CAREERS
Toronto – Athens, GA – Milano – Dubai – London
Joining the Docebo family means:
Working in a truly multicultural environment
Having the opportunity to travel across the USA, Europe and Asia – where our international offices are located
Working in a fast growing company with a lot of interesting opportunities and things to do
...and most of all have a lot of fun doing so!
Explore open positions at Docebo
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo is a cloud e-learning solutions provider that is revolutionizing the online training market with its Software as a Service (SaaS) Learning Management System (LMS). Docebo's LMS is the industry's most comprehensive solution for training management, chosen by some of the world's most respected companies to achieve operational efficiency. Designed as a true software as a service, cloud-based platform, Docebo is not just an e-learning tool but is specially designed to be delivered in SaaS as an ecosystem of features and modules that can be adapted to any requirement. Culture is incredibly important at Docebo. Docebo encourages the team to work effectively together, but also have fun together!
The Account Manager will work to grow revenue from our existing clients while working closely with our Strategic Account Manager and Customer Success teams. You will learn to be a product expert and use this expertise to increase the presence of our platform within your targeted accounts.
The ideal candidate will have a background in working within the SaaS space and has a proven track record of working effectively with cross-functional teams while exceeding their personal and professional goals. This is a new position for Docebo so, if you are looking for an opportunity to be a trailblazer for our company while smashing your goals, this is the position for you!
Location: Downtown Athens, GA (Not a remote position)
Reports to: Director of Sales North America
You Will:
- Understand and be able to present our products inside out to different external stakeholders
- Take part in the creation and drive execution of a structured strategic account program designed to educate customers about the Docebo solutions and increase the number of deployments of Docebo products
- Capitalize and build on existing relationships, and collaborate with internal stakeholders to develop new opportunities including extensions to the existing arrangement
- Effectively executes account plans and opportunity plans to maximize revenue in the designated regions
- Establish and grow relationships with key decision-makers, and influencers within customer base
- Understand and communicate the business value and ROI of products and solutions
- Engage customer base in dialogues related to infrastructure growth, including their planned and potential needs
- Leverage the company CRM and other tools to track the success of each program and be diligent in tracking opportunities in such systems
- Successfully leverage the resources within the team; take leadership to determine the strategy and methods to ensure success across the entire assigned market segment
- Work with existing Enterprise customers and learn about their strategic priorities and initiatives.
- Execute on the account plans to deliver maximum revenue potential.
- Coordinate with internal partners in Customer Success, Product and Engineering to help drive adoption, success, and growth.
- Evangelize Docebo’s vision through high quality product demonstrations, and account specific initiatives.
- Forecast sales activity and revenue achievement in salesforce.com, while creating and maintaining satisfied customers.
You Have:
- Bachelor’s degree in engineering, computer science, business, marketing or equivalent work experience, MBA a plus
- You are extremely process driven by your sales methodology
- 3 years experience in sales role in an SDR or AE position at a SaaS company
- Experience in account management is a plus SaaS environment
- Strategic and analytical thinker, able to blend technology vision and business strategy to deepen client relationships, ability to align technology with business objectives
- Strong ability to quickly understand technical concepts and explain them to audiences of varying technical expertise
- Ability to build relationships and influence cross functionally
- Excellent verbal, written, and presentation skills
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Customer Success Manager
Docebo is a global company made up of professionals who truly care about their customer’s success. We are innovating the way training is managed online and will continue to build and deliver outstanding products to our customers in the years to come. As we grow, and our customer base grows, we need to increase the number of our ‘Customer champions’.
If we had to rename this role using a non-industry standard term we would call it “Customer-First Champion”. Our ideal Customer Success Manager makes our customers fall in love with our company and product and never want to leave. This role allows you to become a champion at proactively helping, enabling, empathizing with, and advocating customers.
Reports to: Customer Success Team Leader
You will:
- Identify success criteria and ensure that internal activities are aligned toward helping each customer achieve their goals.
- Document in detail all customer interactions in our Customer Success Management tool.
