CAREERS
Toronto – Athens, GA – Milano – Dubai – London
Joining the Docebo family means:
Working in a truly multicultural environment
Having the opportunity to travel across the USA, Europe and Asia – where our international offices are located
Working in a fast growing company with a lot of interesting opportunities and things to do
...and most of all have a lot of fun doing so!
Explore open positions at Docebo
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo is looking to proactively grow our existing client base of over 1500 customers by adding our first ever Account Development Representative (ADR). The ADR will work directly with the Account Management Team to fuel the team's growth by sourcing new opportunities within our client base, their affiliates, and subsidiaries, as well as global divisions. This is the first time this role has been created, and there is a lot of room for growth. This rep will not only help build processes, but also identify new ways to upsell, cross-sell, and look for new business opportunities within our current client base.
You will:
- Use all methods (phone, email, social media, video) to book introductory meetings with our current client base, existing subsidiaries, and new divisions for our Account Management team.
- Work directly with the AM team and Business Development Leadership to build out new processes to identify growth potential within our existing client base.
- Understand the CSM organization and work with CSMs and CSS members to identify areas for growth.
- Run discovery calls and map out potential business within our targeted customer accounts.
- Become a trusted advisor and product expert to help cross-sell our customers on different modules within the Docebo Platform.
- Own all top of the funnel activities within the customer base, route and handle all inbound leads as well as source your very own outbound opportunities.
You have:
- Four-year college degree (preferably in Marketing, Business, or Communications).
- Clear writer and a creative thinker - the more you love to read and write the better.
- Great self-awareness of speaking in a polished manner.
- Good listening attitude.
- Verifiable track record of success and goal attainment in a sales oriented role.
- Deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter).
- Ability to engage and empathize over the phone.
- Run through a brick wall level of drive, passion, and desire for results.
- 1+ year in a fast growing startup environment is a plus.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
The Account Manager will work to grow revenue from our existing clients while working closely with our Strategic Account Manager and Customer Success teams. You will learn to be a product expert and use this expertise to increase the presence of our platform within your targeted accounts.
The ideal candidate will have a background in working within the SaaS space and has a proven track record of working effectively with cross-functional teams while exceeding their personal and professional goals. This is a new position for Docebo so, if you are looking for an opportunity to be a trailblazer for our company while smashing your goals, this is the position for you!
Docebo is a cloud e-learning solutions provider that is revolutionizing the online training market with its Software as a Service (SaaS) Learning Management System (LMS). Docebo's LMS is the industry's most comprehensive solution for training management, chosen by some of the world's most respected companies to achieve operational efficiency.
Designed as a true software as a service, cloud-based platform, Docebo is not just an e-learning tool but is specially designed to be delivered in SaaS as an ecosystem of features and modules that can be adapted to any requirement. Culture is incredibly important at Docebo. Docebo encourages the team to work effectively together, but also have fun together!
Location: Downtown Athens, GA (Not a remote position)
Reports to: Director of Sales North America
You Will:
- Understand and be able to present our products inside out to different external stakeholders
- Take part in the creation and drive execution of a structured strategic account program designed to educate customers about the Docebo solutions and increase the number of deployments of Docebo products
- Capitalize and build on existing relationships, and collaborate with internal stakeholders to develop new opportunities including extensions to the existing arrangement
- Effectively executes account plans and opportunity plans to maximize revenue in the designated regions
- Establish and grow relationships with key decision-makers, and influencers within customer base
- Understand and communicate the business value and ROI of products and solutions
- Engage customer base in dialogues related to infrastructure growth, including their planned and potential needs
- Leverage the company CRM and other tools to track the success of each program and be diligent in tracking opportunities in such systems
- Successfully leverage the resources within the team; take leadership to determine the strategy and methods to ensure success across the entire assigned market segment
- Work with existing Enterprise customers and learn about their strategic priorities and initiatives.
- Execute on the account plans to deliver maximum revenue potential.
- Coordinate with internal partners in Customer Success, Product and Engineering to help drive adoption, success, and growth.
- Evangelize Docebo’s vision through high-quality product demonstrations, and account specific initiatives.
- Forecast sales activity and revenue achievement in salesforce.com, while creating and maintaining satisfied customers.
You Have:
- Bachelor’s degree in engineering, computer science, business, marketing or equivalent work experience, MBA a plus
- You are extremely process driven by your sales methodology
- 3 years experience in sales role in an SDR or AE position at a SaaS company
- Experience in account management is a plus SaaS environment
- Strategic and analytical thinker, able to blend technology vision and business strategy to deepen client relationships
- Ability to align technology with business objectives
- Strong ability to quickly understand technical concepts and explain them to audiences of varying technical expertise
- Ability to build relationships and influence cross-functionally
- Excellent verbal, written, and presentation skills
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo is one of the World's fastest growing SaaS companies in the Learning Technology space, with its main North American hub in Athens, GA. Although Docebo calls Athens home stateside, it has an international presence with offices in Milan, Toronto, London, and Dubai. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe, creating a workplace and opportunities unlike any other.
Docebo transforms customers’ training experience, empowering everyone from employees to partners to clients by combining formal and informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together, but also have fun together. Docebo focuses on developing the individual both professionally by establishing career progression paths and making sure their personal needs are met with full benefits, company sponsored events, and a strong focus on improving the company culture.
Our ideal candidate has limitless energy that can match ours. You need to be able to keep up with a fast-paced, challenging, fun, learning environment. This person will be charged with serving as the face of Docebo to our clients and users and to focus on enablement and adoption of our software platform, building a strong relationship with the client to drive retention and renewal. If you thrive off of solving problems and enabling “champions” of our product, then this is the position for you.
Location: Athens, GA (not a remote position)
Reports to: Head of Customer Success
You Will:
- Be the primary contact and advocate for large Enterprise customers
- Become an expert in Learning Management System (LMS) adoption and implementation, including its challenges and processes
- Be a friendly professional advisor and know when to suggest best practices, how to defuse problems, and always address our customers’ issues in a timely manner
- Maintain a revenue base by managing account retention and renewal rates
- Generate up-sell opportunities from new product feature adoption and through upgrades
- Advocate extended usage, by explaining the value of new modules and services to existing customers
- Work as part of the customer success team to develop strategies for scale, growth and increased quality of service
- Be responsible for managing KPIs and reporting on KPIs of your customer success team
You Have:
- Bachelor degree or equivalent experience
- Minimum of 5 years experience in an account management or sales related role, preferably in a start-up or fast growth SaaS organization
- Experience working with large enterprise, B2B accounts
- A successful track record of consistently meeting and exceeding revenue goals in previous roles
- Strong communication and rapport building skills, both over the phone and in-person
- Ability to handle high-pressure situations and high-volume of work with a positive attitude
- A natural inclination towards problem solving
- Experience in Customer Service or Customer Support/helpdesk or similar past roles is considered an asset
- Knowledge of HR / LMS technologies is considered an asset
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
If we had to rename this role using a non-industry standard term we would call it “Customer-First Champion”. Our ideal Customer Success Specialist makes our customers fall in love with our company and product, and never want to leave. This role allows you to become a champion at proactively helping, enabling, empathizing with, and advocating customers.
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” group outings, and Friday Happy Hours, Docebo encourages the team to not only work well together but also have fun together.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you.
Reports to: Head of Customer Success
Location: Athens, GA (not a remote position)
You will:
- Be the primary contact and advocate for SMB-based customers.
- Become an expert in Learning Management System adoption, including its challenges and processes.
- You will be a friendly professional advisor and know when to suggest best practices, how to defuse tensions, and always address issues as your ultimate goal.
- Maintain a revenue base by managing account retention and renewal rates.
- Generate upsell opportunities from new product feature adoption and through upgrades.
- Advocate extended usage, by explaining the value of new modules and services to existing customers.
- Work as part of the team to develop strategies for scale, growth and increased quality of service.
You have:
- BA/BS or equivalent experience;
- Prior experience in an account management or sales-related role, preferably in a startup or fast growth SaaS organization.
- Experience in helpdesk or similar past roles are a plus.
- Experience working with B2B accounts.
- A track record of consistently meeting, and exceeding, revenue goals in previous roles.
- Clear and articulate communication skills, you know how to empathize via phone and in person.
