You should know that :

Docebo is of the World's fastest growing SaaS companies in the Learning Technology space, with its main North America hub in Athens, GA. 
Although Docebo calls Athens home stateside, it has an international presence with offices in Milan, Italy, Toronto, and Dubai. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe, creating a workplace and opportunities unlike any other.

Docebo focuses on developing the individual both professionally by establishing career progression paths and making sure their personal needs are met with full benefits, company sponsored events, and a strong focus on improving the company culture.

Our ideal Account Executive is driven, curious, intelligent, and brings a solid prior experience in sales in similar quota-carrying roles.
 

Reports to: Director of Sales North America

You will:

• Drive revenue generation for Docebo through qualifying and closing new businesses
• Understand lead qualification and work with sales development reps to refine processes and accuracy through data driven decisions
• Be able to execute in short-term sprints while maintaining a vision for long-term sustained success
• Communicate effectively and efficiently via phone, webinar, email and in-person meetings
• Be prepared to share knowledge and communicate with teams around the globe
• Work closely with Marketing to provide essential feedback on lead generation quality
• Develop strong relationships with key clients that will generate revenue as new features go-to-market
• Identify prospect needs, understand business drivers behind requests, and explain the Docebo value proposition
• Maintain and possibly exceed an agreed expected volume of revenue per year.
• Manage all aspects of leads management within the Docebo CRM and to keep it organized and updated timely.

You have:

• Superior communications skills and an excellent grasp of the Spanish language.
• Previous 2 years experience in the Software as a Service  industry with a role related to pre-sales, inside sales, or similar.
• Ability to be recognized as a true team player internally in the company, and trusted business advisor externally.
• You have strong written and verbal communication skills when dealing with different stakeholders, from line managers to C levels.
• Proven track record of growing a customer base and consistently exceeding revenue targets and company goals
• Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
• Have a competitive edge and thrive in a fast-paced team environment
• Strong use of insights and data-driven decision making to inform the sales process
• Ability to perform advanced internet research leveraging value added databases on your own
• Ability problem solve, adapt, and grow quickly as we build the sales organization
• Extremely proactive and upbeat with strong organizational skills
• A deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter)
• Bachelor’s degree or higher level of education
• Ability to do light travel

000

Docebo is a global company made up of professionals who truly care for their customer’s success. We are innovating the way training is managed online, and will continue to build and deliver outstanding products for our customers in the years to come. As we grow, and our customer base grows, we need to increase the number of our ‘Customer champions’.

If we had to rename this role using a non-industry standard term we would call it “Customer-First Champion”. Our ideal Customer Success Specialist makes our customers fall in love with our company and product, and never want to leave. This role allows you to become a champion at proactively helping, enabling, empathizing with, and advocating customers.

Reports to: Customer Success Team Leader

You will:

• Be the primary contact and advocate for Enterprise based customers;
• Become an expert in Learning Management System adoption, including its challenges and processes;
• You will be a friendly professional advisor and know when to suggest best practices, how to defuse tensions, and always address issues as your ultimate goal;
• Maintain a revenue base by managing account retention and renewal rates;
• Generate upsell from new product feature adoption and through upgrades;
• Advocate extended usage, by explaining the value of new modules and services to existing customers;
• Work as part of the team to develop strategies for scale, growth and increased quality of service.

You have:

• BA/BS or equivalent experience;
• Prior experience in an account management or sales related role, preferably in a startup or fast growth SaaS organization;
• Experience in helpdesk or similar past roles are a plus;
• Experience working with B2B accounts;
• A track record of consistently meeting, and exceeding, revenue goals in previous roles;
• Clear and articulate communication skills, you know how to empathize via phone and in person;
• Natural organizational skills allow you to handle pressure and volume with a positive attitude;
• A natural inclination towards problem solving;
• Knowledge of the HR technologies market is a plus.

000

Docebo is a global company made up of professionals who truly care for their customer’s success. We are innovating the way training is managed online, and will continue to build and deliver outstanding products for our customers in the years to come. As we grow, and our customer base grows, we need to increase the number of our ‘Customer champions’.

If we had to rename this role using a non-industry standard term we would call it “Customer-First Champion”. Our ideal Customer Success Specialist makes our customers fall in love with our company and product, and never want to leave. This role allows you to become a champion at proactively helping, enabling, empathizing with, and advocating customers.

Reports to: Customer Success Team Leader

You will:

• Be the primary contact and advocate for Enterprise based customers;
• Become an expert in Learning Management System adoption, including its challenges and processes;
• You will be a friendly professional advisor and know when to suggest best practices, how to defuse tensions, and always address issues as your ultimate goal;
• Maintain a revenue base by managing account retention and renewal rates;
• Generate upsell from new product feature adoption and through upgrades;
• Advocate extended usage, by explaining the value of new modules and services to existing customers;
• Work as part of the team to develop strategies for scale, growth and increased quality of service.

You have:

• BA/BS or equivalent experience;
• Excellent oral and written Spanish communication skills;
• Prior experience in an account management or sales related role, preferably in a startup or fast growth SaaS organization;
• Experience in helpdesk or similar past roles are a plus;
• Experience working with B2B accounts;
• A track record of consistently meeting, and exceeding, revenue goals in previous roles;
• Clear and articulate communication skills, you know how to empathize via phone and in person;
• Natural organizational skills allow you to handle pressure and volume with a positive attitude;
• A natural inclination towards problem solving;
• Knowledge of the HR technologies market is a plus.

000

Our ideal Inbound Sales Representative is a fantastic listener, critical thinker, team player, and very driven. This role is responsible for generating opportunities for Account Executives from leads generated by the Docebo Marketing team. Reps must be able to quickly and efficiently sort through a large volume of companies that have contacted Docebo directly, started trials, or downloaded papers and determine which companies fit the Docebo Ideal Customer Profile and reach out to schedule meetings with AE’s. This role is meant to be an education in SaaS sales and great reps should expect to grow into the AE roles within 12-24 months if meeting and exceeding set quotas.
 