- Work closely with the implementation and support teams to ensure that each customer has a world-class experience.
- Monitor the health of each managed account on an ongoing basis and execute success plans, case studies, and referrals as necessary.
- Conduct regular business reviews of each managed customers.
- Be the primary contact and advocate for Enterprise level customers;
- Become an expert in Learning Management System adoption, including its challenges and processes;
- You will be a friendly professional trusted advisor and know when to suggest best practices, how to defuse tensions, and always address issues as your ultimate goal;
- Maintain a revenue base by managing account retention and renewal rates;
- Advocate extended usage by explaining the value of new modules and services to existing customers;
- Identify opportunities for upselling and expansion among your portfolio of managed customers.
- Work as part of the team to develop strategies for scaling, growing, and increasing the quality of service.
You have:
- BA/BS or equivalent experience;
- Prior experience in an account management, consultancy, or training role, preferably in a startup or fast growth SaaS organization;
- Experience working with B2B accounts;
- A track record of consistently meeting, and exceeding, revenue goals in previous roles;
- Clear and articulate communication skills; you know how to empathize via phone and in-person;
- Natural organizational skills that allow you to handle pressure and volume with a positive attitude;
- A natural inclination towards problem-solving;
- Knowledge of the HR technologies a plus
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
The ideal candidate will join the Accounting team at Docebo and she/he will support the Senior VP of Finance for finalizing and reporting the monthly NA management accounts. In particular, the Financial Accountant will provide financial, clerical, and data analysis, managing the entire North America accounting process flow to ensure efficiency and accuracy in Docebo accounts while meeting tight deadlines for Docebo statutory accounts and audits.
Reports to: Senior VP of Finance and functionally to the Financial Controller
Location: Athens, GA (not a remote position)
You will:
- Manage and maintain G/L by department; source preparation for management accounts;
- Manage Billing and receivable/credit collection (Accounts Receivable) by coordinating with local Office Management team;
- Handle supplier and expense payments (Accounts Payable) in collaboration and supported by local Office Management team;
- Process journals/transactions bookkeeping, revenue recognition, and deferred revenue calculation through our internal BI tool;
- Process employee expense reports;
- Manage Inter-company transactions and reconciliation, coordinating with the Financial Controller;
- Maintain fixed assets schedules, depreciation and amortization.
- Be in charge of reconciliation of BS accounts including banks, accruals, and prepayments;
- Perform monthly, quarterly, and year-end closings;
- Monitor and produce Cash Flow analysis/forecast, working capital management;
- Ensure adherence to, maintaining respect and control of the internal policies and procedures;
- Prepare company financials, perform monthly and ad-hoc financial analysis support, and coordinate with the Financial Controller;
- Budget work preparation activities in conjunction with Financial Controller and SVP of Finance;
- Liaise with and support Account leads and operations on sales and cost queries, production of Sales commissions and bonus;
- Support special projects, while being proactive in bringing continuous innovation to the current financial processes/procedures;
- Deal with local authority reporting and tax deadlines while coordinating these activities with the external accounting firm and SVP of Finance/Financial Controller;
- Prepare and coordinate audit schedules with external auditors for mid-year and year-end audit.
You have:
- Ideally, you would have a minimum of 2-5 years experience in finance preferably in an international environment;
- Bachelor's degree (ideally in an accounting or finance-related field) or equivalent experience;
- Friendly, hard-working individual with excellent communication skills and ability to build effective relationships with everyone in the organization.
- Experience of accounting software is required, with knowledge of QuickBooks preferred
- Strong skills in Microsoft Office including Excel
- Strong organizational skills to manage a range of regular and ad-hoc tasks and ability to meet monthly deadlines
- This is a role in a fast-paced environment, so you will be organized, efficient, self-motivated and capable of managing your own time effectively, having great attention to detail, being good at managing upwards and have a practical, common sense approach to getting things done;
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo is one of the World's fastest growing SaaS companies in the Learning Technology space, with its main North American hub in Athens, GA. Although Docebo calls Athens home stateside, it has an international presence with offices in Milan, Toronto, London, and Dubai. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe, creating a workplace and opportunities unlike any other.