- Natural organizational skills allow you to handle pressure and volume with a positive attitude.
- A natural inclination towards problem-solving;
- Knowledge of the HR technologies market is a plus.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Regularly ranked among the world’s top 10 SaaS elearning platforms, Docebo is regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users. Plus, there are international travel opportunities!
Our ideal Director of Account Management candidate wants to build something great. You know what it takes to take an Account Management program from good to great. We have laid some foundation for our program but are looking for that visionary who can come in and own the Account Management program and show us how to build it 10X. You are not afraid to roll up your sleeves to help coach your team on closing a tough deal but also can step back and look ahead a few years into the strategic future of the program. You will leverage our existing Customer Success team as a resource and maximize our revenue potential.
Location: Athens, GA (Not a remote position)
Reports to: Chief Revenue Officer
You Will:
- Partner with the leadership team in Sales and Customer Success to refine our global strategy and best practices for land and expand opportunities across professional services, training, support tiers, and add-on products as well as for contract renewals.
- Develop account strategies and action-oriented plans focused on value expansion (revenue growth) through the sale of add-on products and services within existing customer accounts.
- Drive the success of cross-selling and renewal business through recruiting, hiring, training, mentoring, coaching, and managing the successful performance of our Corporate Account Management Team.
- Evangelize new product features & provide customer feedback to sales, product, customer success, and engineering groups.
- Partner with Customer Success leadership to resolve escalated renewal risks and ensure the successful delivery of Quarterly Business Reviews to key accounts.
- Accurately log, track, and maintain records using our ERP and our Customer Success software tools, ensuring the platform is properly utilized by the entire team while ensuring consistency and transparency across the business.
- Partner with Sales Leadership and Product Management to share feedback, influence and guide the life cycle of products and features, from envisioning through general availability.
- Deliver company value proposition, differentiation, and presentation as part of demonstrating our platform for prospects as a subject matter expert.
You Have:
- A hunter mentality for new business
- IT, SaaS, or AWS / cloud sales, account management, or Customer Success background.
- 10+ years in a B2B sales or account management role with previous quota responsibility.
- HCM experience a plus. Software experience preferred.
- 5+ years in a team leadership position driving the strategic global success of an account management function.
- Partner with Customer Success in the renewal process to ensure maximizing opportunity.
- Strong subject matter expert in Account Management Capability Development - driving strategic thinking; create simplicity from complexity.
- Excellent leadership, relationship management and interpersonal skills to engage with a large range of global and local stakeholders.
- Ability to conduct in-depth sales presentations, including product demonstrations that highlight key benefits, ROI and the value of our solution and services.
- Strong technical background and sales/customer orientation.
- Experience building trusted relationships with executive sponsors and decision makers.
- Ability to travel up to 25% to meet with strategic customer accounts, attend events, etc.
- BS/BA or equivalent.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Our ideal Sales Development Representative is a sales 3.0 person, who leverages today’s technologies and applies fresh, modern sales development approaches to generating new appointments, new demos, new contracts. You are passionate about smashing your goals and work to continuously improve your craft.
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Regularly ranked among the world’s top 10 SaaS e-learning platforms, Docebo is regarded as one of the industry’s most comprehensive solutions for training management and has been chosen by some of the world’s most respected companies to achieve operational efficiency.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users.
Reports to: Manager, Outbound Business Development
Location: Athens, GA (not a remote position)
You will:
- Master the art of sending personal, strategic, value-add emails and social messages (no copying and pasting).
- Be able to identify and leverage compelling new business entryways for very targeted outreach (events, conferences, awards, publishing).
- Quickly research and strategize an approach to create interest and engage.
- Profile potential prospects via predetermined criteria.
- Secure and schedule meetings and demos adopting all tools available to you.
- Generate new business opportunities to fuel the Docebo Enterprise Pipeline.
- Record all activities in our CRM.
- Work closely with Account Executives to move prospects through pipeline and closing.
- Achieve or exceed monthly quotas of demos, meetings and qualified opportunities generated.
- Learn and maintain in-depth knowledge of Docebo products, industry trends and competition.
- Successfully manage and overcome prospect objections.
- Provide closed-loop feedback to ensure continuous process optimization.
You have:
- Four-year college degree (preferably in Marketing, Business, or Communications).
- Clear writer and a creative thinker - the more you love to read and write the better.
- Great self-awareness of speaking in a polished manner.
- Good listening attitude.
- Verifiable track record of success and goal attainment in a sales-oriented role.
- Deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter).
- Ability to engage and empathize over the phone.
- Run through a brick wall level of drive, passion, and desire for results.
- 1+ year in a fast growing startup environment is a plus
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
You should know that :
Docebo is one of the World's fastest growing SaaS companies in the Learning Technology space, with its main North American hub in Athens, GA. Although Docebo calls Athens home stateside, it has an international presence with offices in Milan, Toronto, London, and Dubai. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe, creating a workplace and opportunities unlike any other.
Docebo transforms customers’ training experience, empowering everyone from employees to partners to clients by combining formal and informal (or social) learning. This is what we do and what we are passionate about.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together but also have fun together. Docebo focuses on developing the individual both professionally by establishing career progression paths and making sure their personal needs are met with full benefits, company-sponsored events, and a strong focus on improving the company culture.
Our ideal Senior Account Executive is driven, curious, and brings a solid prior experience in sales in similar quota-carrying roles.
Reports to: Director of Sales North America
Location: Athens, GA (Not a Remote position)
You will:
- Drive revenue generation for Docebo through qualifying and closing new businesses
- Understand lead qualification and work with sales development reps to refine processes and accuracy through data-driven decisions
- Be able to execute in short-term sprints while maintaining a vision for long-term sustained success
- Communicate effectively and efficiently via phone, webinar, email and in-person meetings
- Be prepared to share knowledge and communicate with teams around the globe
- Work closely with Marketing to provide essential feedback on lead generation quality
- Develop strong relationships with key clients that will generate revenue as new features go-to-market
- Identify prospect needs, understand business drivers behind requests, and explain the Docebo value proposition
- Maintain and possibly exceed an agreed expected volume of revenue per year.
- Manage all aspects of leads management within the Docebo CRM and to keep it organized and updated timely.
You have:
- Previous 5 years experience in the Software as a Service industry with a role related to pre-sales, inside sales, or similar.
- Experience in the HCM or similar industry is a plus.
- Experience with closing complex deals worth large ARR/MRR.
- Leveraged complex software/platform demos in your sales process.
- Ability to be recognized as a true team player internally in the company, and trusted business advisor externally.
- You have strong written and verbal communication skills when dealing with different stakeholders, from line managers to C levels.
- Proven track record of growing a customer base and consistently exceeding revenue targets and company goals.
- Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs.
- Have a competitive edge and thrive in a fast-paced team environment.
- Strong use of insights and data-driven decision making to inform the sales process.
- Ability to perform advanced internet research leveraging value-added databases on your own.
- Ability problem solve, adapt, and grow quickly as we build the sales organization
- Bachelor’s degree or higher level of education
- Ability to do light travel
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” group outings, and Friday Happy Hours, Docebo encourages the team to not only work well together but also have fun together.
The Implementation Specialist sits on the Global Customer Success team and is responsible for managing the Onboarding Phase for multiple Enterprise customers.
Implementation Specialists leverage skills in Project Management and Business Analysis, to ensure that Enterprise customers are quickly and successfully onboarded to the Docebo platform. You will work closely with Help Desk Specialists and Customer Success Managers to ensure Docebo customers receive amazing support in every phase of their journey with Docebo.
Docebo is a high-energy work environment so you need to be able to keep up with the fast pace and the demanding work, and have no problem with multi-tasking.
Reports to: Global Head of Implementation
Location: Athens, GA (Not a remote position)
You will:
- Deal with customers from different countries, managing multiple projects concurrently;
- Work with customers to identify and document Success Criteria that will be tracked over the duration of the Onboarding.
- Develop/monitor overall implementation schedule (including all functional, customization and integration/technical projects) to meet client objectives;
- Document Onboarding project activities to ensure alignment and continuity across the Customer Success departments.