Reports to :   Docebo NA COO and mentored by a Senior Account Executive.
 

You will :

• Identify and qualify prospects via skype, phone, gotomeeting and update the internal company CRM;
• Be able to deliver outstanding presentations and demos of the Docebo products and services over the phone or alternative tools, such as Skype or GoToMeeting;
• Generate new accounts, and close sales opportunities using your presentation and negotiation skills;
• Continuously build your pipeline of business opportunities, providing weekly updates;
• Maintain such pipeline of qualified prospects sufficient to meet monthly objectives;

You have:

• Strong written and verbal communication skills;
• Ability to work in a fast paced environment and ability to multi-task;
• Desire to learn new concepts and work on new projects;
• Strong working knowledge of Microsoft Office Platforms;
• Ability to perform advanced internet research;
• Ability to work and travel with no restrictions within and outside the United States;
• Familiarity with CRMs and similar tools is a plus;
• You have worked previously in a software start-up;
• You matured a previous sales experience best in inside sales;
• You enjoy giving value to customers based on your knowledge and experience;
• You enjoy attaining results as part of a unit and via team play and not solo player;
• You enjoy learning a new product, and performing demos of it up to multiple times a day;
• You enjoy managing multiple tasks in parallel and wearing multiple hats as required in a start-up culture;
• Four-year college degree (preferably in Marketing, Business, or Communications).

000

You should know that :
Docebo is a global company made up of professionals who truly care for their customer’s success.
We are innovating the way training is managed online, and will continue to build and deliver outstanding products for our customers in the years to come.

Our ideal Sales Development Representative is a sales 3.0 person, whom leverages today’s technologies and applies fresh, modern sales development approaches to generating new appointments, new demos, new contracts.

Reports to : Outbound Sales Manager

You will :

• Master the art of sending personal, strategic, value-add emails and social messages (no copying and pasting);
• be able to identify and leverage compelling new business entry ways for very targeted outreach (events, conferences, awards, publishing);
• Quickly research and strategize an approach to create interest and engage;
• Profile potential prospects via predetermined criteria;
• Secure and schedule meetings and demos adopting all tools available to you;
• Generate new business opportunities to fuel the Docebo Enterprise Pipeline;
• Record all activities in our CRM;
• Work closely with Account Executives to move prospects through pipeline and closing;
• Achieve or exceed monthly quotas of demos, meetings and qualified opportunities generated;
• Learn and maintain in-depth knowledge of Docebo products, industry trends and competition;
• Successfully manage and overcome prospect objections;
• Provide closed-loop feedback to ensure continuous process optimization;

You have:

• Four-year college degree (preferably in Marketing, Business, or Communications);
• Clear writer and a creative thinker - the more you love to read and write the better;
• Great self awareness of speaking, versus rambling;
• Good listening attitude;
• Verifiable track record of success and goal attainment in a sales oriented role;
• A deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter);
• Ability to engage and empathize over the phone;
• Run through a brick wall level of drive, passion, and desire for results;
• 1+ year in a fast growing startup environment is a plus.

000

Reports to: Head of Solutions Engineering

You will :

• Roll-up your sleeves, and become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, Learning and Development Directors.

• Be extremely flexible in tackling an extremely technical conversation with highly technical stakeholders, and reduce complexity to minimum with less technical stakeholders.

• Tag team with the Sales Team, and operate with outstanding synchronization to achieve closing business and serving our prospects with quality.

• Be a creative, attitude wise,  upbeat, positive player at all times while guiding the prospects assessments of our products at various technical levels.

• Be a responsive, and creative member of cross teams (sales, marketing, success) and provide value internally to your sales team as well as to your assigned prospects whom are looking at “how to do it in a smart way”.

• Be comfortable speaking everything about the 'web' i.e. from HTML, to CSS through Javascript, PHP and JSON.

• Understand, master, and become a pro at describing our architecture to prospects, and addressing promptly every question they may have surrounding our technology.

• Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback.

You have:

• You have been in technical sales before in similar roles (Technical Account Manager, Solution Architect);

• 2+ years’ experience working in a Pre-Sales, Engagement Management, LMS implementation consultant;

• B.A. or B.S. degree (M.S. or an M.B.A. is a plus);

• Ability to travel up to 20% of the time;

• A “can do” attitude is what you have, which means you look at obstacles as opportunities of making Docebo succeed; trong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle;

• Love the intersection of technology, business, and learning;

• Good working knowledge of HTML, CSS and Javascript;

• Comfortably code in at least one object-oriented language PHP, C#, Python;

• Strong knowledge of industry standards REST, oAuth 2.0, SAML 2.0;

• Strong knowledge of enterprise technologies and systems as like LDAP, SSO, CRM, ERP or HRIS;

• Have a strong ability to share your technical knowledge while maintaining an upbeat pace (don’t get them bored in jargon if not needed) and a positive mindset;

• Knowledge of the LMS industry and its surrounding standards will be plus (xAPI, SCORM, AICC);

• Experience in the SaaS industry will be considered an advantage.; portfolio and track of project where REST APIs and other modern web frameworks were used heavily.

• Working experience  with one or more of the following frameworks: Yii 2, Angular 2, React.js, Redux, ngrx/store

000

Docebo Sales Manager Job Posting

Docebo transforms customers’ training experience, empowering everyone from employees to partners to clients by combining Formal and Informal (or social) learning.

Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” group outings, and Friday Happy Hours, Docebo encourages the team to not only work well together, but also have fun together.

If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you.

Our ideal candidate is driven, curious, intelligent, and brings a solid prior experience in sales management in SaaS. The Sales Manager will be responsible for leading and coaching the NA Account Executive team. She/he is expected to understand the Client journey, the Docebo platform, and should be comfortable explaining technical scenarios involving SSO, API’s, cloud hosting via AWS, etc. The ideal candidate also loves to have fun, laugh, and wants to build something bigger than themselves.

