with offices in Milan, Toronto, London, and Dubai. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe, creating a workplace and opportunities unlike any other.
Docebo transforms customers’ training experience, empowering everyone from employees to partners to clients by combining formal and informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together, but also have fun together. Docebo focuses on developing the individual both professionally by establishing career progression paths and making sure their personal needs are met with full benefits, company sponsored events, and a strong focus on improving the company culture.
Our ideal candidate has limitless energy that can match ours. You need to be able to keep up with a fast-paced, challenging, fun, learning environment. This person will be charged with serving as the face of Docebo to our clients and users and to focus on enablement and adoption of our software platform, building a strong relationship with the client to drive retention and renewal. If you thrive off of solving problems and enabling “champions” of our product, then this is the position for you.
Location: Athens, GA (not a remote position)
Reports to: Head of Customer Success
You Will:
- Be the primary contact and advocate for large Enterprise customers
- Become an expert in Learning Management System (LMS) adoption and implementation, including its challenges and processes
- Be a friendly professional advisor and know when to suggest best practices, how to defuse problems, and always address our customers’ issues in a timely manner
- Maintain a revenue base by managing account retention and renewal rates
- Generate up-sell opportunities from new product feature adoption and through upgrades
- Advocate extended usage, by explaining the value of new modules and services to existing customers
- Work as part of the customer success team to develop strategies for scale, growth and increased quality of service
- Be responsible for managing KPIs and reporting on KPIs of your customer success team
You Have:
- Bachelor degree or equivalent experience
- Minimum of 5 years experience in an account management or sales related role, preferably in a start-up or fast growth SaaS organization
- Experience working with large enterprise, B2B accounts
- A successful track record of consistently meeting and exceeding revenue goals in previous roles
- Strong communication and rapport building skills, both over the phone and in-person
- Ability to handle high-pressure situations and high-volume of work with a positive attitude
- A natural inclination towards problem solving
- Experience in Customer Service or Customer Support/helpdesk or similar past roles is considered an asset
- Knowledge of HR / LMS technologies is considered an asset
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo is looking for a strategic leader to lead Docebo Customer Enablement function for our external partners and customers. Your scope will include developing and managing live and online training.
As Head of Docebo Academy, you will lead the development and delivery of product training to our strategic partners and corporate customers in a variety of different formats in order to improve the customers' experience on Docebo LMS platform. You should be driven by a desire to understand learners and continually improve the customer experience.
Since training is essential for enabling our customers and partners to understand the Docebo solution, you must have experience designing and delivering engaging training programs. Also, you will have a passion for continuous learning in order to bring best practices in learning to our customers and partners. With a talented team in place, you will serve as a mentor and instructional design expert on the team. You should also be comfortable both leading and getting hands-on with the content and delivery of materials.
Location: Athens, GA (Not a remote position)
Reports to: Sr. Director, Global Customer Success
You will
- Lead and develop the Docebo Academy Strategy in order to increase customer loyalty and impact our customer relationships.
- Conduct needs analysis with Implementation, Customer Success, Product, and other business stakeholders to define and build impactful training solutions for our customers and partners.
- Manage the design, delivery, and continuous improvement of Docebo training programs as well as ongoing learning opportunities to facilitate external learners in acquiring knowledge, skills, and competencies in an effective and appealing manner.
- Manage a portfolio of online training, webinars, workshops, individual in-person training sessions, etc. to our strategic customers and partners.
- Lead and develop the Docebo Academy Strategy in order to increase customer loyalty and impact our customer relationships.
- Connect with customers and partners and use the training as an opportunity to obtain customer feedback about their learning experience and Docebo products.
- Mentor and coach the team on instructional design, facilitation, and learning technologies.
- Be an influential thought partner in the development of the long-term vision and strategic direction of customer training.
You have:
- Bachelor’s degree or equivalent experience required
- 5+ years of related experience preferred, including learning content creation and delivery
- Proven track record with LMS and instructional design
- Entrepreneurial mindset in building and engaging several stakeholders across the entire company
- Ability to learn quickly and take on challenging new projects with enthusiasm
- Previous experience in SaaS, Software, and/or E-Learning companies preferred
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Our ideal Inbound Sales Representative is a fantastic listener, critical thinker, team player, and very driven. This role is responsible for generating opportunities for Account Executives from leads generated by the Docebo Marketing team. Reps must be able to quickly and efficiently sort through a large volume of companies that have contacted Docebo directly, started trials, or downloaded papers and determine which companies fit the Docebo Ideal Customer Profile and reach out to schedule meetings with AE’s.
Docebo is one of the World's fastest growing SaaS companies in the Learning Technology space, with its main North American hub in Athens, GA. Although Docebo calls Athens home stateside, it has an international presence with offices in Milan, Toronto, London, and Dubai. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe, creating a workplace and opportunities unlike any other.
Docebo transforms customers’ training experience, empowering everyone from employees to partners to clients by combining formal and informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together but also have fun together. Docebo focuses on developing the individual both professionally by establishing career progression paths and making sure their personal needs are met with full benefits, company-sponsored events, and a strong focus on improving the company culture.
Reports to: Inbound Business Development Manager
Location: Athens, GA (Not a remote position)
You will:
- Identify and qualify prospects via skype, phone, GoToMeeting and update the internal company CRM.
- Be able to deliver outstanding presentations and demos of the Docebo products and services over the phone or alternative tools, such as Skype or GoToMeeting as needed.
- Generate new accounts and close sales opportunities using your presentation and negotiation skills.
- Continuously build your pipeline of business opportunities, providing weekly updates.
- Maintain such pipeline of qualified prospects sufficient to meet monthly objectives.
You have:
- Strong written and verbal communication skills.
- The ability to work in a fast paced environment and ability to multitask.