- Facilitate the development of functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation;
- Prevent, identify, quantify, and communicate risks internally and externally;
- Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets;
You have:
- English Fluency (both written and spoken)
- A strong desire to become a Docebo product expert.
- Experience in an IT Project Manager role or in IT service implementation and delivery;
- Experience working with clients in the ‘Large Accounts, Enterprise’ space;
- Working knowledge of project management principles;
- Great understanding of consulting processes and software implementation;
- Solid Knowledge in the areas of application programming and system design;
- A natural inclination to resolve customer problems and help them be highly successful.
- Experience working with support, QA, and product teams to resolve customer issues.
- BA/BS or equivalent experience;
Essential Requirements
- Experience in E-Learning / Learning Management industry is preferred;
- General knowledge of programming languages and specific experience with REST Webservices.
- Flexibility to travel if required
Desirable Requirements
- Bilingual in English and Spanish (NA Office Only)
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Regularly ranked among the world’s top 10 SaaS elearning platforms, Docebo is regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together, but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you. Plus, there is the potential for international travel to our offices in Toronto, Canada and Milan, Italy!
Our ideal candidate is a master at blending the technical with the functional, by presenting to prospects all aspects of our product. You will work with our sales team to gather requirements and solve complex problems. Combining technical and industry knowledge will be essential to understanding the root of every question and providing solutions.
Location: Athens, GA (Not a remote position)
Reports to: Head of Solutions Engineering
You will:
- Roll-up your sleeves, and become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors.
- Be extremely flexible in tackling an extremely technical conversation with highly technical stakeholders, and reduce complexity to a minimum with less-technical stakeholders.
- Tag team with the Sales Team, and operate with outstanding synchronization to achieve closing business and serving our prospects with quality.
- Be a creative, upbeat, positive player at all times while guiding the prospects’ assessments of our products at various technical levels.
- Be a responsive and creative member of cross-functional teams (sales, marketing, success) and provide value internally to your sales team as well as to your assigned prospects who are asking “how to do it in a smart way.”
- Be comfortable speaking everything about the 'web' i.e. from HTML to CSS through Javascript, PHP, and JSON.
- Understand, master, and become a pro at describing our architecture to prospects and address promptly every question they may have surrounding our technology.
- Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback.
You have:
- Technical sales experience in similar roles (Technical Account Manager, Solution Architect);
- 2+ years’ experience working in a Pre-Sales, Engagement Management, LMS implementation consultant;
- B.A. or B.S. degree (M.S. or an M.B.A. is a plus);
- Ability to travel up to 20% of the time;
- A “can do” attitude, which means you look at obstacles as opportunities of making Docebo succeed; strong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle;
- Love the intersection of technology, business, and learning;
- Good working knowledge of HTML, CSS, and Javascript;
- Ability to code in at least one object-oriented language PHP, C#, Python;
- Strong knowledge of industry standards REST, oAuth 2.0, SAML 2.0;
- Strong knowledge of enterprise technologies and systems as like LDAP, SSO, CRM, ERP or HRIS;
- Ability to share your technical knowledge while maintaining an upbeat pace (don’t get them bored in jargon if not needed) and a positive mindset;
- Knowledge of the LMS industry and its surrounding standards will be plus (xAPI, SCORM, AICC);
- Experience in the SaaS industry will be considered an advantage.; portfolio and track of project where REST APIs and other modern web frameworks were used heavily.
- Working experience with one or more of the following frameworks: Yii 2, Angular 2, React.js, Redux, ngrx/store
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Regularly ranked among the world’s top 10 SaaS elearning platforms, Docebo is regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together, but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you. Plus, there is the potential for international travel to our offices in Toronto, Canada, and Milan, Italy!
Our ideal candidate loves working with people to help them understand and learn about our product and will also work closely with our sales team on complex deals. You will work with our prospects to discover, prepare and lead presentations. You will be leveraging industry knowledge to serve as an expert throughout the sales process.
Reports to: Head of Solutions Engineering
Location: Athens, GA (not a remote position)
You will :
- Roll-up your sleeves, and become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors.
- Be extremely flexible in tackling an extremely technical conversation with highly technical stakeholders, and reduce complexity to more common terms with less technical stakeholders.
- Tag team with the Sales Team, and operate with outstanding synchronization to achieve closing business and serving our prospects with quality service and knowledge.
- Be a creative, upbeat, and positive player at all times while guiding the prospects assessments of our products at various technical levels.
- Be a responsive and creative member of cross-functional teams (sales, marketing, customer success) and provide value internally to your sales team as well as to your assigned prospects.
- Be process driven, understand the industry very well, and be able to explain the product in the context of real usage in a real project
- Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology.
- Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback.
- Prepare and deliver technical presentations explaining products or services to prospective customers.
- Plan and configure products to meet presentation needs.
- Confer with prospective customers and engineers to assess implementation needs and to determine requirements.
- Collaborate with sales teams to understand customer requirements and provide sales support.
You have:
- You have been in technical sales before in similar roles (Technical Account Manager, Solution Architect);
- 2+ years’ experience working in a Pre-Sales, Engagement Management, LMS implementation consultant;
- B.A. or B.S. degree;
- Ability to travel up to 20% of the time;
- A “can do” attitude, which means you look at obstacles as opportunities of making Docebo succeed; strong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle;
- Love the intersection of technology, business, and learning;
- Understanding of HTML, CSS, and Javascript;
- Strong knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS;
- Have a strong ability to share your technical knowledge while maintaining an upbeat pace and a positive mindset;
- Knowledge of the LMS industry and its surrounding standards will be plus;
- Experience in the SaaS industry will be considered an advantage;
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” group outings, and Friday Happy Hours, Docebo encourages the team to not only work well together but also have fun together.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you.
This position is about supporting our customers on a first level help desk and making sure their problems regarding the daily usage of the SaaS Docebo software is properly and promptly taken care of while transferring key product knowledge to them.
Reports to: Learning and Support Team Leader
Location: Athens, GA (not a remote position)
You will :
- Possess a high level of empathy in addressing customer concerns.
- View each and every customer issue as your own issue and take responsibility for owning full resolution.
- Deal with customers from different countries every day;
- Provide technical, software support for Docebo’s software via ticketing system, webinar sessions, email and phone;
- Be able to troubleshoot and quickly assess severity and impact of customer issues;
- Articulate necessary technical and non-technical information to customers in a simple, clear and concise manner;
- Help clients by caring about their success and work with the entire Success team through the customers' journey;
- Proactively provide updates to customers on open tickets/cases based on SLAs because you care about them, not because you have to go through a checklist;
- Perform initial troubleshooting work using all available resources including training, documentation, knowledge base, troubleshooting guides, forums, configuration and log files;
- Continually generate and provide feedback on Docebo’s knowledge base;
- Deliver online training to the customers about the LMS’s functionalities;
- Work with a talented and multicultural team.
You have:
- Superior communication skills to enable you to share information and resources with both clients and cross-functional teams
- A strong desire to become a Docebo product expert.
- BA/BS or equivalent experience;
- A passion for modern technologies/internet related technologies;
- A natural inclination towards problem-solving;
- Experience in Helpdesk or Training capacity or similar past roles are a plus;
- Knowledge of the HR technologies & E-Learning markets is a plus;
- General knowledge of programming languages;
Strongly Preferred:
- Experience in E-Learning / Learning Management industry;
- Experience with E-Learning authoring tools.
- Knowledge of IT networking basics.
- Specific experience with REST Webservices. PHP, Javascript, HTML, CSS, MySQL, Amazon AWS, Enterprise Level Application, Resque;
- Flexibility to travel if required.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
We are looking for a highly motivated and high performing team player to join our growing Talent Acquisition team. The ideal candidate will blend a passion for wanting to be a part of a hyper-growth global organization with sales experience, skills in supporting key stakeholders, and a goal-driven mindset. In addition, the ability to effectively collaborate with multiple cross-functional stakeholders, including sales, channels, marketing, legal, operations, and Human Resources is critical.
Why should you apply? The Docebo NA (North America) office is based in Athens, GA but you will interact with team members and candidates both locally and internationally, as you will support the recruiting functions for Toronto, Canada as well. You will also be a part of a larger global HR team that is based out of Milan, Italy! Docebo is adding new teams and positions regularly and you can have the opportunity to help build something great.