Report to: Director of Sales North America

You will:

• Inspire your team with your vision for them

• Develop and Coach your team on a professional and personal level

• Challenge your team to meet growing sales goals

• Accurately forecast on a weekly and monthly cadence to meet and exceed set quotas

• Build confidence and trust with direct reports as well as provide developmental feedback for continuous improvement

• Work well with other sales managers, directors and executives

• Supervise and conduct trainings on skills improvement, inbound sales and learning & development topics

• Maintain headcount and continue to grow your team through hiring top talent

• Continuously coach and teach sales reps in developing a strong sales process to close their opportunities to meet revenue goals

• Continuously encourage and develop discipline in your sales team with regards to updating the CRM timely and with high quality information

You have:

• Naturally positive attitude

• 1-5 years of sales management experience with a proven track record of success

• SaaS specific sales experience

• HCM experience is a plus

• Superior coaching skills

• Passion for helping sales reps improve

• Strong analytical skills to identify team trends and patterns to drive results

• Personal responsibility to crush team goals

• B.A. or B.S. degree or equivalent knowledge

000

You should know that :

Docebo is of the World's fastest growing SaaS companies in the Learning Technology space, with its main North America hub in Athens, GA. 
Although Docebo calls Athens home stateside, it has an international presence with offices in Milan, Italy, Toronto, and Dubai. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe, creating a workplace and opportunities unlike any other.

Docebo focuses on developing the individual both professionally by establishing career progression paths and making sure their personal needs are met with full benefits, company sponsored events, and a strong focus on improving the company culture.

Our ideal Senior Account Executive is driven, curious, intelligent, and brings a solid prior experience in sales in similar quota-carrying roles.
 

Reports to: Director of Sales North America

You will:

• Drive revenue generation for Docebo through qualifying and closing new businesses
• Understand lead qualification and work with sales development reps to refine processes and accuracy through data driven decisions
• Be able to execute in short-term sprints while maintaining a vision for long-term sustained success
• Communicate effectively and efficiently via phone, webinar, email and in-person meetings
• Be prepared to share knowledge and communicate with teams around the globe
• Work closely with Marketing to provide essential feedback on lead generation quality
• Develop strong relationships with key clients that will generate revenue as new features go-to-market
• Identify prospect needs, understand business drivers behind requests, and explain the Docebo value proposition
• Maintain and possibly exceed an agreed expected volume of revenue per year.
• Manage all aspects of leads management within the Docebo CRM and to keep it organized and updated timely.

You have:

• Previous 2 years experience in the Software as a Service  industry with a role related to pre-sales, inside sales, or similar.
• Ability to be recognized as a true team player internally in the company, and trusted business advisor externally.
• You have strong written and verbal communication skills when dealing with different stakeholders, from line managers to C levels.
• Proven track record of growing a customer base and consistently exceeding revenue targets and company goals
• Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
• Have a competitive edge and thrive in a fast-paced team environment
• Strong use of insights and data-driven decision making to inform the sales process
• Ability to perform advanced internet research leveraging value added databases on your own
• Ability problem solve, adapt, and grow quickly as we build the sales organization
• Extremely proactive and upbeat with strong organizational skills
• A deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter)
• Bachelor’s degree or higher level of education
• Ability to do light travel

000

Things you should understand about Docebo and this Role :

• Our energy is limitless. You need to be able to keep up with fast pace, demanding, and multi tasking. If these 3 things scare you even a bit, we are not going to work out;
• No attitude and no jerks policy is in place;
• We have an Italian heritage and we help each other above and beyond like in a family;
• Every brain is used and has the ability to promote improvement no matter the role;
• We don’t promote the culture of quiet and relaxed in a 8-5 cubicle job: your social skills are part of the potential we assess;
• There is a culture of making things happen fast and yesterday;
• We are a flat organization and politics are at a minimum.

We are currently only processing applicants for candidates who have a valid US work permit.
We also are not interested in candidates through recruitment agencies and head hunters.

You have:

• Prior experience in a similar role in services implementation and delivery
• Experience working with clients in the Large Accounts, Enterprise space

Great understanding of consulting processes and software implementation
A firm grasp in the areas of application programming and system design and a natural inclination to resolve problems to customers and making customers succesful
Excellent communication and client facing skills both written and spoken
Ability to thrive in a time-sensitive, high energy, demanding entrepreneurial environment

You will:

• Manage multiple projects concurrently;
• Analyse and understand client business requirements and translate client objectives into technical documentation (SoW);
• Develop/monitor overall implementation schedule (including all functional, customization and integration/technical projects) to meet client objectives;
• Facilitate the development of  functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation;
• Prevent, Identify, Quantify, Communicate risks internally and externally;
• Manage ongoing implementation, project documentation, and ensure projects and teams are within utilization and budget targets;
• Liaise with different teams like a champ.

Plus:

• Experience in E-Learning / Learning Management industry;
• Knowledge of PHP, Javascript, HTML, CSS, MySQL, Amazon AWS, Enterprise Level Application, Resque;
• Knowledge of Project management principals;
• Previous experience in a high-growth organization;
• Flexibility to relocate upon need and to travel if required;
• Spanish or Portuguese language is a plus.

000

Impress us with a great application!

At Docebo, we’re always looking for bright individuals to contribute to our culture of innovation and the work-hard, play-hard attitude that keeps us at the top of our game. We’ve got a variety of openings at each of our international offices, but we understand that, sometimes, a person’s talent can’t be summed up in a job description. Often, there’s more than what meets the eye.

If you feel like you don’t “fit” into one of our open positions, don’t worry! We still want to hear from you. Send us your resume and show us how you stand out from the pack. Our team carefully reviews each candidate to make sure successful candidates get the best placement for their unique skill set.

000

Impress us with a great application!

At Docebo, we’re always looking for bright individuals to contribute to our culture of innovation and the work-hard, play-hard attitude that keeps us at the top of our game. We’ve got a variety of openings at each of our international offices, but we understand that, sometimes, a person’s talent can’t be summed up in a job description. Often, there’s more than what meets the eye.