Docebo transforms customers’ training experience, empowering everyone from employees to partners to clients by combining formal and informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together, but also have fun together. Docebo focuses on developing the individual both professionally by establishing career progression paths and making sure their personal needs are met with full benefits, company sponsored events, and a strong focus on improving the company culture.
Our ideal Inbound Sales Representative is a fantastic listener, critical thinker, team player, and very driven. This role is responsible for generating opportunities for Account Executives from leads generated by the Docebo Marketing team. Reps must be able to quickly and efficiently sort through a large volume of companies that have contacted Docebo directly, started trials, or downloaded papers and determine which companies fit the Docebo Ideal Customer Profile and reach out to schedule meetings with AE’s.
Reports to: Inbound Business Development Manager
Location: Athens, GA (Not a remote position)
You will:
- Identify and qualify prospects via skype, phone, gotomeeting and update the internal company CRM.
- Be able to deliver outstanding presentations and demos of the Docebo products and services over the phone or alternative tools, such as Skype or GoToMeeting as needed.
- Generate new accounts and close sales opportunities using your presentation and negotiation skills.
- Continuously build your pipeline of business opportunities, providing weekly updates.
- Maintain such pipeline of qualified prospects sufficient to meet monthly objectives.
You have:
- Strong written and verbal communication skills
- Ability to work in a fast paced environment and ability to multitask
- Desire to learn new concepts and work on new projects
- Strong working knowledge of Google Suite platforms
- Ability to perform advanced internet research
- Ability to work and travel with no restrictions within and outside the United States
- Familiarity with CRMs and similar tools is a plus
- Previous work experience in a software or tech start-up (a plus)
- You enjoy giving value to customers based on your knowledge and experience
- You enjoy attaining results as part of a unit and via team play and not a solo player mentality
- You enjoy learning a new product with ambitions of eventually performing demos for prospective clients
- You enjoy managing multiple tasks in parallel and wearing multiple hats as required in a start-up culture
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Regularly ranked among the world’s top 10 SaaS elearning platforms, Docebo is regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together, but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you.
Our ideal Sales Development Representative is a sales 3.0 person, who leverages today’s technologies and applies fresh, modern sales development approaches to generating new appointments, new demos, new contracts. You are passionate about smashing your goals and work to continuously improve your craft.
Reports to: Manager, Outbound Business Development
Location: Athens, GA (not a remote position)
You will:
- Master the art of sending personal, strategic, value-add emails and social messages (no copying and pasting)
- Be able to identify and leverage compelling new business entry ways for very targeted outreach (events, conferences, awards, publishing)
- Quickly research and strategize an approach to create interest and engage
- Profile potential prospects via predetermined criteria
- Secure and schedule meetings and demos adopting all tools available to you
- Generate new business opportunities to fuel the Docebo Enterprise Pipeline
- Record all activities in our CRM
- Work closely with Account Executives to move prospects through pipeline and closing
- Achieve or exceed monthly quotas of demos, meetings and qualified opportunities generated
- Learn and maintain in-depth knowledge of Docebo products, industry trends and competition.
- Successfully manage and overcome prospect objections
- Provide closed-loop feedback to ensure continuous process optimization
You have:
- Four-year college degree (preferably in Marketing, Business, or Communications)
- Clear writer and a creative thinker - the more you love to read and write the better
- Great self-awareness of speaking in a polished manner
- Good listening attitude
- Verifiable track record of success and goal attainment in a sales oriented role
- A deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter)
- Ability to engage and empathize over the phone
- Run through a brick wall level of drive, passion, and desire for results
- 1+ year in a fast growing startup environment is a plus
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” group outings, and Friday Happy Hours, Docebo encourages the team to not only work well together but also have fun together.
The Implementation Specialist sits on the Global Customer Success team and is responsible for managing the Onboarding Phase for multiple Enterprise customers.