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” group outings, and Friday Happy Hours, Docebo encourages the team to not only work well together but also have fun together.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you.
Location: Athens, GA (not a remote position)
Reports to: Talent Acquisition and Retention Specialist
You Will:
- Manage our full recruiting life-cycle for all open positions both internally and externally.
- Ensure all recruitment communications remain in compliance with our brand and recruiting practices.
- Help screen and interview job applicants.
- Build and maintain an ongoing pipeline of qualified talent.
- Coordinate interviews between candidates and hiring managers.
- Serves as an SME and resource to hiring managers on external market conditions, and all aspects of the recruitment process including compliance, sourcing, recruitment marketing, interview & selection, and offer negotiation.
- Actively source candidates from various job-boards, networks, websites, and social media platforms.
- Take the lead on researching new sourcing strategies.
- Stay on top of recruiting, sourcing, hiring and retention trends.
- Develop and maintain internal and external job postings for the Athens, GA and Toronto, CA offices.
- Consistently maintain acceptance rates and hiring goals.
- Build and maintain relationships with Hiring Managers, Stakeholders, and Staffing Partners.
- Work with Hiring Managers and Stakeholders to assess future and current staffing needs.
- Develop position specific interview questions for Hiring Managers.
- Monitor and maintain ATS and position pipelines.
- Oversee and create all talent communications regarding offer letters, promotion letters, and pre-employment requirements.
- Assist the HR Team with projects.
You Have/Are:
- 1- 3 years of Talent Acquisition and/or Recruiting experience in a corporation or staffing agency.
- Previous ATS experience.
- Proven track record of sourcing and retaining top talent.
- Ability to effectively utilize proven interviewing techniques to select top talent.
- Previous experience or training in sales is a plus.
- Problem-solving skills and enjoy looking at problems from multiple angles to find the best solution.
- Determined, innovative, and driven.
- Excellent time-management skills with the ability to manage multiple priorities and work with a sense of urgency.
- The ability to communicate effectively in both written and verbal form.
- Thrive in succeeding and achieving goals.
- Professional and personable with top notch customer service skills.
- Associates or Bachelor’s Degree and/or equivalent years of experience.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Impress us with a great application!
At Docebo, we’re always looking for bright individuals to contribute to our culture of innovation and the work-hard, play-hard attitude that keeps us at the top of our game. We’ve got a variety of openings at each of our international offices, but we understand that, sometimes, a person’s talent can’t be summed up in a job description. Often, there’s more than what meets the eye.
If you feel like you don’t “fit” into one of our open positions, don’t worry! We still want to hear from you. Send us your resume and show us how you stand out from the pack. Our team carefully reviews each candidate to make sure successful candidates get the best placement for their unique skill set.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Impress us with a great application!
At Docebo, we’re always looking for bright individuals to contribute to our culture of innovation and the work-hard, play-hard attitude that keeps us at the top of our game. We’ve got a variety of openings at each of our international offices, but we understand that, sometimes, a person’s talent can’t be summed up in a job description. Often, there’s more than what meets the eye.
If you feel like you don’t “fit” into one of our open positions, don’t worry! We still want to hear from you. Send us your resume and show us how you stand out from the pack. Our team carefully reviews each candidate to make sure successful candidates get the best placement for their unique skill set.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As a Backend developer, the candidate will be highly dedicated to evolving the Docebo LMS Product within the AI team.
Reports to: Head of AI Team
Location: Biassono
You will:
- Development of the Docebo LMS products in a service-oriented environment, using the Python ecosystem and tools.
- specifically, you will be responsible for developing software projects for efficient Cloud-based training, hosting and serving of Machine Learning models, which power a growing set of Docebo LMS advanced features
- you will also be responsible for the integration of those AI-powered features with the rest of the Docebo LMS platform
- Ability to meet challenging deadlines.
- Follow project development and manage practical activities and tasks related to the project's implementation.
- You will work in an Agile, Scrum international team, in day-to-day collaboration a team of data scientists and machine learning specialists, and other backend and frontend developers
- You will report to the Team Leader of the Docebo AI team.
You have:
- Demonstrated strong knowledge of Python (3.x) programming language, major libraries and tools in the Python ecosystem, REST services and microservices technologies and related Python frameworks (such as Flask, its REST extensions, Celery, among others)
- Minimum 2 years experience in a similar development position.
- Experience in enterprise-level projects.
- Ability to solve issues with clear methods while knowing when to take intuitive leaps.
- Ability to guide technical discussions with both technical and non-technical audiences.
- Interest in new technologies: Docker, AWS, Enterprise Level Application, Services, Machine Learning and Deep Learning frameworks (also on the Cloud) and more.
- Strong attention to detail and astute diagnostic skills.
- Ability to look at your development within a product use case and assess its quality.
- Attention to quality documentation of code and APIs in English, and to make your work easy to reuse and integrate for other teams.
- Knowledge and hands-on experience with (big) data extraction and management tools.
- Hands-on experience writing programs in Python for Data Science and Machine Learning.
- Experience in a Cloud or SaaS development environment.
- Bachelor's degree in Computer Science.
- Previous as a programmer or analyst.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people.
Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As a Backend developer, the candidate will be highly dedicated to evolving the Docebo LMS Product.
Job tasks:
- Development of the main Docebo LMS products in a service-oriented environment, using PHP7 and NodeJs + MySQL as the main code base.
- Ability to meet challenging deadlines.
- Follow project development and manage practical activities and tasks related to the project's implementation.
- You will work in an Agile, Scrum international team with other backend and frontend development.
- You will report to the Team Leader
Job Requirements:
- Demonstrated strong knowledge of PHP 5.6+, Node JS and MySQL. A portfolio attached to the curricula, codeplex or github link.
- 5 years experience in a similar development position.
- Experience in enterprise-level projects.
- Ability to solve issues with clear methods while knowing when to take intuitive leaps.
- Ability to guide technical discussions with both technical and non-technical audiences.
- Interest in new technologies: Docker, AWS, Enterprise Level Application, Services, and more.
- Strong attention to detail and astute diagnostic skills.
- Ability to look at your development within a product use case and measure quality upon it.
- Ability to properly document your code in English and make it reusable to others teams.
Preferred:
- General knowledge of HTML5, SASS, Angular 2+, Redux.
- Experience in a Cloud or SaaS development environment.
- Bachelor's degree in Computer Science
- Previous as a programmer analyst.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
This role is responsible for producing high quality code following an Agile methodology. Working in an Agile, Scrum international team you will be expected to contribute to top quality Docebo LMS Product under tight deadlines. As a Senior Developer you will be resolving any critical issues, develop projects using your front and back end knowledge with the emphasis on the back end.
Location: Biassono, Italy
Reports to: Product Owner
You will:
- Develop main Docebo LMS products using Javascript, Typescript, NodeJS and other serverless technologies as the main code base
- Drive the creation of Microservices architectures
- Follow project development and manage practical activities and tasks related to the project's implementation
- Contribute to our software architecture and optimise existing code
- Work closely with the product owners to define feature specifications, and collaboratively refine a technical solution
You have:
- Minimum 2 years of web development experience in a similar position
- Enterprise-level projects experience
- Track record of developing scalable web applications
- Strong knowledge of handwritten Node JS and Javascript
- Experience with MySQL and strong knowledge of optimisation methods
- Experience with automated testing, including TDD
- Familiarity with MVC frameworks
- Experience developing RESTful APIs
- Strong command of a Linux based development environment
- Experience with version control systems (preferably Git or Mercurial)
- Understanding of web related security issues (preferably the OWASP 10)
- Ability to properly document your code in English and make it reusable to others teams
- Strong communication and influencing skills; ability to guide technical discussions with both technical and non-technical audiences
- Ability to solve issues with clear methods while knowing when to take intuitive leaps
- A deep understanding of cross-functional multiple-team based software development
- Strong attention to detail and astute diagnostic skills
- Ability to drive own development within a product use case and with focus on high quality
- Working understanding of Git or similar version control system
Nice to have:
- Experience in a Cloud or SaaS development environment
- Bachelor's degree in Computer Science or 5+ years of equivalent experience
- General knowledge of Python
- Working knowledge with Graphs QL
- Working knowledge with NoSQL BDs (Mongo, Dynamo)
- Working knowledge with graph databases (Neo4j, AWS Neptune, Apache Tinkerpop)
- Prior hands-on experience of working as a programmer analyst
- Working understanding of industry leading IT automation and cloud tooling, including but not limited to: JIRA, Docker, Test Automation (Selenium), AWS, Enterprise Level Application, Services, and more
- Ability to handle multiple competing priorities in a fast-paced environment
- Experience in conducting code reviews
- Passion for solving complex and interesting problems
- Reliable, tolerant, and determined team player
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
This position is about supporting our customers on a first level help desk and making sure their problems regarding the daily usage of the SaaS Docebo software is properly and promptly taken care of.