- A desire to learn new concepts and work on new projects.
- An ability to perform advanced internet research.
- The ability to work and travel with no restrictions within and outside the United States.
- Familiarity with CRMs and similar tools is a plus.
- Previous work experience in a software or tech start-up (a plus).
- A passion for giving value to customers based on your knowledge and experience around our platform.
- A strong motivation for learning a new product with ambitions of eventually performing demos for prospective clients.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Our ideal Sales Development Representative is a sales 3.0 person, who leverages today’s technologies and applies fresh, modern sales development approaches to generating new appointments, new demos, new contracts. You are passionate about smashing your goals and work to continuously improve your craft.
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Regularly ranked among the world’s top 10 SaaS e-learning platforms, Docebo is regarded as one of the industry’s most comprehensive solutions for training management and has been chosen by some of the world’s most respected companies to achieve operational efficiency.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users.
Reports to: Manager, Outbound Business Development
Location: Athens, GA (not a remote position)
You will:
- Master the art of sending personal, strategic, value-add emails and social messages (no copying and pasting).
- Be able to identify and leverage compelling new business entryways for very targeted outreach (events, conferences, awards, publishing).
- Quickly research and strategize an approach to create interest and engage.
- Profile potential prospects via predetermined criteria.
- Secure and schedule meetings and demos adopting all tools available to you.
- Generate new business opportunities to fuel the Docebo Enterprise Pipeline.
- Record all activities in our CRM.
- Work closely with Account Executives to move prospects through pipeline and closing.
- Achieve or exceed monthly quotas of demos, meetings and qualified opportunities generated.
- Learn and maintain in-depth knowledge of Docebo products, industry trends and competition.
- Successfully manage and overcome prospect objections.
- Provide closed-loop feedback to ensure continuous process optimization.
You have:
- Four-year college degree (preferably in Marketing, Business, or Communications).
- Clear writer and a creative thinker - the more you love to read and write the better.
- Great self-awareness of speaking in a polished manner.
- Good listening attitude.
- Verifiable track record of success and goal attainment in a sales-oriented role.
- Deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter).
- Ability to engage and empathize over the phone.
- Run through a brick wall level of drive, passion, and desire for results.
- 1+ year in a fast growing startup environment is a plus
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” group outings, and Friday Happy Hours, Docebo encourages the team to not only work well together but also have fun together.
The role sits on the Global Customer Success team and is responsible for managing the Onboarding Phase for multiple Enterprise customers.
Solution Deployment Manager leverage skills in Project Management and Business Analysis, to ensure that Enterprise customers are quickly and successfully onboarded to the Docebo platform. You will work closely with Help Desk Specialists and Customer Success Managers to ensure Docebo customers receive amazing support in every phase of their journey with Docebo.
Docebo is a high-energy work environment so you need to be able to keep up with the fast pace and the demanding work, and have no problem with multi-tasking.
Reports to: Global Head of Implementation
Location: Athens, GA (Not a remote position)
You will:
- Deal with customers from different countries, managing multiple projects concurrently;
- Work with customers to identify and document Success Criteria that will be tracked over the duration of the Onboarding.
- Develop/monitor overall implementation schedule (including all functional, customization and integration/technical projects) to meet client objectives;
- Document Onboarding project activities to ensure alignment and continuity across the Customer Success departments.
- Facilitate the development of functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation;
- Prevent, identify, quantify, and communicate risks internally and externally;
- Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets;
You have:
- English Fluency (both written and spoken)
- A strong desire to become a Docebo product expert.
- Experience in an IT Project Manager role or in IT service implementation and delivery;
- Experience working with clients in the ‘Large Accounts, Enterprise’ space;
- Working knowledge of project management principles;
- Great understanding of consulting processes and software implementation;
- Solid Knowledge in the areas of application programming and system design;
- A natural inclination to resolve customer problems and help them be highly successful.
- Experience working with support, QA, and product teams to resolve customer issues.
- BA/BS or equivalent experience;
Essential Requirements
- Experience in E-Learning / Learning Management industry is preferred;
- General knowledge of programming languages and specific experience with REST Webservices.
- Flexibility to travel if required
Desirable Requirements
- Bilingual in English and Spanish (NA Office Only)
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
The Solution Deployment Manager - Front End Designer will be responsible for providing front end development services to the Docebo client-base in addition to managing the onboarding of new Enterprise customers onto the Docebo platform.
In this role, you will attend conference calls and prepare customers for going live. While leveraging project management and business analysis skills, this person will work closely with Solution Deployment Managers, Help Desk Specialists, and Customer Success Managers to ensure Docebo customers receive maximum support in every phase of their journey with Docebo.
Our ideal candidate will have a good understanding of consulting processes and software implementation and a natural inclination to resolve customer problems and help them be highly successful.
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” group outings, and Friday Happy Hours, Docebo encourages the team to not only work well together but also have fun together.
Reports to: Global Head of Professional Services
Location: Athens, GA (Not a remote position)
You will:
- Partner with customers from different industries and countries, managing multiple projects concurrently.
- Work with customers to identify and document Success Criteria that will be tracked over the duration of the Onboarding.
- Develop/monitor overall implementation schedule (including all functional, customization and integration/technical projects) to meet client objectives.
- Use HTML5 & CSS3 alongside a consultative approach to design Docebo website pages for Docebo clients as a professional service.