Implementation Specialists leverage skills in Project Management and Business Analysis, to ensure that Enterprise customers are quickly and successfully onboarded to the Docebo platform. You will work closely with Help Desk Specialists and Customer Success Managers to ensure Docebo customers receive amazing support in every phase of their journey with Docebo.
Docebo is a high-energy work environment so you need to be able to keep up with the fast pace and the demanding work, and have no problem with multi-tasking.
Reports to: Global Head of Implementation
Location: Athens, GA (Not a remote position)
You will:
- Deal with customers from different countries, managing multiple projects concurrently;
- Work with customers to identify and document Success Criteria that will be tracked over the duration of the Onboarding.
- Develop/monitor overall implementation schedule (including all functional, customization and integration/technical projects) to meet client objectives;
- Document Onboarding project activities to ensure alignment and continuity across the Customer Success departments.
- Facilitate the development of functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation;
- Prevent, identify, quantify, and communicate risks internally and externally;
- Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets;
You have:
- English Fluency (both written and spoken)
- A strong desire to become a Docebo product expert.
- Experience in an IT Project Manager role or in IT service implementation and delivery;
- Experience working with clients in the ‘Large Accounts, Enterprise’ space;
- Working knowledge of project management principles;
- Great understanding of consulting processes and software implementation;
- Solid Knowledge in the areas of application programming and system design;
- A natural inclination to resolve customer problems and help them be highly successful.
- Experience working with support, QA, and product teams to resolve customer issues.
- BA/BS or equivalent experience;
Essential Requirements
- Experience in E-Learning / Learning Management industry is preferred;
- General knowledge of programming languages and specific experience with REST Webservices.
- Flexibility to travel if required
Desirable Requirements
- Bilingual in English and Spanish (NA Office Only)
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” group outings, and Friday Happy Hours, Docebo encourages the team to not only work well together but also have fun together.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you.
This position is about supporting our customers on a first level help desk and making sure their problems regarding the daily usage of the SaaS Docebo software is properly and promptly taken care of while transferring key product knowledge to them.
Reports to: Learning and Support Team Leader
Location: Athens, GA (not a remote position)
You will :
- Possess a high level of empathy in addressing customer concerns.
- View each and every customer issue as your own issue and take responsibility for owning full resolution.
- Deal with customers from different countries every day;
- Provide technical, software support for Docebo’s software via ticketing system, webinar sessions, email and phone;
- Be able to troubleshoot and quickly assess severity and impact of customer issues;
- Articulate necessary technical and non-technical information to customers in a simple, clear and concise manner;
- Help clients by caring about their success and work with the entire Success team through the customers' journey;
- Proactively provide updates to customers on open tickets/cases based on SLAs because you care about them, not because you have to go through a checklist;
- Perform initial troubleshooting work using all available resources including training, documentation, knowledge base, troubleshooting guides, forums, configuration and log files;
- Continually generate and provide feedback on Docebo’s knowledge base;
- Deliver online training to the customers about the LMS’s functionalities;
- Work with a talented and multicultural team.
You have:
- Superior communication skills to enable you to share information and resources with both clients and cross-functional teams
- A strong desire to become a Docebo product expert.
- BA/BS or equivalent experience;
- A passion for modern technologies/internet related technologies;
- A natural inclination towards problem-solving;
- Experience in Helpdesk or Training capacity or similar past roles are a plus;
- Knowledge of the HR technologies & E-Learning markets is a plus;
- General knowledge of programming languages;
Strongly Preferred:
- Experience in E-Learning / Learning Management industry;
- Experience with E-Learning authoring tools.
- Knowledge of IT networking basics.
- Specific experience with REST Webservices. PHP, Javascript, HTML, CSS, MySQL, Amazon AWS, Enterprise Level Application, Resque;
- Flexibility to travel if required.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Impress us with a great application!