Reports to: Learning and Support Team Leader (USA based)
You will :
- Deal with customers from different countries every day;
- Provide technical, software support for Docebo’s software via Zendesk ticketing system, GoToMeeting, email and phone;
- Be able to troubleshoot and quickly assess severity and impact of customer issues;
- Articulate necessary technical and non-technical information to customers in a simple, clear and concise manner;
- Help clients by caring about their success, and work with the entire Success team;
- Proactively provide updates to customers on open tickets/cases based on SLAs because you care about them, not because you have to go through a checklist;
- Perform initial troubleshooting work using all available resources including training, documentation, knowledge base, troubleshooting guides, forums, configuration and log files;
- Continually, generate and provide feedback on Docebo’s knowledge base;
- Deliver online training to the customers about the LMS’s functionalities;
- Work with a talented and multi cultural team.
You have:
- Superior communications skills and an excellent grasp of the English language
- BA/BS or equivalent experience;
- A passion for modern technologies / internet related technologies;
- A natural inclination towards problem solving;
- Experience in Helpdesk or similar past roles are a plus;
- Knowledge of the HR technologies & elearning markets is a plus;
- Knowledge of PHP, MySQL, Javascript, HTML, CSS.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As a DevOps, you’ll work collaboratively with software engineering and site reliability engineering to deploy and operate our systems. Help automate and streamline our operations and processes. Build and maintain tools for deployment, monitoring and operations. And troubleshoot and resolve issues in our dev, test and production environments.
Report to: Cloud Performance and Architecture Manager.
You will:
- Manage Docebo software and infrastructure release roll-out.
- Design and implement build, deployment, and configuration management
- Build and test automation tools for infrastructure provisioning
- Handle code deployments in all environments
- Monitor metrics and develop ways to improve
- Provide technical guidance and educate team members and coworkers on development and operations
- Identify and maintain metrics that tell you how your software is performing.
- Improve infrastructure development and application development
- Keep your eyes and ears open for ways we can further streamline our development process.
- Perform periodic on-call duty maintaining the availability and performance of Docebo Platform.
- Evangelise and spread your DevOps mentality among your colleagues.
You have:
- Previous experience with software development, infrastructure development, or development and operations
- A DevOps mindset with a strong drive to get things done.
- Experience with Bash, Python and Ruby scripting.
- Experience with CI/CD tools such as Jenkins, AWS CodePipeline, Gitlab CI.
- Experience with Linux based systems, especially LAMP stack.
- Experience with Cloud services such as Amazon AWS.
- Experience with Docker container build, release and management in production.
- Familiar with application performance monitoring tools like New Relic, Dynatrace.
- Familiar with Docker schedulers such as Swarm, Amazon ECS or Kubernetes.
- Familiar with Git and SVN.
- Familiar with tools such as AWS Cloudformation or Terraform.
- Strong attention to detail, astute diagnostic skills.
- Ability to solve issues with clear methods while knowing when to take intuitive leaps.
- A strategic and forward-looking thought process.
- Able to guide technical discussions with both technical and non-technical audiences.
- Ability to work under pressure and tight deadlines.
- Branch, write, test, and deploy code for configuring and managed production services.
Plus:
- Bachelor's degree in Computer Science, Electronic Engineering or Mathematics.
- Previous experience in a SaaS company
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
The Global Internal Communications position is new to Docebo, so the individual responsible will need to influence, demonstrate and teach the value of internal communications with the entire organization globally.
This position is responsible for managing and executing a complex communications workstream to create an outstanding level of communication between all the Docebo employees, offices, and different functions.
The position also focuses on helping employees understand the company strategy, foster a winning culture, and reinforce the company’s values. You will also create different types of content in addition to leading and planning a strong internal communication plan in partnership with the senior leadership team.
Reports to: CHRO, based in Italy
You will:
- In partnership with the senior leadership, develop and implement company-wide internal communication strategies and plans that engage, align, and inspire employees with the company’s vision and business strategy while also increasing employees' understanding of the business’ priorities, company culture and key initiatives.
- Design powerful processes to ensure greater consistency and alignment of employee communication activities happening across the company.
- Build, manage, and ensure the usage of company-approved employee communications templates, policies, tools, procedures, and guides.
- Craft messages and write communications that are detailed, accurate and concise, and tailored to the author, vehicle, and audience.
- Align all the offices in terms of expectations and rituals connected with the communication processes.
- Conduct external research and implement best practices to drive continuous improvement of company-wide employee communication programs, processes, and channels.
- Create KPIs, metrics, and reporting processes to ensure employee communication is delivering greater overall value (ROI) for the organization.
You have:
- At least 5 years of employee communication experience.
- Prior experience with senior leadership management of employee communication programs, processes, and channels.
- Prior experience with Founder/Entrepreneur a plus;
- Exceptional written and verbal communication skills that can effectively engage employees and help them understand and foster the organization’s culture, goals and strategies.
- Strong project management and problem-solving skills.
- Ability to multi-task and keep numerous projects on track and on budget.
- Ability to measure and report on the effectiveness of the employee communication programs and its value to the company’s goals and strategic initiatives.
- Ability to work with multiple country cultures and a variety of leadership styles;
- Bilingual. Italian and English preferred.
- Must have the ability to speak and write in English
- Ability to manage highly confidential information professionally.
Competencies/Behavior Attributes
Communicates Effectively:
- Delivers messages in a clear, compelling, and concise manner;
- Actively listens and checks for understanding;
- Articulates messages in a way that is broadly understood;
- Adjusts communication content and style to meet the needs of diverse stakeholders;
- Models and encourages the expression of diverse ideas and opinions.
Interpersonal Savvy:
- Proactively develops relationships with a wide variety of people;
- Builds immediate rapport, even when facing difficult or tense situations;
- Understands interpersonal and group dynamics and reacts in an effective manner;
- Engages input from others constantly and listens with empathy and concern.
Balances Stakeholders:
- Maintains frequent interactions with a broad stakeholder network;
- Takes a proactive approach to shape and influence stakeholder expectations;
- Serves as a liaison between different stakeholder groups;
- Effectively aligns the interests of multiple, diverse stakeholders;
Instills Trust:
- Gains the confidence and trust of others easily;
- Honors commitments and keeps confidences;
- Expresses self in a credible and transparent manner;
- Models high standards of honesty and integrity.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Our ideal Inbound Sales Representative is a fantastic listener, critical thinker, team player, and results driven. As the first point of contact for our customers, the ideal candidate must be able to quickly and efficiently sort through a volume of Inbound enquiries to determine which enquiries fit the Docebo ideal customer profile while delivering an awesome customer experience.
Once you have reached out, the ideal candidate will use their exemplary listening and questioning skills to understand the prospect's goals and to explain how Docebo can enable them to achieve them.
This role is an education into the world of SaaS sales, and great representative should expect to grow into the external facing sales role within 24 months.
Location: Biassono
Reports to: Inbound Team Leader
You will :
- Deal with over 50 inbound leads a day and ensure they are dealt with in a quick and methodical manner
- Explain our products and articulate Docebo value proposition
- Qualify prospects through in-depth “discovery calls”
- Manage your lead pipeline effectively
- Methodically generate opportunities for our sales team and schedule meetings with the relevant account executives internally.