- Document Onboarding project activities to ensure alignment and continuity across the Customer Success departments
- Facilitate the development of functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation
- Prevent, identify, quantify, and communicate risks internally and externally
- Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets
- Maintain existing and creation of new best practices and other supporting documentation ensuring successful onboarding of customers
You have:
- High level of competency in HTML5 & CSS3 coding
- Experience in an IT Project Management role or in IT service implementation and delivery positions
- Working knowledge of project management principles
- Experience working with large accounts in the enterprise space
- Solid knowledge of application programming and system design
- Experience working with support, QA, and product teams to resolve customer issues
- A strong desire to become a Docebo product expert
- English Fluency (both written and spoken)
- BA/BS or equivalent experience
Desired:
- Experience in E-Learning / Learning Management industry
- General knowledge of programming languages and specific experience with REST Webservices
- Flexibility to travel if required
- Multilingual
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” group outings, and Friday Happy Hours, Docebo encourages the team to not only work well together but also have fun together.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you.
This position is about supporting our customers on a first level help desk and making sure their problems regarding the daily usage of the SaaS Docebo software is properly and promptly taken care of while transferring key product knowledge to them.
Reports to: Learning and Support Team Leader
Location: Athens, GA (not a remote position)
You will :
- Possess a high level of empathy in addressing customer concerns.
- View each and every customer issue as your own issue and take responsibility for owning full resolution.
- Deal with customers from different countries every day;
- Provide technical, software support for Docebo’s software via ticketing system, webinar sessions, email and phone;
- Be able to troubleshoot and quickly assess severity and impact of customer issues;
- Articulate necessary technical and non-technical information to customers in a simple, clear and concise manner;
- Help clients by caring about their success and work with the entire Success team through the customers' journey;
- Proactively provide updates to customers on open tickets/cases based on SLAs because you care about them, not because you have to go through a checklist;
- Perform initial troubleshooting work using all available resources including training, documentation, knowledge base, troubleshooting guides, forums, configuration and log files;
- Continually generate and provide feedback on Docebo’s knowledge base;
- Deliver online training to the customers about the LMS’s functionalities;
- Work with a talented and multicultural team.
You have:
- Superior communication skills to enable you to share information and resources with both clients and cross-functional teams
- A strong desire to become a Docebo product expert.
- BA/BS or equivalent experience;
- A passion for modern technologies/internet related technologies;
- A natural inclination towards problem-solving;
- Experience in Helpdesk or Training capacity or similar past roles are a plus;
- Knowledge of the HR technologies & E-Learning markets is a plus;
- General knowledge of programming languages;
Strongly Preferred:
- Experience in E-Learning / Learning Management industry;
- Experience with E-Learning authoring tools.
- Knowledge of IT networking basics.
- Specific experience with REST Webservices. PHP, Javascript, HTML, CSS, MySQL, Amazon AWS, Enterprise Level Application, Resque;
- Flexibility to travel if required.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Impress us with a great application!
At Docebo, we’re always looking for bright individuals to contribute to our culture of innovation and the work-hard, play-hard attitude that keeps us at the top of our game. We’ve got a variety of openings at each of our international offices, but we understand that, sometimes, a person’s talent can’t be summed up in a job description. Often, there’s more than what meets the eye.
If you feel like you don’t “fit” into one of our open positions, don’t worry! We still want to hear from you. Send us your resume and show us how you stand out from the pack. Our team carefully reviews each candidate to make sure successful candidates get the best placement for their unique skill set.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Impress us with a great application!
At Docebo, we’re always looking for bright individuals to contribute to our culture of innovation and the work-hard, play-hard attitude that keeps us at the top of our game. We’ve got a variety of openings at each of our international offices, but we understand that, sometimes, a person’s talent can’t be summed up in a job description. Often, there’s more than what meets the eye.
If you feel like you don’t “fit” into one of our open positions, don’t worry! We still want to hear from you. Send us your resume and show us how you stand out from the pack. Our team carefully reviews each candidate to make sure successful candidates get the best placement for their unique skill set.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As a Backend developer, the candidate will be highly dedicated to evolving the Docebo LMS Product.
Location: Biassono, Italy
Reports to: Team Leader
You will:
- Develop the main Docebo LMS products in a service-oriented environment, using PHP7 and NodeJs + MySQL as the main code base.
- Meet challenging deadlines;
- Follow project development and manage practical activities and tasks related to the project's implementation;
- Work in an Agile, Scrum international team with other backend and frontend development.
You have:
- Demonstrated strong knowledge of PHP 5.6+, Node JS and MySQL. A portfolio attached to the curricula, codeplex or github link;
- 5 years experience in a similar development position;
- Experience in enterprise-level projects;
- Ability to solve issues with clear methods while knowing when to take intuitive leaps;
- Ability to guide technical discussions with both technical and non-technical audiences;
- Interest in new technologies: Docker, AWS, Enterprise Level Application, Services, and more;
- Strong attention to detail and astute diagnostic skills;
- Ability to look at your development within a product use case and measure quality upon it;
- Ability to properly document your code in English and make it reusable to others teams.
Nice to have:
- General knowledge of HTML5, SASS, Angular 2+, Redux;
- Experience in a Cloud or SaaS development environment;
- Bachelor's degree in Computer Science;
- Previous as a programmer analyst.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
This role is responsible for producing high quality code following an Agile methodology. Working in an Agile, Scrum international team you will be expected to contribute to top quality Docebo LMS Product under tight deadlines. As a Backend Developer (Serverless) you will be resolving any critical issues, develop projects using your front and back end knowledge with the emphasis on the back end.
Location: Biassono, Italy
Reports to: Product Owner
You will:
- Develop main Docebo LMS products using Javascript, Typescript, Node.JS and other serverless technologies as the main code base;
- Drive the creation of Microservices architectures;
- Follow project development and manage practical activities and tasks related to the project's implementation;
- Contribute to our software architecture and optimise existing code;
- Work closely with the product owners to define feature specifications, and collaboratively refine a technical solution.