At Docebo, we’re always looking for bright individuals to contribute to our culture of innovation and the work-hard, play-hard attitude that keeps us at the top of our game. We’ve got a variety of openings at each of our international offices, but we understand that, sometimes, a person’s talent can’t be summed up in a job description. Often, there’s more than what meets the eye.
If you feel like you don’t “fit” into one of our open positions, don’t worry! We still want to hear from you. Send us your resume and show us how you stand out from the pack. Our team carefully reviews each candidate to make sure successful candidates get the best placement for their unique skill set.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Impress us with a great application!
At Docebo, we’re always looking for bright individuals to contribute to our culture of innovation and the work-hard, play-hard attitude that keeps us at the top of our game. We’ve got a variety of openings at each of our international offices, but we understand that, sometimes, a person’s talent can’t be summed up in a job description. Often, there’s more than what meets the eye.
If you feel like you don’t “fit” into one of our open positions, don’t worry! We still want to hear from you. Send us your resume and show us how you stand out from the pack. Our team carefully reviews each candidate to make sure successful candidates get the best placement for their unique skill set.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
An Artificial Intelligence QA Specialist is expected to produce Artificial Intelligence audits and manage review process. This also includes to make sure that product complaints are managed and corrective actions are taken appropriately.
Reports to: Head of Quality Assurance
Location: Biassono, Italy - Docebo SpA
You will:
- investigate and manage Artificial Intelligence product bugs, with assessment and follow-up together with the AI product owner to improve their performance;
- support the product audit management process;
- ensure that the Artificial Intelligence product is appropriately released;
- implement corrective and preventive quality actions;
- maintain a close working collaboration with product owners and team leaders
- meet challenging deadlines;
- ensure that the monitoring system for customers and complaints is kept up to date
You have:
- Master degree in Artificial Intelligence, Computer Science, Software Engineering or similar university degree
- Strong AI / machine learning foundation
- Knowledge of machine learning as well as deep learning algorithms and techniques
- Hands-on experience with principal deep learning tool sets, such as Tensorflow, o PyTorch, or equivalent
- Strong analytical skills
- Ability to assemble test data sets, evaluate the performance and quality of a variety of
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people.
Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As a Backend developer, the candidate will be highly dedicated to evolving the Docebo LMS Product.
Job tasks:
- Development of the main Docebo LMS products in a service-oriented environment, using PHP7 and NodeJs + MySQL as the main code base.
- Ability to meet challenging deadlines.
- Follow project development and manage practical activities and tasks related to the project's implementation.
- You will work in an Agile, Scrum international team with other backend and frontend development.
- You will report to the Team Leader
Job Requirements:
- Demonstrated strong knowledge of PHP 5.6+, Node JS and MySQL. A portfolio attached to the curricula, codeplex or github link.
- 5 years experience in a similar development position.
- Experience in enterprise-level projects.
- Ability to solve issues with clear methods while knowing when to take intuitive leaps.
- Ability to guide technical discussions with both technical and non-technical audiences.
- Interest in new technologies: Docker, AWS, Enterprise Level Application, Services, and more.
- Strong attention to detail and astute diagnostic skills.
- Ability to look at your development within a product use case and measure quality upon it.
- Ability to properly document your code in English and make it reusable to others teams.
Preferred:
- General knowledge of HTML5, SASS, Angular 2+, Redux.
- Experience in a Cloud or SaaS development environment.
- Bachelor's degree in Computer Science
- Previous as a programmer analyst.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Docebo is a global company made up of professionals who truly care about their customer’s success. We are innovating the way training is managed online and will continue to build and deliver outstanding products to our customers in the years to come. As we grow, and our customer base grows, we need to increase the number of our ‘Customer champions’.
If we had to rename this role using a non-industry standard term we would call it “Customer-First Champion”. Our ideal Customer Success Manager makes our customers fall in love with our company and product, and never want to leave. This role allows you to become a champion at proactively helping, enabling, empathizing with, and advocating customers.
Reports to: Customer Success Team Leader
You will:
- Identify success criteria and ensure that internal activities are aligned toward helping each customer achieve their goals.