- Strategically segment and prioritise prospects within “Outreach” for re-engagement
- Answer client questions/emails in a friendly, professional manner
- Build long-lasting relationships with our prospects
- Consistently exceed monthly and quarterly KPI quotas
- Thrive on change while remaining highly organised, optimistic, and coachable
You have:
- Exemplary written and verbal communication skills in English; (Fluent, Mother tongue, C2 level or Equivalent)
- Able to manage multiple tasks in parallel as required in a fast paced sales environment
- Passion, enthusiasm, energy, humour, and the ability to convey this through phone, email and social media
A will and drive to always deliver an exceptional customer experience - Bias towards immediate action and results
- Have a genuine curiosity for Technology
- Familiarity in working with CRM software (SFCD knowledge is a plus)
- Able to handle rejection
- Able to contribute to the team and offer insights, interpretation of data trends and new ideas
- Able to work and travel with no restrictions within the EU.
Desirable:
- Previous sales experience preferably within inside sales;
- You have worked previously in a software start-up; SAAS or fast-paced technology Company.
- Preferred College degree or equivalent
The ability to fluently write and speak more than one European language. Italian, English, Spanish, French and German etc. (other languages also desirable.)
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As a Mobile iOS Developer you will be hands on, designing, developing and maintaining code/modules for the Docebo iOS mobile applications.
You will support the development of the Docebo LMS product, through the conception-to-delivery and maintenance lifecycles, using a Scrum-based development methodology.
As Mobile iOS developer, the candidate will be highly dedicated to evolve the Docebo iOS mobile applications. You will work with the mobile team at Docebo to create apps that run flawlessly on the iOS platform.
A deep understanding and knowledge of mobile technologies is essential in executing all required duties.
Office: Biassono (MB)
Report to: Product Owner
You will:
- Develop and build the functional and technical design of Docebo mobile app
- Work with the UI/UX Team to constantly improve the usability of our mobile products
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
You have:
- Strong experience in iOS development (swift)
- Strong experience with Git workflow
- Knowledge of common software development patterns such as Adapter, Proxy, RX, Observer, MVC, MVVM, MVP
- Familiarity with JSON and Api calls
- Ability to write great SOLID code
Nice to have:
- Work in a small smart team
- Experience with software testing
- Ability to work following agile methodologies, in particular SCRUM
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As a Junior Business Analyst, you will help us read and organize data, turning it into information, which will then be turned into insight, then into business decisions. Thus, you will help Docebo make better business decisions!
Reports to: ERP Product Owner
Location: Biassono (MB) - Italy
You will:
- Together with the team leader, you’ll work closely with management to prioritize business and information needs; Identify needs and requests;
- Acquire data from primary or secondary data sources;
- Create scalable reports through Looker (you will be massively trained about this tool); Developing and implementing data collection systems and other strategies that optimize statistical efficiency and data quality;
- Interpret data, analyze results, identify trends or patterns in complex data sets;
- Filter and “clean” data, and review computer reports, printouts, and performance indicators to locate and correct code problems;
You have:
- Strong interest in data models, database design development, data mining and segmentation techniques;
- Basic knowledge of databases (SQL);
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy;
- Skilled in queries, report writing and presenting findings;
- Focus on problem solving and performance, through team work;
- Fluent in English;
- Genuine interest in innovation;
- Bachelor degree in Mathematics, Economics, Computer Science, Information Management, Statistics or Engineering.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Our ideal candidate loves working with people to help them understand and learn about our product and our security posture and will also work closely with our sales team on complex deals. You will work with our prospects to qualify their security requests and explain how Docebo addresses them to meet security clients needs. You will be leveraging industry knowledge to serve as an expert throughout the sales process. You will also be involved in the Security Team activities providing support in the process analysis, ISMS procedures and work instruction definition and implementation, with special regards to Business Continuity and compliance processes.
Reports to: Head of Security
Location: Biassono (not a remote position)
You will :
- Understand and qualifies the security requests and explains how the current company’s practices addresses such requests to meet client’s security management needs;
- Assist the sales process with potential or existing clients providing sales support to different time-zones and act as a client’s primary contact for security issues playing the technical expert role during the commercial relationships;
- Be extremely flexible in tackling an extremely technical conversation with highly technical stakeholders, and reduce complexity to more common terms with less technical stakeholders.
- Tag team with the Sales Team, and operate with outstanding synchronization to achieve closing business and acting as an effective liaison between sales and Security and sales and Product for those security items that require the involvement of the Product Team.
- Be process driven, understand the industry very well, and be able to explain the product in the context of real usage in a real project with special regards to the security features.
- Learn our product with special regards to its security features and the security aspects of its development life cycle , providing to our Product team specific insights and feedback.
- Prepare and deliver technical presentations explaining product’s security features and the overall company’s security posture to prospective customers.
- master the details of company’s Business Continuity and Disaster Recovery strategies and processes being involved in its implementation and operation
- Discuss with customer about GDPR compliance issues and defend our Data Processing Agreement documentation in terms of those controls and processes we put in place;
- Overseas the compliance with contractual obligations with customers
- Work with the Security Team providing support in the process analysis, ISMS procedures and work instruction definition and implementation
- Be involved in the monitoring and auditing of security organizative measures
You have:
- B.A. or B.S. degree;
- 5+ years of pre-sales support for information security services or products;
- Knowledge of security industry standards such as SSAE18/SOC2, ISO 27001/27018, PCI-DSS, NIST, 21 CFR Part 11, GAMP and CSA CCM
- Knowledge of information security principles, trends, best practices
- Knowledge of GDPR related privacy practices and understanding of GDPR legal impact;
- Knowledge of Business Continuity and Disaster Recovery practices and techniques;
- Ability to travel up to 20% of the time;
- Effective communication and presentation skills
- Experience working in customer-facing roles
- Excellent English communication skills
- A “can do” attitude, which means you look at obstacles as opportunities of making Docebo succeed; strong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle;
- Love the intersection of technology, business, and learning;
- Have a strong ability to share your technical knowledge while maintaining an upbeat pace and a positive mindset;
- Experience in the SaaS industry will be considered an advantage;
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As a Sales Enablement Specialist, you are required to provide training internal support, resources, and guidance for Docebo’s global sales team.. This includes implementing and managing innovative learning and delivery programs to enable our Sales team to provide best in class prospect and customer experiences, as well as creative and engaging communications of critical business content such a new products, services, and tools.
This role requires an individual who is able to work in a team environment, be self-motivated, extremely communication-oriented with demonstrated sales and training experience . This is a new position for Docebo so if you are looking for the opportunity to make a lasting impact on a growing organization then this might just be for you!
Location: Biassono
Reports to: Sales Enablement Manager
You will:
- Partner with sales teams to understand most critical needs and build programs and content to meet their needs;
- Support the sales enablement strategy and project management activities of innovative and digital field training;
- Deliver and facilitate select training programs in strong partnership with the field managers as well as external vendors to ensure a best class, modern and engaging training experience across all KPIs
- Work with sales leaders to support the day-to-day training management of the sales organization, enabling sales leaders to spend more time on customer facing activities
- Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base working closely with the Sales Operations team.
- Assist with construction and maintenance of sales resources library and online training academy.
- Ensure consistent adoption of all methodologies, tools, and best practices as outlined by sales leadership and assist with change management with the sales organization
- Continuously innovate on all aspects of enablement including programs, delivery, adoption, and reporting.
You have:
- 3+ years experience of Sales Enablement;
- Proven track record developing successful programs to accelerate the performance of B2B customer facing teams;
- Outstanding facilitation skills and ability to take a large audience on a journey while presenting;
- Proven experience in demos and leveraging creating tactics and programs;
- Strong business acumen and communication skills;
- Ambitious with a strong work ethic and intense will to win;
- Ability to adapt quickly to the evolving needs of a high-growth SaaS business;
- Industry experience preferred, but not limited to Saas sector;
- Ability to exercise discretion, decisiveness and independent judgment on business and training matters;
- Fluent in English;
- University Degree in Business Management or Information Technology.