You have:
- Minimum 2 years of web development experience in a similar position;
- Enterprise-level projects experience;
- Track record of developing scalable web applications;
- Strong knowledge of handwritten Node.JS and Javascript;
- Experience with MySQL and strong knowledge of optimisation methods;
- Experience with automated testing, including TDD;
- Familiarity with MVC frameworks;
- Experience developing RESTful APIs;
- Strong command of a Linux based development environment;
- Experience with version control systems (preferably Git or Mercurial);
- Understanding of web related security issues (preferably the OWASP 10);
- Ability to properly document your code in English and make it reusable to other teams;
- Strong communication and influencing skills; ability to guide technical discussions with both technical and non-technical audiences;
- Ability to solve issues with clear methods while knowing when to take intuitive leaps;
- A deep understanding of cross-functional multiple-team based software development;
- Strong attention to detail and astute diagnostic skills;
- Ability to drive own development within a product use case and with focus on high quality;
- Working understanding of Git or similar version control system.
Nice to have:
- Experience in a Cloud or SaaS development environment;
- Bachelor's degree in Computer Science or 5+ years of equivalent experience;
- General knowledge of Python;
- Working knowledge with Graphs QL;
- Working knowledge with NoSQL BDs (Mongo, Dynamo);
- Working knowledge with graph databases (Neo4j, AWS Neptune, Apache Tinkerpop);
- Prior hands-on experience of working as a programmer analyst;
- Working understanding of industry leading IT automation and cloud tooling, including but not limited to: JIRA, Docker, Test Automation (Selenium), AWS, Enterprise Level Application, Services, and more;
- Ability to handle multiple competing priorities in a fast-paced environment;
- Experience in conducting code reviews;
- Passion for solving complex and interesting problems;
- Reliable, tolerant, and determined team player.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As a Customer Care Specialist, you will support our customers on a first level help desk and making sure their problems regarding the daily usage of the SaaS Docebo software are properly and promptly taken care of.
Location: Biassono, Italy
Reports to: Learning and Support Team Leader
You will :
- Deal with customers from different countries every day;
- Provide technical, software support for Docebo’s software via Zendesk ticketing system, GoToMeeting, email and phone;
- Be able to troubleshoot and quickly assess severity and impact of customer issues;
- Articulate necessary technical and non-technical information to customers in a simple, clear and concise manner;
- Help clients by caring about their success, and work with the entire Success team;
- Proactively provide updates to customers on open tickets/cases based on SLAs because you care about them, not because you have to go through a checklist;
- Perform initial troubleshooting work using all available resources including training, documentation, knowledge base, troubleshooting guides, forums, configuration and log files;
- Continually, generate and provide feedback on Docebo’s knowledge base;
- Deliver online training to the customers about the LMS’s functionalities;
- Work with a talented and multicultural team.
You have:
- Superior communications skills and an excellent grasp of the English language;
- BA/BS or equivalent experience;
- A passion for modern technologies / internet related technologies;
- A natural inclination towards problem solving.
Nice to have:
- Experience in Helpdesk or similar past roles;
- Knowledge of the HR technologies & eLearning markets;
- Knowledge of PHP, MySQL, Javascript, HTML, CSS.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together, but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you. Plus, there is the potential for international travel to our offices in Toronto, Canada and Milan, Italy!
Our ideal candidate loves working with people to help them understand and learn about our product and will also work closely with our sales team on complex deals. You will work with our prospects to discover, prepare and lead presentations. You will be leveraging industry knowledge to serve as an expert throughout the sales process.
Reports to: Head of Solutions Engineering
Location: Biassono (not a remote position)
You will :
- Roll-up your sleeves, and become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors.
- Be extremely flexible in tackling an extremely technical conversation with highly technical stakeholders, and reduce complexity to more common terms with less technical stakeholders.
- Tag team with the Sales Team, and operate with outstanding synchronization to achieve closing business and serving our prospects with quality service and knowledge.
- Be a creative, upbeat, and positive player at all times while guiding the prospects assessments of our products at various technical levels.
- Be a responsive and creative member of cross-functional teams (sales, marketing, customer success) and provide value internally to your sales team as well as to your assigned prospects.
- Be process driven, understand the industry very well, and be able to explain the product in the context of real usage in a real project
- Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology.
- Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback.
- Prepare and deliver technical presentations explaining products or services to prospective customers.
- Plan and configure products to meet presentation needs.
- Confer with prospective customers and engineers to assess implementation needs and to determine requirements.
- Collaborate with sales teams to understand customer requirements and provide sales support.
You have:
- You have been in technical sales before in similar roles (Technical Account Manager, Solution Architect);
- 2+ years’ experience working in a Pre-Sales, Engagement Management, LMS implementation consultant;
- B.A. or B.S. degree;
- Ability to travel up to 20% of the time;
- A “can do” attitude, which means you look at obstacles as opportunities of making Docebo succeed; strong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle;
- Love the intersection of technology, business, and learning;
- Understanding of HTML, CSS, and Javascript;
- Strong knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS;
- Have a strong ability to share your technical knowledge while maintaining an upbeat pace and a positive mindset;
- Knowledge of the LMS industry and its surrounding standards will be plus;
- Experience in the SaaS industry will be considered an advantage;
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
The Global Internal Communications position is new to Docebo, so the individual responsible will need to influence, demonstrate and teach the value of internal communications with the entire organization globally.
This position is responsible for managing and executing a complex communications workstream to create an outstanding level of communication between all the Docebo employees, offices, and different functions.
The position also focuses on helping employees understand the company strategy, foster a winning culture, and reinforce the company’s values. You will also create different types of content in addition to leading and planning a strong internal communication plan in partnership with the senior leadership team.
Reports to: CHRO, based in Italy
You will:
- In partnership with the senior leadership, develop and implement company-wide internal communication strategies and plans that engage, align, and inspire employees with the company’s vision and business strategy while also increasing employees' understanding of the business’ priorities, company culture and key initiatives.