If you feel like you don’t “fit” into one of our open positions, don’t worry! We still want to hear from you. Send us your resume and show us how you stand out from the pack. Our team carefully reviews each candidate to make sure successful candidates get the best placement for their unique skill set.

000

Our ideal Account Executive is driven, curious, intelligent, and brings a solid prior experience in sales in similar quota-carrying roles. The AE will be responsible for closing opportunities sourced from a robust inbound lead generation engine. Account Executives are expected to understand the Buyer, the Buyer Journey, the Docebo platform, and should be comfortable explaining technical scenarios involving SSO, API’s, cloud hosting via AWS, etc. The ideal candidate also loves to have fun, laugh, and wants to build something bigger than themselves.

You will:

• Drive revenue generation for Docebo through qualifying and closing new businesses
• Understand lead qualification and work with sales development reps to refine processes and accuracy through data driven decisions
• Have an innate hunger to be successful and win.
• Thrive in the dynamic and fast-growing Docebo culture and business.
• Be able to execute in short-term sprints while maintaining a vision for long-term sustained success
• Communicate effectively and efficiently via phone, webinar, email and in-person meetings
• Be prepared to share knowledge and communicate with teams around the globe
• Work closely with Marketing to provide essential feedback on lead generation quality
• Develop strong relationships with key clients that will generate revenue as new features go-to-market
• Identify prospect needs, understand business drivers behind requests, and explain the Docebo value proposition
• Monitor and answer to any partner requests or issues
• Maintain and possibly exceed an agreed expected volume of revenue per year.
• Manage all aspects of leads management within the Docebo CRM and to keep it organized and updated timely.

You have:

• Previous 2 years experience in the Software as a Service  industry with a role related to pre-sales, inside sales, or similar.
• Ability to be recognized as a true team player internally in the company, and trusted business advisor externally.
• You have strong written and verbal communication skills when dealing with different stakeholders, from line managers to C levels.
• Proven track record of growing a customer base and consistently exceeding revenue targets and company goals
• Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
• Have a competitive edge and thrive in a fast-paced team environment
• Strong use of insights and data-driven decision making to inform the sales process
• Ability to perform advanced internet research leveraging value added databases on your own
• Ability problem solve, adapt, and grow quickly as we build the sales organization
• Extremely proactive and upbeat with strong organizational skills
• A deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter)
• Bachelor’s degree or higher level of education
• Ability to do light travel
• Excellent verbal and written communication skills in English; bilingual or multilingual candidates are strongly preferred with proficiency in Spanish, French and/or German

000

Our ideal Account Executive is driven, curious, intelligent, and brings a solid prior experience in sales in similar quota-carrying roles. The AE will be responsible for closing opportunities sourced from a robust inbound lead generation engine. Account Executives are expected to understand the Buyer, the Buyer Journey, the Docebo platform, and should be comfortable explaining technical scenarios involving SSO, API’s, cloud hosting via AWS, etc. The ideal candidate also loves to have fun, laugh, and wants to build something bigger than themselves.

You will:

• Drive revenue generation for Docebo through qualifying and closing new businesses
• Understand lead qualification and work with sales development reps to refine processes and accuracy through data driven decisions
• Have an innate hunger to be successful and win.
• Be able to execute in short-term sprints while maintaining a vision for long-term sustained success
• Communicate effectively and efficiently via phone, webinar, email and in-person meetings
• Be prepared to share knowledge and communicate with teams around the globe
• Work closely with Marketing to provide essential feedback on lead generation quality
• Develop strong relationships with key clients that will generate revenue as new features go-to-market
• Identify prospect needs, understand business drivers behind requests, and explain the Docebo value proposition
• Monitor and answer to any partner requests or issues
• Maintain and possibly exceed an agreed expected volume of revenue per year.
• Manage all aspects of leads management within the Docebo CRM and to keep it organized and updated timely.

You have:

• Previous 2 years experience in the Software as a Service industry with a role related to pre-sales, inside sales, or similar.
• Ability to be recognized as a true team player internally in the company, and trusted business advisor externally.
• You have strong written and verbal communication skills when dealing with different stakeholders, from line managers to C levels.
• Proven track record of growing a customer base and consistently exceeding revenue targets and company goals
• Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
• Have a competitive edge and thrive in a fast-paced team environment
• Strong use of insights and data-driven decision making to inform the sales process
• Ability to perform advanced internet research leveraging value added databases on your own
• Ability problem solve, adapt, and grow quickly as we build the sales organization
• Extremely proactive and upbeat with strong organizational skills
• A deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter)
• Bachelor’s degree or higher level of education
• Ability to do light travel
• Excellent oral and written English communication skills.

000

An Agent and Bot specialist is expected to design and implement a variety of AI agents, either agents that interact with end users using natural language dialogue interfaces, or autonomous agents working in the background to adapt, optimize and personalize the user experience with complex software products and applications.

Reports to: Artificial Intelligence Product Owner

Location: Biassono, Italy - Docebo SpA

You will:

• Design and develop user-facing conversational agents, such as digital assistants and virtual coaches, leveraging best-in-class Natural Language technologies for user interaction
• Design and develop autonomous back-end software agents for reactive and proactive adaptation of SW systems and their user experience
• Integrate those agents with a library of services for data collection, mining, analysis and  machine learning, which will be leveraged to augment the reasoning capabilities of the agents
• Be responsible to follow the development cycle of  those agents from initial proofs of concept and exploratory prototypes, all the way  to production-level SW components, ready to be integrated and run continuously within a larger commercial software platform.
• Advice the AI Product Owner on best-in-class techniques and technologies for the problem at hand

You have:

• Strong background on AI agents
• At least 3 years of experience with natural language processing, natural language understanding, speech-to-text, text-to-speech, and related technologies
• Considerable experience developing AI agents, conversational agents, and chatbots
• Strong programming skills within the python ecosystem
• Proficiency in Javascript, HTML5 and CSS3
• Strong analytical skills
• Fluency in English
• Master degree in Computer Science, AI or similar

Nice to have

• Experience with prominent natural language interface frameworks and virtual assistant  services, such as Microsoft Cortana, Amazon Alexa or equivalent
• Experience with Natural Language toolsets such as NLTK, spaCy, word2vec or equivalent
• Experience with deep learning for Natural Language applications
• Knowledge of service-oriented computing, specifically REST paradigm, and micro-services
• Attitude to work and deliver within the context of agile development methodologies

0044

The qualified candidate for the Business Intelligence Team Leader has proven experience developing successful Business Intelligence and Analytics solutions in data warehousing, analytics and reporting, portal and dashboard development, and scorecard methodologies.