Desired Skills/ Experience:
- Excellent interpersonal skills;
- Experience in producing demos;
- International mindset;
- Demonstrated Initiative;
- Ability to work independently and as a team
- Excellent time management and focus on productivity
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
You will:
- Lead technical reactive security activities
- Assist Chief Information Security Officer (CISO) in monitoring and analyzing the security events
- Conduct technical analysis of security reports activating adequate reactions
- Oversee the SIEM console conducting event analysis and alarm management
- Oversee the Incident reporting and management processes
- Assist CISO in making decisions relevant to the incident management processes
- Interact with the Quality Assurance team to improve the security fix process
- Be involved in technical remediation activities
You have:
- English Fluency ( Both spoken and written)
- Bachelors degree in relevant field
- Mid-level knowledge of capturing and documenting Functional Requirements, Test Scripts, and System Documentation
- Knowledge of security issues, trends, and best practices
- Knowledge of cloud architectures and relevant security issues
- Must be familiar with general security controls and incident management
- Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas
- Excellent time management skills including the ability to manage multiple projects at any given time
- Ability to analyze problems and propose solutions
- Innovative thinking and vision
- Ability to work in a fast-paced, dynamic environment
- IT Security Certifications a plus
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As Software Quality Assurance specialist, you will support Docebo in product audits and management reviews process. This also include to make sure that product complaints are managed and corrective actions are held appropriately.
Office: Biassono (MB) - Docebo Spa
Report to: Head of Quality Assurance
Main Job Tasks and Responsibilities:
- investigate and manage product bugs assessment and follow-up with product owners to improve their performances;
- support the product audit management process;
- ensure that the product is appropriately released;
- implement corrective and preventive actions;
- maintain a close working collaboration with product owners and team leaders
- ability to meet challenging deadlines;
- ensure that the monitoring system for customers and complaints is updated
Requirements:
- Demonstrate strong knowledge of PHP, MySQL, CSS, Javascript, HTML
- Excellent problem solving attitude
- Strong attention to detail and astute diagnostic skills
- Basic knowledge of UI design
- Fluent in English
- Strong interest for Information Technology
- 2 years of experience in a similar position
- Working experience in developing test automation scripts in Java, Gherkin, PHP
- Knowledge of Test automation framework Selenium, Cucumber, Appium, Codeception
- Working experience in Agile environment with Scrum & Kanban method
- Good to have knowledge of DevOps tools
Preferred:
- Experience in Cloud or Saas Development environment;
- Bachelor’s degree in Computer Science
- Previous as a developer
- Experience in performance testing with relevant tools like load impact, IBM RPT
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As Software tester, you will support Docebo in quality assurance of software development and deployment . This also include to make sure that product tests are managed and corrective actions are held appropriately.
Office: Biassono (MB) - Docebo Spa
Report to: Head of Quality Assurance
Main Job Tasks and Responsibilities:
- Software and systems analysis to avert risk and prevent software issues;
- Bugs and issues research within a product before it gets deployed to everyday users;
- Stress testing, performance testing, functional testing and scalability testing;
- Test in different environments including web and mobile;
- Review documentation and its analysis;
- Provide feedback to software development teams.
Requirements:
- Demonstrate knowledge of PHP, MySQL, CSS, Javascript, HTML
- Excellent problem solving attitude
- Strong attention to detail and astute diagnostic skills
- Basic knowledge of UI design
- Fluent in English
- Strong interest for Information Technology
Preferred:
- Bachelor’s degree in Computer Science
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Impress us with a great application!
At Docebo, we’re always looking for bright individuals to contribute to our culture of innovation and the work-hard, play-hard attitude that keeps us at the top of our game. We’ve got a variety of openings at each of our international offices, but we understand that, sometimes, a person’s talent can’t be summed up in a job description. Often, there’s more than what meets the eye.
If you feel like you don’t “fit” into one of our open positions, don’t worry! We still want to hear from you. Send us your resume and show us how you stand out from the pack. Our team carefully reviews each candidate to make sure successful candidates get the best placement for their unique skil
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” group outings, and Friday Happy Hours, Docebo encourages the team to not only work well together but also have fun together.
We are looking for a highly motivated and high-performing team player to join our sales team as an Account Executive. Our Account Executives take qualified leads from our BDR team and continue qualifying them while leveraging demos of our product in working to close the deal. The ideal candidate will blend strategic thinking, sales experience, and experience with complex sales processes and/or products with an entrepreneurial mindset.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you.
Location: Toronto, Ontario (not a remote position)
Reports to: Sales Manager
You will:
- Drive revenue generation for Docebo through qualifying and closing new business deals
- Understand lead qualification and work with the Inbound and Outbound sales teams to refine processes and accuracy through data-driven decisions
- Be able to execute in short-term sprints while maintaining a vision for long-term sustained success
- Communicate effectively and efficiently via phone, webinar, email, and in-person meetings
- Leverage product demos while utilizing objection handling skills and closing techniques in order to win deals
- Work closely with Marketing to provide essential feedback on lead generation quality
- Develop strong relationships with key clients that will generate revenue as new features go-to-market
- Identify prospect needs, understand business drivers behind requests, and explain the Docebo value proposition
- Maintain and possibly exceed an agreed expected volume of revenue per year.
- Manage all aspects of leads management within the Docebo CRM and to keep it organized and updated timely.
You have:
- Previous 2+ years experience in the Software as a Service industry with a role related to pre-sales, inside sales, or similar. Previous Account Executive experience preferred
- Previous software sales experience involving complex sales processes or products
- Ability to be recognized as a true team player internally in the company, and trusted business advisor externally
- You have strong written and verbal communication skills when dealing with different stakeholders, from line managers to C-levels.
- Proven track record of growing a customer base and consistently exceeding revenue targets and company goals
- Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
- Have a competitive edge and thrive in a fast-paced team environment
- Strong use of insights and data-driven decision making to inform the sales process
- Ability to perform advanced internet research leveraging value-added databases on your own
- Ability problem solve, adapt, and grow quickly as we build the sales organization
- Extremely proactive and upbeat with strong organizational skills
- A deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter)
- Bachelor’s degree or higher level of education
- Ability to do light travel
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Our ideal candidate is a master at blending the technical with the functional, by presenting to prospects all aspects of our product. You will work with our sales team to gather requirements and solve complex problems. Combining technical and industry knowledge will be essential to understanding the root of every question and providing solutions.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you. Plus, there is the potential for international travel to our offices in Athens, GA, London, and Milan, Italy!
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Regularly ranked among the world’s top 10 SaaS e-learning platforms, Docebo is regarded as one of the industry’s most comprehensive solutions for training management and has been chosen by some of the world’s most respected companies to achieve operational efficiency.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users.
Location: Downtown Toronto, CA (Not a remote position)
Reports to: Director of Solutions Engineering
You will:
- Roll-up your sleeves, and become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors.
- Be extremely flexible in tackling an extremely technical conversation with highly technical stakeholders, and reduce complexity to a minimum with less-technical stakeholders.
- Tag team with the Sales Team, and operate with outstanding synchronization to achieve closing business and serving our prospects with quality.
- Be a creative, upbeat, positive player at all times while guiding the prospects’ assessments of our products at various technical levels.
- Be a responsive and creative member of cross-functional teams (sales, marketing, success) and provide value internally to your sales team as well as to your assigned prospects who are asking “how to do it in a smart way.”
- Be comfortable speaking everything about the 'web' i.e. from HTML to CSS through Javascript, PHP, and JSON.
- Understand, master, and become a pro at describing our architecture to prospects and address promptly every question they may have surrounding our technology.
- Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback.
You have:
- Technical sales experience in similar roles (Technical Account Manager, Solution Architect);
- 2+ years’ experience working in a Pre-Sales, Engagement Management, LMS implementation consultant;
- B.A. or B.S. degree (M.S. or an M.B.A. is a plus);
- Ability to travel up to 20% of the time;
- A “can do” attitude, which means you look at obstacles as opportunities of making Docebo succeed; strong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle;
- Love the intersection of technology, business, and learning;
- Good working knowledge of HTML, CSS, and Javascript;
- Ability to code in at least one object-oriented language PHP, C#, Python;
- Strong knowledge of industry standards REST, oAuth 2.0, SAML 2.0;
- Strong knowledge of enterprise technologies and systems as like LDAP, SSO, CRM, ERP or HRIS;
- Ability to share your technical knowledge while maintaining an upbeat pace (don’t get them bored in jargon if not needed) and a positive mindset;
- Knowledge of the LMS industry and its surrounding standards will be plus (xAPI, SCORM, AICC);
- Experience in the SaaS industry will be considered an advantage.; portfolio and track of project where REST APIs and other modern web frameworks were used heavily.