- Design powerful processes to ensure greater consistency and alignment of employee communication activities happening across the company.
- Build, manage, and ensure the usage of company-approved employee communications templates, policies, tools, procedures, and guides.
- Craft messages and write communications that are detailed, accurate and concise, and tailored to the author, vehicle, and audience.
- Align all the offices in terms of expectations and rituals connected with the communication processes.
- Conduct external research and implement best practices to drive continuous improvement of company-wide employee communication programs, processes, and channels.
- Create KPIs, metrics, and reporting processes to ensure employee communication is delivering greater overall value (ROI) for the organization.
You have:
- At least 5 years of employee communication experience.
- Prior experience with senior leadership management of employee communication programs, processes, and channels.
- Prior experience with Founder/Entrepreneur a plus;
- Exceptional written and verbal communication skills that can effectively engage employees and help them understand and foster the organization’s culture, goals and strategies.
- Strong project management and problem-solving skills.
- Ability to multi-task and keep numerous projects on track and on budget.
- Ability to measure and report on the effectiveness of the employee communication programs and its value to the company’s goals and strategic initiatives.
- Ability to work with multiple country cultures and a variety of leadership styles;
- Bilingual. Italian and English preferred.
- Must have the ability to speak and write in English
- Ability to manage highly confidential information professionally.
Competencies/Behavior Attributes
Communicates Effectively:
- Delivers messages in a clear, compelling, and concise manner;
- Actively listens and checks for understanding;
- Articulates messages in a way that is broadly understood;
- Adjusts communication content and style to meet the needs of diverse stakeholders;
- Models and encourages the expression of diverse ideas and opinions.
Interpersonal Savvy:
- Proactively develops relationships with a wide variety of people;
- Builds immediate rapport, even when facing difficult or tense situations;
- Understands interpersonal and group dynamics and reacts in an effective manner;
- Engages input from others constantly and listens with empathy and concern.
Balances Stakeholders:
- Maintains frequent interactions with a broad stakeholder network;
- Takes a proactive approach to shape and influence stakeholder expectations;
- Serves as a liaison between different stakeholder groups;
- Effectively aligns the interests of multiple, diverse stakeholders;
Instills Trust:
- Gains the confidence and trust of others easily;
- Honors commitments and keeps confidences;
- Expresses self in a credible and transparent manner;
- Models high standards of honesty and integrity.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Our ideal Inbound Sales Business Development Representative is a fantastic listener, critical thinker, team player, and results driven. As the first point of contact for our customers, the ideal candidate must be able to quickly and efficiently sort through a volume of Inbound enquiries to determine which enquiries fit the Docebo ideal customer profile while delivering an awesome customer experience.
Once you have reached out, the ideal candidate will use their exemplary listening and questioning skills to understand the prospect's goals and to explain how Docebo can enable them to achieve them.
This role is an education into the world of SaaS sales, and great representative should expect to grow into the external facing sales role within 24 months.
Location: Biassono, Italy
Reports to: Inbound Team Leader
You will:
- Deal with over 50 inbound leads a day and ensure they are dealt with in a quick and methodical manner;
- Explain our products and articulate Docebo value proposition;
- Qualify prospects through in-depth “discovery calls”;
- Manage your lead pipeline effectively;
- Methodically generate opportunities for our sales team and schedule meetings with the relevant account executives internally;
- Strategically segment and prioritise prospects within “Outreach” for re-engagement;
- Answer client questions/emails in a friendly, professional manner;
- Build long-lasting relationships with our prospects;
- Consistently exceed monthly and quarterly KPI quotas;
- Thrive on change while remaining highly organised, optimistic, and coachable.
You have:
- Exemplary written and verbal communication skills in English; (Fluent, Mother tongue, C2 level or Equivalent);
- Able to manage multiple tasks in parallel as required in a fast paced sales environment;
- Passion, enthusiasm, energy, humour, and the ability to convey this through phone, email and social media
A will and drive to always deliver an exceptional customer experience; - Bias towards immediate action and results;
- Have a genuine curiosity for Technology;
- Familiarity in working with CRM software (SFCD knowledge is a plus);
- Able to handle rejection;
- Able to contribute to the team and offer insights, interpretation of data trends and new ideas;
- Able to work and travel with no restrictions within the EU.
Nice to have:
- Previous sales experience preferably within inside sales;
- You have worked previously in a software start-up; SAAS or fast-paced technology Company;
- Preferred College degree or equivalent;
- The ability to fluently write and speak more than one European language. Italian, Spanish, French and German etc. (other languages also desirable).
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As a Mobile Developer, the candidate will be highly dedicated to evolve the Docebo mobile applications and will work with the Mobile Team at Docebo to create apps that run flawlessly on the platform developed in React Native .
The role will support the development of the Docebo LMS product, through the conception-to-delivery and maintenance lifecycles, using a Scrum-based development methodology.
Location: Biassono, Italy
Reports to: Team Leader
You will:
- Develop and build the functional and technical design of the app
- Work with the UI/UX Team to constantly improve the usability of the mobile products
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
You have:
- Significant experience in native iOS/Android app development
- Strong experience in Git workflow
- An understanding of common software design and development patterns such as Singleton, Adapter, Factory, MVVM
- Good experience with Javascript or willing to learn (ECMAScript 6)
Nice to have:
- Working Knowledge of React.JS
- Comprehensive knowledge in React Native and Redux (plus)
- Strong experience developing with Swift/Kotlin
- Experience with Testing and Test cases desirable
- Experience working in SCRUM team and familiarity with the Agile Methodology
- Write great code! SOLID pattern would be appreciated
- Familiarity with JSON and REST Api calls
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Our ideal Sales Development Representative is a sales 3.0 person, whom leverages today’s technologies and applies fresh, modern sales development approaches to generating new appointments, new demos, new contracts.