This position will require an architectural and functional understanding of information architecture and master data as it relates to a client's overall business objectives.

In addition to project responsibilities, the BI team leader will be required to participate in the business development process with the Director of Product Management and the Director of Product Marketing. 

The Business Intelligence Team Leader will report to the Director of Product Management.

You will:

• Lead the planning and implementation of the Docebo BI product.
• Define project scope, goals and deliverables according to the Director of Product management.
• Manage the activities and people associated with the project as well as the success of that project.
• Plan and schedule project timelines.
• Track and report project deliverables using appropriate tools.
• Constantly monitor and report on the progress of the project to sales team, customer success managers and clients.
• Present reports defining project progress, problems, solutions and KPIs.
• Investigate and offer new technical solutions for the Docebo BI product.

You have

• 3 years of related business experience (project manager and/or equivalent) working with very large datasets.
• Experience with relational DB, data warehouse, no sql DB, reporting and BI tools.
• Patterns and Best Practices in data warehouse design.
• Knowledge of Amazon AWS, Enterprise Level Application, Angular 2.
• Ability to work in an Agile environment.
• Exceptional analytical and problem solving skills.
• Ability to communicate complex technical concepts.
• Excellent oral and written English communication skills.

Considered a Plus:

• Bachelor's degree  in Computer Science, Electronic Engineering or Mathematics.
• Knowledge of PHP, Javascript, HTML, CSS.
• Previous experience in e-learning.
• Experience in SaaS development environment.

000

As a ERP Business Analyst Intern, you will help us read and organize data, turning it into information, which will then be turned into insight, then into business decisions. Thus, you will help Docebo make better business decisions!

Office: Biassono (MB) - Docebo Spa

Reports to: ERP Team Leader

You will learn how to:

• Together with the team leader, you’ll work closely with management to prioritize business and information needs; Identify needs and requests;
• Acquire data from primary or secondary data sources;
• Create scalable reports through Looker (you will be massively trained about this  tool); Developing and implementing data collection systems and other strategies that optimize statistical efficiency and data quality;
• Interpret data, analyze results, identify, analyze, and interpret trends or patterns in complex data sets;
• Filter and “clean” data, and review computer reports, printouts, and performance indicators to locate and correct code problems.

You have:

• University degree in Mathematics, Economics, Computer Science, Information Management, Statistics or Engineering;
• Strong interest in data models, database design development, data mining and segmentation techniques;
• strong knowledge of databases (SQL etc)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy;
• Skilled in queries, report writing and presenting findings;
• Fluent in English

Nice to have:

• Basic knowledge of version control systems, like git;
• Basic knowledge of economic KPIs, Marketing KPIs, Sales KPIs;
• Basic knowledge of programming(PHP,XML, Javascript, or ETL frameworks) and of Object-oriented programming;

000

Our ideal Inbound Business Development Representative is a fantastic listener, critical thinker, team player, and very driven. This role is responsible for generating opportunities for Account Executives from leads generated by the Docebo Marketing team. Reps must be able to quickly and efficiently sort through a large volume of companies that have contacted Docebo directly, started trials, or downloaded papers and determine which companies fit the Docebo Ideal Customer Profile and reach out to schedule meetings with AE’s. This role is meant to be an education in SaaS sales and great reps should expect to grow into the AE roles within 12-24 months if meeting and exceeding set quotas.

Reports to :   Senior Account Executive

You will :

• Identify and qualify prospects via skype, phone, gotomeeting and update the internal company CRM;

• Be able to deliver outstanding presentations and demos of the Docebo products and services over the phone or alternative tools, such as Skype or GoToMeeting;

• Generate new accounts, and close sales opportunities using your presentation and negotiation skills;

• Continuously build your pipeline of business opportunities, providing weekly updates;

• Maintain such pipeline of qualified prospects sufficient to meet monthly objectives;

You have:

• Strong written and verbal communication skills;

• Ability to work in a fast paced environment and ability to multi-task;

• Desire to learn new concepts and work on new projects;

• Strong working knowledge of Microsoft Office Platforms;

• Ability to perform advanced internet research;

• Ability to work and travel with no restrictions within and outside the United States;

• Familiarity with CRMs and similar tools is a plus;

• You have worked previously in a software start-up;

• You matured a previous sales experience best in inside sales;

• You enjoy giving value to customers based on your knowledge and experience;

• You enjoy attaining results as part of a unit and via team play and not solo player;

• You enjoy learning a new product, and performing demos of it up to multiple times a day;

• You enjoy managing multiple tasks in parallel and wearing multiple hats as required in a start-up culture;

• Four-year college degree (preferably in Marketing, Business, or Communications).

• Ability to fluently speak more than one European language. Italian, English, Spanish, French and German most advantageous but other languages also desirable.

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Report to: EMEA Sales Director

We are looking for a high-energy, driven professional with strong business acumen, technical aptitude, and a desire for a fast-track career in SaaS sales to join our team as Business Development Representative (BDR)Team Lead.

As BDR Team Lead, you will be part of a dynamic, enthusiastic and strategic team that supports the Docebo EMEA Sales team in the effort to meet and exceed goals. You will manage 2 Inbound BDR team members as well as contribute to the overall team goal. There is a clear path in place to becoming the Manager of the BDR team.