- Working experience with one or more of the following frameworks: Yii 2, Angular 2, React.js, Redux, ngrx/store
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Regularly ranked among the world’s top 10 SaaS elearning platforms, Docebo is regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together, but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you. Plus, there is the potential for international travel to our offices in Toronto, Canada and Milan, Italy!
Our ideal candidate loves working with people to help them understand and learn about our product and will also work closely with our sales team on complex deals. You will work with our prospects to discover, prepare and lead presentations. You will be leveraging industry knowledge to serve as an expert throughout the sales process.
Reports to: Head of Solutions Engineering
Location: Downtown Toronto, ON, Canada (not a remote position)
You will :
- Roll-up your sleeves, and become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors.
- Be extremely flexible in tackling an extremely technical conversation with highly technical stakeholders, and reduce complexity to more common terms with less technical stakeholders.
- Tag team with the Sales Team, and operate with outstanding synchronization to achieve closing business and serving our prospects with quality service and knowledge.
- Be a creative, upbeat, and positive player at all times while guiding the prospects assessments of our products at various technical levels.
- Be a responsive and creative member of cross-functional teams (sales, marketing, customer success) and provide value internally to your sales team as well as to your assigned prospects.
- Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology.
- Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback.
- Prepare and deliver technical presentations explaining products or services to prospective customers.
- Plan and configure products to meet presentation needs.
- Confer with prospective customers and engineers to assess implementation needs and to determine requirements.
- Collaborate with sales teams to understand customer requirements and provide sales support.
You have:
- You have been in technical sales before in similar roles (Technical Account Manager, Solution Architect);
- 2+ years’ experience working in a Pre-Sales, Engagement Management, LMS implementation consultant;
- B.A. or B.S. degree;
- Ability to travel up to 20% of the time;
- A “can do” attitude, which means you look at obstacles as opportunities of making Docebo succeed; strong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle;
- Love the intersection of technology, business, and learning;
- Understanding of HTML, CSS, and Javascript;
- Strong knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS;
- Have a strong ability to share your technical knowledge while maintaining an upbeat pace and a positive mindset;
- Knowledge of the LMS industry and its surrounding standards will be plus;
- Experience in the SaaS industry will be considered an advantage;
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Impress us with a great application!
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Our ideal Inbound Sales Representative is a fantastic listener, critical thinker, team player, and results driven. As the first point of contact for our customers, the ideal candidate must be able to quickly and efficiently sort through a volume of Inbound enquiries to determine which enquiries fit the Docebo ideal customer profile while delivering an awesome customer experience.
Once you have reached out, the ideal candidate will use their exemplary listening and questioning skills to understand the prospect's goals and to explain how Docebo can enable them to achieve them.
This role is an education into the world of SaaS sales, and great representative should expect to grow into the external facing sales role within 24 months.
Location:London (Not a remote position)
Reports to: Inbound Team Leader
You will :
- Deal with over 50 inbound leads a day and ensure they are dealt with in a quick and methodical manner
- Explain our products and articulate Docebo value proposition
- Qualify prospects through in-depth “discovery calls”
- Manage your lead pipeline effectively
- Methodically generate opportunities for our sales team and schedule meetings with the relevant account executives internally.
- Strategically segment and prioritise prospects within “Outreach” for re-engagement
- Answer client questions/emails in a friendly, professional manner
- Build long-lasting relationships with our prospects
- Consistently exceed monthly and quarterly KPI quotas
- Thrive on change while remaining highly organised, optimistic, and coachable
You have:
- Exemplary written and verbal communication skills in English; (Fluent, Mother tongue, C2 level or Equivalent)
- Able to manage multiple tasks in parallel as required in a fast paced sales environment
- Passion, enthusiasm, energy, humour, and the ability to convey this through phone, email and social media
A will and drive to always deliver an exceptional customer experience - Bias towards immediate action and results
- Have a genuine curiosity for Technology
- Familiarity in working with CRM software (SFCD knowledge is a plus)
- Able to handle rejection
- Able to contribute to the team and offer insights, interpretation of data trends and new ideas
- Able to work and travel with no restrictions within the EU.
Desirable:
- Previous sales experience preferably within inside sales;
- You have worked previously in a software start-up; SAAS or fast-paced technology Company.
- Preferred College degree or equivalent
The ability to fluently write and speak more than one European language. Italian, English, Spanish, French and German etc. (other languages also desirable.)
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
The position is responsible for generating leads that will support Docebo Sales team through the identification and qualification of new sales opportunities with potential prospects and customers.
You will:
- Research and actively reach out to targeted accounts and prospects
- Carry out a range of discovery & outbound prospecting calling campaigns
- Create and send targeted and personalised emails; responding to prospects
- Leverage social selling through LinkedIn & Twitter
- Work closely with Account Executives to meet prospect requirements during the qualification process
- Gain in-depth knowledge of Docebo platform and articulate our value proposition to customers
- Understand and resolve prospective client challenges / objections
- Identify client business pain points and educate potential clients on how Docebo can help leverage their learning needs
- Engage in high-level conversations to understand customer goals and find alignment between Docebo and prospective customer needs
- Continuously develop telephone call handling skills including questioning, probing, listening, establishing rapport, matching and closing
- Maintain a consistent level of proactive, outbound activity; achieve or exceed monthly, quarterly and annual goals
- Create dialing plan to reach out to the right audience at the right time
- Develop a database of prospects and regularly contact them to gain more understanding of company and prospects
- Track and report daily activities using internal CRM
You have:
- Proven capabilities and skills in opportunity qualification, pre-call planning, call structure/control, and time management
- Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
- Extremely self-motivated with a diligent work ethic to exceed goals
- Ability to work independently as well as part of a team in a fast-paced environment
- Exceptional analytical and problem-solving skills
- Ability to maintain control of conversation under pressure
Desirable Requirements:
- Fluency in more than one European language; Italian, Spanish, French and German is an advantage
- Previous experience of working in lead generation, sales, sales support and/or marketing
- Previous experience in high volume outbound cold calling
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As a Sales Enablement Specialist, you are required to provide training internal support, resources, and guidance for Docebo’s global sales team.. This includes implementing and managing innovative learning and delivery programs to enable our Sales team to provide best in class prospect and customer experiences, as well as creative and engaging communications of critical business content such a new products, services, and tools.
This role requires an individual who is able to work in a team environment, be self-motivated, extremely communication-oriented with demonstrated sales and training experience . This is a new position for Docebo so if you are looking for the opportunity to make a lasting impact on a growing organization then this might just be for you!
Location: London (Not a remote position)
Reports to: Sales Enablement Manager
You will:
- Partner with sales teams to understand most critical needs and build programs and content to meet their needs;
- Support the sales enablement strategy and project management activities of innovative and digital field training;
- Deliver and facilitate select training programs in strong partnership with the field managers as well as external vendors to ensure a best class, modern and engaging training experience across all KPIs
- Work with sales leaders to support the day-to-day training management of the sales organization, enabling sales leaders to spend more time on customer facing activities
- Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base working closely with the Sales Operations team.
- Assist with construction and maintenance of sales resources library and online training academy.
- Ensure consistent adoption of all methodologies, tools, and best practices as outlined by sales leadership and assist with change management with the sales organization
- Continuously innovate on all aspects of enablement including programs, delivery, adoption, and reporting.
You have:
- 3+ years experience of Sales Enablement;
- Proven track record developing successful programs to accelerate the performance of B2B customer facing teams;
- Outstanding facilitation skills and ability to take a large audience on a journey while presenting;
- Proven experience in demos and leveraging creating tactics and programs;
- Strong business acumen and communication skills;
- Ambitious with a strong work ethic and intense will to win;
- Ability to adapt quickly to the evolving needs of a high-growth SaaS business;
- Industry experience preferred, but not limited to Saas sector;
- Ability to exercise discretion, decisiveness and independent judgment on business and training matters;
- Fluent in English;
- University Degree in Business Management or Information Technology.
Desired Skills/ Experience:
- Excellent interpersonal skills;
- Experience in producing demos;
- International mindset;
- Demonstrated Initiative;
- Ability to work independently and as a team
- Excellent time management and focus on productivity
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