Reports to : Outbound BDR Manager
You will :
- Master the art of sending personal, strategic, value-add emails and social messages (no copying and pasting);
- be able to identify and leverage compelling new business entry ways for very targeted outreach activities (events, conferences, awards, publishing);
- Quickly research and strategize an approach to create interest and engage;
- Profile potential prospects via predetermined criteria;
- Secure and schedule meetings and demos adopting all tools available to you;
- Generate new business opportunities to fuel the Docebo Enterprise Pipeline;
- Record all activities in our CRM;
- Work closely with Account Executives to move prospects through pipeline and closing;
- Achieve or exceed monthly quotas of demos, meetings and qualified opportunities generated;
- Learn and maintain in-depth knowledge of Docebo products, industry trends and competition;
- Successfully manage and overcome prospect objections;
- Provide closed-loop feedback to ensure continuous process optimization;
You have:
- Clear writer and a creative thinker - the more you love to read and write the better;
- Great self awareness of speaking, versus rambling;
- Good listening attitude;
- Verifiable track record of success and goal attainment in a sales oriented role;
- A deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter);
- Ability to engage and empathize over the phone;
- Run through a brick wall level of drive, passion, and desire for results;
- 1+ year in a fast growing startup environment is a plus.
- Fluency in more than one European language. Italian, English, Spanish, French and German an advantage.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
At Docebo our Senior Data Scientist is expected to design and implement a variety of robust and efficient data mining and analysis pipelines using best-in-class programming languages, data manipulation frameworks and tools, drawing from multiple heterogeneous and large-scale data sources, either semi-structured or unstructured.
From those pipelines, the Senior Data Scientist will build Machine Learning models to draw statistical insights and prediction for a wide spectrum of applications, and will be responsible to lead the transition of those models to production.
Reports to: AI Product Owner
Location: Biassono, Italy - Docebo SpA
You will:
- Work and collaborate in a multi-functional team of ten people, composed of the AI product owner, 5 data scientists, a machine learning and data engineer, a backend software engineer, a scrum master, and a QA specialist.
- Design, implement, and optimize data mining and analysis procedures and pipelines from multiple loosely associated data sources, including large-scale live sources.
- Contribute to hypothesis formulation, and lead hypothesis testing on the mined data
- Advice the AI Product Owner on best-in-class techniques and technologies for the problem at hand
- Build predictive models using a variety of Machine Learning techniques including (but not limited to) regression models, time series, clustering and classification models, etc.
- Build a variety of neural models, leveraging best-in-class Deep Learning techniques and frameworks.
- Build Natural Language Processing models and applications.
- Conceive and implement methods for continuous data mining and analytics from “always-on” and streaming data sources, leading to continuous learning and reinforcement learning models.
- Be responsible to transition of pipelines and models from prototypes to production-level SW components, ready to be integrated and deployed to run continuously within a large commercial software platform.
You have:
- Strong statistics, data mining and machine learning foundations
- At least 5 years of experience in data mining, data analysis, and Machine Learning, working on large-scale projects and heterogeneous data sets
- Strong programming skills within the Python ecosystem
- Considerable experience with major Machine Learning and Deep Learning frameworks, such as scikit-learn, nltk, Tensorflow, Pytorch, Jupyter Lab
- Experience with visualization framework, such as Bokeh, Matplotlib, Tensorboard
- Strong analytical skills
- Strong teamwork attitude
- Solid software engineering expertise
- Fluency in English
- Master degree in Computer Science,Math, Statistics or similar. PhD a plus.
Nice to have
- Knowledge of service-oriented computing, specifically the REST paradigm, and micro-services
- Hands-on experience with commercial cloud platforms, such as Amazon Web Services and Google Cloud, including the Machine Learning and Natural Language Processing capabilities offered as-a-service by those platforms
- Hands-on experience with big data processing platforms, such as the Hadoop ecosystem or equivalent.
- Experience with big data streaming platforms, such as Apache Storm and Spark or equivalent
- Attitude to work and deliver within the context of agile development methodologies
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As Software Quality Assurance Specialist, you will support Docebo in product audits and management reviews process. This also include to make sure that product complaints are managed and corrective actions are held appropriately.
Office: Biassono, Italy
Report to: Head of Quality Assurance
You will:
- investigate and manage product bugs assessment and follow-up with product owners to improve their performances;
- support the product audit management process;
- ensure that the product is appropriately released;
- implement corrective and preventive actions;
- maintain a close working collaboration with product owners and team leaders;
- ability to meet challenging deadlines;
- ensure that the monitoring system for customers and complaints is updated;
You have:
- Strong knowledge of PHP, MySQL, CSS, Javascript, HTML;
- Excellent problem solving attitude;
- Strong attention to detail and astute diagnostic skills;
- Basic knowledge of UI design;
- Fluent English;
- Strong interest for Information Technology;
- 2 years of experience in a similar position;
- Working experience in developing test automation scripts in Java, Gherkin, PHP;
- Knowledge of Test automation framework Selenium, Cucumber, Appium, Codeception;
- Working experience in Agile environment with Scrum & Kanban method;
- Good to have knowledge of DevOps tools;
Nice to have:
- Experience in Cloud or Saas Development environment;
- Bachelor’s degree in Computer Science;
- Previous as a developer;
- Experience in performance testing with relevant tools like load impact, IBM RPT.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As Software Quality Controller, you will support Docebo in quality assurance of software development and deployment. This also includes to make sure that product tests are managed and corrective actions are held appropriately.