• Develop best practice operating strategies and provide direction to the BDR team

• Accountable for lead generation and generate new business opportunities to fuel our up-market growth

• Manage and prioritize strategic target account lists

• Develop and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling)

• Maintain and drive metrics resulting in increasing sale revenues

• Develop, manage & publish to executive team, reports and dashboards in Sales team to track team performance

• Achieve monthly BDR team quotas of qualified opportunities and closed business

Requirements

• Proven work experience as BDR Team Leader

• Knowledge of LMS/Education market

• Bachelor’s degree from an accredited University

• Excellent communication skills (both written and verbal)

• Competitive Spirit

• Able to work in fast-paced environment

• Familiarity with CRMs and similar tools is a plus

• People management experience

• Willing to work and travel with no restrictions within and outside Europe

• You have worked previously in a software start-up

• Inside sales experience

• Corporate prospecting experience

• Strong problem solving skills

• Motivation, drive and a self-starting attitude

• Ability to work in a fast paced, team environment

• Ability to provide a positive customer experience

• Good time management with strong organizational skills

• Ability to fluently speak more than one European language. Italian, English, Spanish, French and German most advantageous but other languages also desirable.

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As a Backend developer, the candidate will be highly dedicated to evolve the Docebo LMS Product.

Compensation will reflect the candidate experience.

This is a mid-senior developer, and full time position.

Main Job Tasks and Responsibilities

• Development of the main Docebo LMS products in a service-oriented environment, using PHP OOP and MySQL as a main code base.
• Ability to meet challenging deadlines.
• Follow project development and manage practical activities and tasks related to the project's implementation.
• You will work in an Agile, Scrum international team with other backend and frontend development.
• You will report to the Team Leader.

Job Requirements

• Demonstrated strong knowledge of PHP and MySQL. A portfolio attached to the curricula, codeplex or github link.
• 5 years experience in a similar development position.
• Experience in enterprise-level projects.
• Ability to solve issues with clear methods while knowing when to take intuitive leaps.
• Ability to guide technical discussions with both technical and non-technical audiences.
• Interest in new technologies: Docker, AWS, Enterprise Level Application, Services, and more.
• Strong attention to detail and astute diagnostic skills.
• Ability to look at your development within a product use case and measure quality upon it.
• Ability to properly document your code in English and make it reusable to others teams.

Preferred

• General knowledge of HTML5, SASS, Angular2.
• Experience in a Cloud or SaaS development environment.
• Bachelor's degree in Computer Science.
• Previous as a programmer analyst.

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As a LMS Frontend Developer, the candidate will be highly dedicated to evolve the Docebo LMS Product.

Compensation will reflect the candidate experience.

This is a senior frontend developer, and full-time position.
 

You will:

• Develop the main Docebo LMS products in a service-oriented environment, Angular 2, HTML5, SASS as a main code base using REST APIs to retrieve data from the backend.
• Ability to meet challenging deadlines.
• Follow project development and manage practical activities and tasks related to the project's implementation.
• Help the developers in the team growth their abilities in their positions
• Be a part of an Agile, Scrum international team with other backend and frontend development.
• Report to the Team Leader.

You have:

• Demonstrated strong knowledge of HTML5, SASS, Angular2 (or equivalent frontend framework). A portfolio attached to the curricula, codeplex, github link or a website link.
• 5 years experience in a similar development position.
• Ability to build applications frontends following the guidelines of the UI Kit/mockups coming from the Design Team
• Experience in enterprise-level projects.
• Ability to solve issues with clear methods while knowing when to take intuitive leaps.
• Ability to guide technical discussions with both technical and non-technical audiences.
• Interest in new technologies: Docker, AWS, Enterprise Level Application, Services, and more.
• Strong attention to detail and astute diagnostic skills.
• Ability to look at your development within a product use case and measure quality upon it.
• Ability to properly document your code in English and make it reusable to others teams.

Preferred

• Experience in a Cloud or SaaS development environment.
• Bachelor's degree in Computer Science
• Previous as a programmer analyst.

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Outbound Business Development Representative Specialist

Docebo is a global company made up of professionals who truly care for their customer’s success.

We are innovating the way training is managed online, and will continue to build and deliver outstanding products for our customers in the years to come.

Our ideal Sales Development Representative is a sales 3.0 person, whom leverages today’s technologies and applies fresh, modern sales development approaches to generating new appointments, new demos, new contracts.

Reports to : Outbound BDR Manager

Location: Docebo Spa - Biassono 

You will :

• Master the art of sending personal, strategic, value-add emails and social messages (no copying and pasting);

• be able to identify and leverage compelling new business entry ways for very targeted outreach (events, conferences, awards, publishing);

• Quickly research and strategize an approach to create interest and engage;

• Profile potential prospects via predetermined criteria;

• Secure and schedule meetings and demos adopting all tools available to you;

• Generate new business opportunities to fuel the Docebo Enterprise Pipeline;

• Record all activities in our CRM;

• Work closely with Account Executives to move prospects through pipeline and closing;

• Achieve or exceed monthly quotas of demos, meetings and qualified opportunities generated;

• Learn and maintain in-depth knowledge of Docebo products, industry trends and competition;

• Successfully manage and overcome prospect objections;

• Provide closed-loop feedback to ensure continuous process optimization;

You have:

• Four-year college degree (preferably in Marketing, Business, or Communications);

• Clear writer and a creative thinker - the more you love to read and write the better;

• Great self awareness of speaking, versus rambling;

• Good listening attitude;

• Verifiable track record of success and goal attainment in a sales oriented role;

• A deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter);

• Ability to engage and empathize over the phone;

• Run through a brick wall level of drive, passion, and desire for results;

• 1+ year in a fast growing startup environment is a plus.

• Fluency in more than one European language. Italian, English, Spanish, French and German an advantage.

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Our ideal Business Development Representative Team Leader is first and foremost an effective communicator. As Team Leader, you will be responsible for generating discovery calls, demos, and strong pipeline and is designed to grow in a sales management role. You will be the most senior team member of the Outbound BDR team, which means greater responsibility like coaching less experienced reps, tracking key metrics of the team, leading team meetings, and helping to create and develop new outbound strategies.