- Document in detail all customer interactions in our Customer Success Management tool.
- Work closely with the implementation and support teams to ensure that each customer has a world-class experience.
- Monitor the health of each managed account on an ongoing basis and execute success plans, case studies, and referrals as necessary.
- Conduct regular business reviews of each managed customers.
- Be the primary contact and advocate for Enterprise level customers;
- Become an expert in Learning Management System adoption, including its challenges and processes;
- You will be a friendly professional trusted advisor and know when to suggest best practices, how to defuse tensions, and always address issues as your ultimate goal;
- Maintain a revenue base by managing account retention and renewal rates;
- Advocate extended usage, by explaining the value of new modules and services to existing customers;
- Identify opportunities for upselling and expansion among your portfolio of managed customers.
- Work as part of the team to develop strategies for scale, growth and increased quality of service.
You have:
- BA/BS or equivalent experience;
- Prior experience in an account management, consultancy, or training role, preferably in a startup or fast growth SaaS organization;
- Experience working with B2B accounts;
- A track record of consistently meeting, and exceeding, revenue goals in previous roles;
- Clear and articulate communication skills, you know how to empathize via phone and in person;
- Natural organizational skills allow you to handle pressure and volume with a positive attitude;
- A natural inclination towards problem-solving;
- Fluent in English and German or French.
Plus:
- Knowledge of the HR technologies
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
The Account Manager will work to grow revenue from our existing clients while working closely with our Strategic Account Manager and Customer Success teams. You will learn to be a product expert and use this expertise to increase the presence of our platform within your targeted accounts.
The ideal candidate will have a background in working within the SaaS space and has a proven track record of working effectively with cross-functional teams while exceeding their personal and professional goals. This is a new position for Docebo so, if you are looking for an opportunity to be a trailblazer for our company while smashing your goals, this is the position for you!
Location: Biassono
Reports to: Director of Sales EMEA
You Will:
- Understand and be able to present our products inside out to different external stakeholders
- Take part in the creation and drive execution of a structured strategic account program designed to educate customers about the Docebo solutions and increase the number of deployments of Docebo products
- Capitalize and build on existing relationships, and collaborate with internal stakeholders to develop new opportunities including extensions to the existing arrangement
- Effectively executes account plans and opportunity plans to maximize revenue in the designated regions
- Establish and grow relationships with key decision-makers, and influencers within customer base
- Understand and communicate the business value and ROI of products and solutions
- Engage customer base in dialogues related to infrastructure growth, including their planned and potential needs
- Leverage the company CRM and other tools to track the success of each program and be diligent in tracking opportunities in such systems
- Successfully leverage the resources within the team; take leadership to determine the strategy and methods to ensure success across the entire assigned market segment
- Work with existing Enterprise customers and learn about their strategic priorities and initiatives.
- Execute on the account plans to deliver maximum revenue potential.
- Coordinate with internal partners in Customer Success, Product and Engineering to help drive adoption, success and growth.
- Evangelize Docebo’s vision through high quality product demonstrations, and account specific initiatives.
- Forecast sales activity and revenue achievement in salesforce.com, while creating and maintaining satisfied customers.
You Have:
- Bachelor’s degree in engineering, computer science, business, marketing or equivalent work experience
- You are extremely process driven in your sales methodology
- 3 years experience in sales role in a SDR or AE position at a SaaS company
- Experience in account management is a plus SaaS environment
- Strategic and analytical thinker, able to blend technology vision and business strategy to deepen client relationships, ability to align technology with business objectives
- Strong ability to quickly understand technical concepts and explain them to audiences of varying technical expertise
- Ability to build relationships and influence cross functionally
- Excellent verbal, written, and presentation skills
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people.
Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As an LMS Frontend Developer, the candidate will be highly dedicated to evolve the Docebo LMS Product.
Job tasks:
- Develop the main Docebo LMS products in a service-oriented environment, Angular 5, HTML5, SASS as a main code base using REST APIs to retrieve data from the backend.
- Ability to meet challenging deadlines.