Location: Biassono, Italy
Reports to: Head of Quality Assurance
You will:
- Analyze software and systems to avert risk and prevent issues;
- Research Bugs and issues within a product before it gets deployed to everyday users;
- Perform stress testing, performance testing, functional testing and scalability testing;
- Test in different environments including web and mobile;
- Review documentation and its analysis;
- Provide feedback to software development teams;
You have:
- Demonstrate knowledge of PHP, MySQL, CSS, Javascript, HTML;
- Excellent problem solving attitude;
- Strong attention to detail and astute diagnostic skills;
- Basic knowledge of UI design;
- Fluent in English;
- Strong interest for Information Technology;
Nice to have:
- Bachelor’s degree in Computer Science.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As a UI/UX Product Designer, you will be dedicated to creating innovative, great-looking Docebo products that people love to use with the support of the Lead Product Designers.
We are highly user-focused and deeply believe in user-centred innovation. The role demands great execution, obsession with quality, the ability to solve difficult challenges creatively, (while keeping the user in mind) and enough ambition and follow-through to take projects from start to finish.
We are looking for a talented Product Designer who knows how to transform the functional requirements of the system in an eye-catching and intuitive way. Modern design and user-centric innovation are Docebo distinguishing factors, setting our platform apart in the international E-Learning panorama. That's why finding a talented Product Designer is a vital and essential step for us.
Location: Biassono, Italy
Reports to: Head of Design
You will:
- Join our design team to design great user-focused product interfaces and be an active part of the product experience success;
- Create high-fidelity interfaces mockups and prototypes, keeping in mind the different devices on which our clients access the platform (mobile, desktop, etc) and readapt the job done according to the incoming tests feedback;
- Collaborate directly within the design team working closely with the Lead Product Designers and always supported by the Head of Design;
- Be involved from the beginning of the process, working closely with the various product development SCRUM teams and the other involved stakeholders; especially, working “on-site” with Product Owners and Developers to coordinate with them, keep the communication high, help ensuring that the expected quality is delivered and maintain the big picture for each project;
- Observe the external trends and continuously submit new ideas to keep the products in line with the market demand, meanwhile;
- protecting and respecting our own identity;
You have:
- 3+ years of experience in software/applications design;
- Mastery of Sketch for UI design;
- Good to great knowledge of Invision for prototyping;
- Knowledge of Craft plugin for Sketch is highly appreciated;
- Attitude to the creation of simple and elegant interfaces and experiences through strong UI and prototyping skills. Superior attention to details with the ability to design pixel-perfect responsive interfaces;
- Knowledge of the main UX principles of software design;
- Knowledge of the main accessibility principles is highly appreciated;
- Capability to work in high-demand contexts, remaining calm and level-headed under pressure;
- Superior communication and relational competences and attitude;
- Superior problem solving attitude, with the ability to articulate your design decisions;
- The ability to prioritise and cope with last-minute changes while under pressure;
- Ability to give and solicit feedback from other designers and stakeholders in order to continually improve the quality of the job
- Good knowledge of written English language and very good fluency in spoken English;
- Knowledge of HTML & CSS is highly appreciated (the role does not include code writing, however this competence will help to understand the entire flow of our system or any possible limit that could be a barrier for the frontend development).
A portfolio featuring examples of design works is REQUIRED.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Impress us with a great application!
At Docebo, we’re always looking for bright individuals to contribute to our culture of innovation and the work-hard, play-hard attitude that keeps us at the top of our game. We’ve got a variety of openings at each of our international offices, but we understand that, sometimes, a person’s talent can’t be summed up in a job description. Often, there’s more than what meets the eye.
If you feel like you don’t “fit” into one of our open positions, don’t worry! We still want to hear from you. Send us your resume and show us how you stand out from the pack. Our team carefully reviews each candidate to make sure successful candidates get the best placement for their unique skil
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
We are looking for a highly motivated and high-performing team player to join our sales team as an Account Executive. Our Account Executives receive qualified leads from our BDR teams and continue to move the prospects through the sales process, including leveraging product demos, working to close their deals. The ideal candidate will blend strategic thinking, sales experience, and experience with complex sales processes and/or products with an entrepreneurial mindset.
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” to our group outings, Docebo encourages the team to not only work well together but also have fun together.
Location: Toronto, Ontario (not a remote position)
Reports to: Sales Manager
You will:
- Drive revenue generation for Docebo through qualifying and closing new business deals.
- Understand lead qualification and work with the Inbound and Outbound sales teams to refine processes and accuracy through data-driven decisions.
- Be able to execute in short-term sprints while maintaining a vision for long-term sustained success.
- Communicate effectively and efficiently via phone, webinar, email, and in-person meetings.
- Leverage product demos while utilizing objection handling skills and closing techniques in order to win deals.
- Work closely with Marketing to provide essential feedback on lead generation quality.
- Develop strong relationships with key clients that will generate revenue as new features go-to-market.
- Identify prospect needs, understand business drivers behind requests, and explain the Docebo value proposition.
- Maintain and possibly exceed an agreed expected volume of revenue per year.
- Manage all aspects of leads management within the Docebo CRM and to keep it organized and updated timely.
You have:
- Previous 2+ years experience in the Software as a Service industry with a role related to pre-sales, inside sales, or similar. Previous Account Executive experience preferred.
- Previous software sales experience involving complex sales processes or products.
- Ability to be recognized as a true team player internally in the company, and trusted business advisor externally.
- You have strong written and verbal communication skills when dealing with different stakeholders, from line managers to C-levels.
- Proven track record of growing a customer base and consistently exceeding revenue targets and company goals.
- Have a competitive edge and thrive in a fast-paced team environment.
- Strong use of insights and data-driven decision making to inform the sales process
- Ability problem-solve, adapt, and grow quickly as we build the sales organization.