Reports to : Director of Sales EMEA
 

You will get :

• The opportunity to build out Docebo’s Business Development Strategy in the EMEA marketplace
• To work with a high growth, global SaaS company and an industry leader in eLearning
• A clear career progression path to more responsibility once desired results are achieved
• Professional development through working with a proven management team with 20+ years experience
• To be a part of a disruptive and innovative player in the market
• To work with proven A-Players from across the globe
• To immerse yourself in a great, collaborative, global culture at Docebo

You will :

• Learn and maintain an in-depth knowledge of Docebo products, industry trends and competition
• Send personal, strategic, value-add emails and social messages (no copying and pasting)
• Identify and leverage compelling new business entry ways for very targeted outreach programs
• Embrace   using all mediums (Phone, Social and Email) to have value add conversations with prospects and coach others in doing so well
• Schedule discovery calls with potential prospects via predetermined criteria
• Qualify and schedule meetings for the Account Executive Team
• Generate new qualified opportunities
• Work closely with Account Executives to move prospects through pipeline and closing
• Achieve a monthly quotas of demos, meetings and qualified opportunities generated
• Master objection handling
• Develop a career path for new Business Development Representatives

You have:

• BS in Marketing, Business, or Communications or equivalent experience
• At least 2 Years in SDR and / or AE roles in the SaaS industry (in a startup is a plus)
• Clear writer and a creative thinker - the more you love to read and write the better
• Great self awareness of speaking, versus rambling
• Verifiable track record of success and goal attainment in a sales oriented role
• A deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter)
• A self-starter mentality, genuine curiosity and thrive with high levels of autonomy
• Understanding of complex technologies and can learn new ones quickly
• Italian and one other European language (French, English, Spanish preferable)

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As Outbound Sales Intern with Docebo you will work closely with the sales and marketing teams to drive interest in Docebo’s product and events. Docebo is a fast paced SaaS software company so it’s essential that you are passionate, hungry to learn and a natural at jumping on the phone and talking to prospects. You are a master of technology and apply fresh, modern sales development approaches to set up sales meetings and demo appointments at international conferences and events, and drive attendance at Docebo-hosted events and roadshows.

Reports to : Outbound Sales Development leader

You will learn how to:

• Send personal, strategic, value-add emails and social messages (no copying and pasting)
• Cold-call a list of prospects and persuading them to attend Docebo-hosted events, and secure meetings and appointments at international conferences and events
• Quickly research and strategize an approach to create interest and engage
• Profile potential prospects via predetermined criteria
• Secure and schedule meetings and demos adopting all tools available to you
• Record and track all activities in our CRM
• Work closely with Event Manager to communicate event components and highlights
• Achieve or exceed monthly quotas of demos, meetings and event attendees
• Learn and maintain in-depth knowledge of Docebo products, industry trends and competition
• Successfully manage and overcome prospect objections
• Provide closed-loop feedback to ensure continuous process optimization

You have:

• Four-year college degree (preferably in Marketing, Business, or Communications)
• Clear writer and a creative thinker - the more you love to read and write the better
• Confident speaker and excellent listener
• Interest in and knowledge of Social Networks (especially LinkedIn, Facebook and Twitter)
• Ability to engage and empathize over the phone
• Run through a brick wall level of drive, passion, and desire for results
• Superior communications skills and an excellent grasp of the English language
• Previous sales experience a plus

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Docebo is a global company made up of professionals who truly care for their customer’s success. We are innovating the way training is managed online, and will continue to build and deliver outstanding products for our customers in the years to come. As we grow, and our customer base grows, we need to increase the number of our ‘Customer champions’.

If we had to rename this role using a non-industry standard term we would call it “Customer-First Champion”. Our ideal Customer Success Specialist makes our customers fall in love with our company and product, and never want to leave. This role allows you to become a champion at proactively helping, enabling, empathizing with, and advocating customers.

Reports to: Customer Success Team Leader

You will:

• Be the primary contact and advocate for Enterprise based customers;
• Become an expert in Learning Management System adoption, including its challenges and processes;
• You will be a friendly professional advisor and know when to suggest best practices, how to defuse tensions, and always address issues as your ultimate goal;
• Maintain a revenue base by managing account retention and renewal rates;
• Generate upsell from new product feature adoption and through upgrades;
• Advocate extended usage, by explaining the value of new modules and services to existing customers;
• Work as part of the team to develop strategies for scale, growth and increased quality of service.

You have:

• BA/BS or equivalent experience;
• Prior experience in an account management or sales related role, preferably in a startup or fast growth SaaS organization;
• Experience in helpdesk or similar past roles are a plus;
• Experience working with B2B accounts;
• A track record of consistently meeting, and exceeding, revenue goals in previous roles;
• Clear and articulate communication skills, you know how to empathize via phone and in person;
• Natural organizational skills allow you to handle pressure and volume with a positive attitude;
• A natural inclination towards problem solving;
• Knowledge of the HR technologies market is a plus.

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Impress us with a great application!

At Docebo, we’re always looking for bright individuals to contribute to our culture of innovation and the work-hard, play-hard attitude that keeps us at the top of our game. We’ve got a variety of openings at each of our international offices, but we understand that, sometimes, a person’s talent can’t be summed up in a job description. Often, there’s more than what meets the eye.

If you feel like you don’t “fit” into one of our open positions, don’t worry! We still want to hear from you. Send us your resume and show us how you stand out from the pack. Our team carefully reviews each candidate to make sure successful candidates get the best placement for their unique skil

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As an expert in the field of strategic content marketing, your passion and excitement for driving engagement, generating demand and building awareness for a brand are unparalleled! You are incredibly deadline driven and have a successful track record of aligning content initiatives with lead generation targets  and supporting those who report to you in attaining exemplary results.  