- Follow project development and manage practical activities and tasks related to the project's implementation.
- Help the developers in the team growth their abilities in their positions
- Be a part of an Agile, Scrum international team with other backend and frontend development.
- Report to the Team Leader
Job Requirements:
- Demonstrated strong knowledge of HTML5, SASS, Angular 2+ (or equivalent frontend framework), Redux. A portfolio attached to the curricula, codeplex, github link or a website link.
- 5 years experience in a similar development position.
- Ability to build applications frontends following the guidelines of the UI Kit/mockups coming from the Design Team
- Experience in enterprise-level projects.
- Ability to solve issues with clear methods while knowing when to take intuitive leaps.
- Ability to guide technical discussions with both technical and non-technical audiences.
- Interest in new technologies: Docker, AWS, Enterprise Level Application, Services, and more.
- Strong attention to detail and astute diagnostic skills.
- Ability to look at your development within a product use case and measure quality upon it.
- Ability to properly document your code in English and make it reusable to others teams.
Preferred:
- Experience in a Cloud or SaaS development environment.
- Bachelor's degree in Computer Science
- Previous as a programmer analyst.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
The Implementation Specialist sits on the Global Customer Success team and is responsible for managing the Onboarding Phase for multiple Enterprise customers.
Implementation Specialists leverage skills in Project Management, Business Analysis, to ensure that Enterprise customers are quickly and successfully onboarded to the Docebo platform. You will work closely with Help Desk Specialists and Customer Success Managers to ensure Docebo customers receive amazing support in every phase of their journey with Docebo.
Docebo is a high-energy work environment so you need to be able to keep up with the fast pace and the demanding work, and have no problem with multi-tasking. If these three things scare you, it’s not going to work out.
Reports to: Local IS Team Leader
You will:
- Deal with customers from different countries, managing multiple projects concurrently;
- Work with customers to identify and document Success Criteria that will be tracked over the duration of the Onboarding.
- Develop/monitor overall implementation schedule (including all functional, customization and integration/technical projects) to meet client objectives;
- Document Onboarding project activities to ensure alignment and continuity across the Customer Success departments.
- Facilitate the development of functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation;
- Prevent, identify, quantify, and communicate risks internally and externally;
- Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets;
You have:
- English Fluency (both written and spoken)
- A strong desire to become a Docebo product expert.
- Experience in an IT Project Manager role or in IT service implementation and delivery;
- Experience working with clients in the ‘Large Accounts, Enterprise’ space;
- Working knowledge of project management principles;
- Great understanding of consulting processes and software implementation;
- Solid Knowledge in the areas of application programming and system design;
- A natural inclination to resolve customer problems and help them be highly successful.
- Experience working with support, QA, and product teams to resolve customer issues.
- BA/BS or equivalent experience;
Strongly Preferred:
- Experience in E-Learning / Learning Management industry;
- General knowledge of programming languages and specific experience with REST Webservices.
- Flexibility to travel if required.
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
As Mobile developer, the candidate will be highly dedicated to evolve the Docebo iOS and Android mobile applications. You will work with the mobile team at Docebo to create React Native App that runs flawlessly on any mobile platform.
You will support the development of the Docebo LMS product, through the conception-to-delivery and maintenance lifecycles, using a Scrum-based development methodology.
A deep understanding and knowledge of mobile technologies is essential in executing all required duties.
Office: Biassono (MB)
Report to: Mobile Product Owner
You will:
- Develop and build the functional and technical design of the app
- Work with the UI/UX Team to constantly improve the usability of the mobile products
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
You have:
- Significant experience in Mobile native development
- Strong experience developing with Javascript (ECMAScript 6) and REST
- Strong experience in Git workflow
- An understanding of common software development patterns such as Singleton, Adapter, Proxy Patterns, Viper, MVVM
- React Native and Redux are preferential skills
Nice to have:
- Working Knowledge of Angular
- Experience with Testing and Test cases desirable
- Experience working in SCRUM team and familiarity with the Agile Methodology
- Write great code! SOLID pattern is appreciated.