- Extremely proactive and upbeat with strong organizational skills
- Bachelor’s degree or higher level of education
- Ability to do some travel (up to 25%)
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
The Sales Manager for our Docebo Canada office will lead our team of Enterprise Account Executives and will work closely with the sales teams in the US, London, and Milan. This leader will be passionate about enabling his/her team through coaching, teaching, recognizing, and partnering with the reps to become highly successful salespeople while contributing to the continued market conquering that we have seen the last several years.
Our ideal candidate is driven, curious, intelligent, and brings a solid prior experience in sales management in Saas. She/he is expected to understand the Client journey, the Docebo platform, and should be comfortable explaining technical scenarios involving SSO, API’s, cloud hosting via AWS, etc.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” group outings, Docebo encourages the team to not only work well together but also have fun together.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you.
Reports to: Chief Revenue Officer
Location: Downtown Toronto, Ontario (Not a remote position)
You will:
- Inspire your team with your vision for them.
- Develop and Coach your team on a professional and personal level.
- Challenge your team to meet growing sales goals.
- Accurately forecast on a weekly and monthly cadence to meet and exceed set quotas.
- Build confidence and trust with direct reports as well as provide developmental feedback for continuous improvement.
- Work well with other sales managers, directors and executives.
- Supervise and conduct training on skills improvement, inbound/outbound sales, and learning & development topics.
- Maintain headcount and continue to grow your team through hiring top talent.
- Continuously coach and teach sales reps in developing a strong sales process to close their opportunities to meet revenue goals.
- Continuously encourage and develop discipline in your sales team with regards to updating the CRM timely and with high-quality information and other admin-related tasks pertinent to the role.
You have:
- Naturally positive attitude
- 2-10 years of sales management experience with a proven track record of success
- SaaS specific sales experience. Deep understanding of the SaaS sales cycle.
- HCM experience is a plus.
- Superior coaching skills.
- Passion for helping sales reps improve.
- Strong analytical skills to identify team trends and patterns to drive results.
- Personal responsibility to crush team goals.
- B.A. or B.S. degree or equivalent knowledge.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Impress us with a great application!
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
The position is responsible for generating leads that will support Docebo Sales team through the identification and qualification of new sales opportunities with potential prospects and customers.
You will:
- Research and actively reach out to targeted accounts and prospects
- Carry out a range of discovery & outbound prospecting calling campaigns
- Create and send targeted and personalised emails; responding to prospects
- Leverage social selling through LinkedIn & Twitter
- Work closely with Account Executives to meet prospect requirements during the qualification process
- Gain in-depth knowledge of Docebo platform and articulate our value proposition to customers
- Understand and resolve prospective client challenges / objections
- Identify client business pain points and educate potential clients on how Docebo can help leverage their learning needs
- Engage in high-level conversations to understand customer goals and find alignment between Docebo and prospective customer needs
- Continuously develop telephone call handling skills including questioning, probing, listening, establishing rapport, matching and closing
- Maintain a consistent level of proactive, outbound activity; achieve or exceed monthly, quarterly and annual goals
- Create dialing plan to reach out to the right audience at the right time
- Develop a database of prospects and regularly contact them to gain more understanding of company and prospects
- Track and report daily activities using internal CRM
You have:
- Proven capabilities and skills in opportunity qualification, pre-call planning, call structure/control, and time management
- Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
- Extremely self-motivated with a diligent work ethic to exceed goals
- Ability to work independently as well as part of a team in a fast-paced environment
- Exceptional analytical and problem-solving skills
- Ability to maintain control of conversation under pressure
Desirable Requirements:
- Fluency in more than one European language; Italian, Spanish, French and German is an advantage
- Previous experience of working in lead generation, sales, sales support and/or marketing
- Previous experience in high volume outbound cold calling
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together, but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you. Plus, there is the potential for international travel to our offices in Toronto, Canada and Milan, Italy!
Our ideal candidate loves working with people to help them understand and learn about our product and will also work closely with our sales team on complex deals. You will work with our prospects to discover, prepare and lead presentations. You will be leveraging industry knowledge to serve as an expert throughout the sales process.
Reports to: Head of Solutions Engineering
Location: London, UK (not a remote position)
You will :
- Roll-up your sleeves, and become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors.
- Be extremely flexible in tackling an extremely technical conversation with highly technical stakeholders, and reduce complexity to more common terms with less technical stakeholders.
- Tag team with the Sales Team, and operate with outstanding synchronization to achieve closing business and serving our prospects with quality service and knowledge.
- Be a creative, upbeat, and positive player at all times while guiding the prospects assessments of our products at various technical levels.
- Be a responsive and creative member of cross-functional teams (sales, marketing, customer success) and provide value internally to your sales team as well as to your assigned prospects.
- Be process driven, understand the industry very well, and be able to explain the product in the context of real usage in a real project
- Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology.
- Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback.
- Prepare and deliver technical presentations explaining products or services to prospective customers.
- Plan and configure products to meet presentation needs.
- Confer with prospective customers and engineers to assess implementation needs and to determine requirements.
- Collaborate with sales teams to understand customer requirements and provide sales support.
You have:
- You have been in technical sales before in similar roles (Technical Account Manager, Solution Architect);
- 2+ years’ experience working in a Pre-Sales, Engagement Management, LMS implementation consultant;
- B.A. or B.S. degree;
- Ability to travel up to 20% of the time;
- A “can do” attitude, which means you look at obstacles as opportunities of making Docebo succeed; strong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle;
- Love the intersection of technology, business, and learning;
- Understanding of HTML, CSS, and Javascript;
- Strong knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS;
- Have a strong ability to share your technical knowledge while maintaining an upbeat pace and a positive mindset;
- Knowledge of the LMS industry and its surrounding standards will be plus;
- Experience in the SaaS industry will be considered an advantage;
Docebo Canada Inc - Suite 701, 366 Adelaide Street West, Toronto, M5V 1R9, Canada
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