Reports to: Chief Marketing Officer

Main tasks and responsibilities:

• Develop and manage execution of a well-informed content strategy aligned with product development and customer needs
• Ensure a balance of content is created that is mapped to our customer’s buyer journey, emphasizing the value of an LMS and what makes Docebo the LMS of choice for a learner-centric experience
• Ensure that distribution of content is maximized across all channels to achieve aggressive lead generation targets
• Incorporate and experiment with a variety of different formats within the content strategy, including webinars, whitepapers, videos, blogs, photos, infographics and others
• Ensure all content, from messaging to images, is on brand in terms of style, quality and tone of voice, while also optimized for search and user experience  to drive engagement and interest  
• Aggressively monitor and maximize content SEO rankings,adjusting the content strategy as keyword research dictates and conducting periodic competitive audits
• Actively participate in brainstorming sessions to identify new and innovative ways to better serve the eLearning market  
• Implement a metrics-based approach to growing content into an ROI-positive channel, ensuring all content has clear KPIs and achieves anticipated results
• Work closely with members of the Demand Generation and Product Marketing teams to  ensure all deadlines are adhered to
• Collaborate across departments  on shared projects and integrate content activities within traditional marketing campaigns, communicating the value of content and its many use cases
• Adhere to budgets for lines of responsibility and report on any variances
• Manage a small team of content developers

Requirements:

• At least 5 years experience in B2B content marketing ideally with experience in Learning Management Systems or elearning
• Proven track record of building and managing high performance teams
• Proven proficiency in managing complex projects
• Excellent speaker, presenter and communicator
• Enjoy collaborating and working with teams across the organization
• Ability to work and communicate effectively in a international and diverse environment

Docebo welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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As a Partner Marketing Manager with Docebo you will work within a vibrant and growing international eLearning community. You will be responsible for developing and executing on marketing initiatives with various types of partners to educate prospects on our joint value propositions and help drive revenue and demand for our channel organization. We are looking for someone who will thrive in a fast-paced, highly collaborative environment and will bring exceptional relationship-building skills.

Reports to: CMO

You will:

• Lead the development and execution of global marketing plans with various partner types, including resellers, VARs, technology partners and ISVs.
• Nurture partner relationships to capitalize on exciting opportunities and work with internal and external resources to plan, execute and measure the success of partner marketing campaigns.
• Communicate campaign details to internal stakeholders and guarantee alignment with our sales teams to maintain a cohesive messaging strategy.
• Develop sales and marketing collateral to empower channel partners and also highlight the benefits of using Docebo with our integration partners.
• Collaborate with channel sales and event management to organize and execute strategic events with partners.
• Work closely with channel partners to drive new leads, MQLS and ultimately revenue.
• Create a long-term strategy for Docebo’s partnership marketing program, defining and reporting on quarterly targets and objectives.
• Have or develop a strong knowledge of the SaaS and elearning industry and be able to execute relevant marketing efforts with agility.
• Use the company’s enterprise resource planning (ERP) and customer relationship management (CRM) and marketing automation tools to understand and improve marketing results.
• Work well on a team, contributing to a fun, harmonious work environment where people learn from one another and continuously improve processes on behalf of our clients.
• Requirements:
• Knowledge of the high-tech sector and the ability to absorb constantly evolving information on a daily basis.
• Expertise in executing multichannel campaigns including proficiency in content marketing, email marketing, and other forms of online and face-to-face demand generation programs.
• Enjoy collaborating and working with internal and external teams.
• Strong project management skills and attention to detail.
• Ability to work autonomously and under pressure on multiple tasks simultaneously in a fast-paced environment.
• Experience with Wordpress and project management tools such as Asana.
• Experience with HubSpot is a valuable asset.
• Working knowledge of SEO and inbound marketing best practices.
• Excellent verbal and written communication skills in English; bilingual or multilingual candidates are strongly preferred with proficiency in Spanish, French, German, and/or Italian.
• The ability to work and communicate effectively within an international and diverse environment.
• Bachelor’s degree, preferably in Marketing or related field and 3-5 years of relevant experience.

​Docebo ​welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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You should know that :

Docebo focuses on developing the individual both professionally by establishing career progression paths and making sure their personal needs are met with full benefits, company sponsored events, and a strong focus on improving the company culture.
Our ideal Account Executive is driven, curious, intelligent, and brings a solid prior experience in sales in similar quota-carrying roles.
 

Reports to: Director of Sales North America

You will:

• Drive revenue generation for Docebo through qualifying and closing new businesses
• Understand lead qualification and work with sales development reps to refine processes and accuracy through data driven decisions
• Be able to execute in short-term sprints while maintaining a vision for long-term sustained success
• Communicate effectively and efficiently via phone, webinar, email and in-person meetings
• Be prepared to share knowledge and communicate with teams around the globe
• Work closely with Marketing to provide essential feedback on lead generation quality
• Develop strong relationships with key clients that will generate revenue as new features go-to-market
• Identify prospect needs, understand business drivers behind requests, and explain the Docebo value proposition
• Maintain and possibly exceed an agreed expected volume of revenue per year.
• Manage all aspects of leads management within the Docebo CRM and to keep it organized and updated timely.

You have:

• Previous 2 years experience in the Software as a Service  industry with a role related to pre-sales, inside sales, or similar.
• Ability to be recognized as a true team player internally in the company, and trusted business advisor externally.
• You have strong written and verbal communication skills when dealing with different stakeholders, from line managers to C levels.
• Proven track record of growing a customer base and consistently exceeding revenue targets and company goals.
• Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs.
• Have a competitive edge and thrive in a fast-paced team environment.
• Strong use of insights and data-driven decision making to inform the sales process.
• Ability to perform advanced internet research leveraging value added databases on your own.
• Ability problem solve, adapt, and grow quickly as we build the sales organization.
• Extremely proactive and upbeat with strong organizational skills
• A deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter).
• Bachelor’s degree or higher level of education.
• Ability to do light travel.

Docebo welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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Impress us with a great application!

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