- Familiarity with JSON and API calls
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Job Summary
The role is responsible for writing technical software documentation and supporting good communication and the distribution of product information within the company. Working closely with various teams the Technical Writer will be gathering information, making necessary updates to technical documents and creating new content as needed. This may include manuals and videos to keep pace with product updates. The role is also responsible for language interpretation services and a context of product support.
Essential responsibilities
- Enable the development and maintenance of product documentation for English and Italian translation
- Deliver clear and concise documentation in English & Italian
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements:
- Working with Learning & Support and Product teams to determine the needs of internal and external stakeholders
- Develop product use cases with Sales and Marketing teams
- Organizing and writing supporting documents for the Customer Success and Learning and Support teams
- Working with the Marketing team to provide foundational knowledge of updates and features
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
- Develop guides on how to write easy-to-understand user interface text, online help and developer guides
- Create tutorials to help end-users use a variety of applications
- Analyse existing and potential content, focusing on reuse and single-sourcing opportunities
- Address errors/suggesting improvements in documentation in consultation with the Product Owners and documentation edits from the Global Customer Success team
- Manage the changelog
- Maintaining the internal language repository and style guides
- Maintain product language translations from third-party translators
- Perform language checks for correct language usage with Product Designers during the mockup phase
- Manage Product language requests from clients and the Global Success Team
- Work with developers, Product Owners and Quality Assurance to add new language or modify existing language of the product
- Work independently and with others
- Produce and manage workflow for product tutorial videos
Required Technical and Professional Expertise
- 1+ years of relevant experience
- English native speaker, proficiency in Italian, Spanish language is a plus.
- Use of CMS packages such as Wordpress
- Experience writing common forms of developer documentation (conceptual guides, tutorials)
- Strong self-editing skills – ability to recognise errors in a variety of information deliverables
- Comfortable working in a fast-paced, product environment with evolving processes and systems
- Working knowledge of major aspects of software design, development, and QA and how they affect the information development process
- Strong communication and interpersonal skills
- Agile thinking and multitasking handler
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Impress us with a great application!
At Docebo, we’re always looking for bright individuals to contribute to our culture of innovation and the work-hard, play-hard attitude that keeps us at the top of our game. We’ve got a variety of openings at each of our international offices, but we understand that, sometimes, a person’s talent can’t be summed up in a job description. Often, there’s more than what meets the eye.
If you feel like you don’t “fit” into one of our open positions, don’t worry! We still want to hear from you. Send us your resume and show us how you stand out from the pack. Our team carefully reviews each candidate to make sure successful candidates get the best placement for their unique skil
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” group outings, and Friday Happy Hours, Docebo encourages the team to not only work well together but also have fun together.
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you.
We are looking for a highly motivated and high performing team player to join our Direct Sales team as an Account Executive. The ideal candidate will blend strategic thinking, sales experience, outstanding partner development skills, and an entrepreneurial mindset. In addition, an ability to effectively collaborate with multiple cross-functional stakeholders, including sales, channels, marketing, legal, operations, and partners is critical.
Docebo is a company that is seeing exponential year over year growth and this allows for amazing career growth opportunities for its employees. This newly formed position allows you to use your sales and networking skills in addition to your marketing and training skills to give you incredible exposure to Docebo’s platform and business strategy, positioning you to be an integral part of the Channels Team.
Location: Toronto, Ontario
Reports to: Director of Sales North America
You will:
- Drive revenue generation for Docebo through qualifying and closing new businesses
- Understand lead qualification and work with the Inbound and Outbound sales teams to refine processes and accuracy through data-driven decisions
- Be able to execute in short-term sprints while maintaining a vision for long-term sustained success
- Communicate effectively and efficiently via phone, webinar, email, and in-person meetings
- Be prepared to share knowledge and communicate with teams around the globe
- Work closely with Marketing to provide essential feedback on lead generation quality
- Develop strong relationships with key clients that will generate revenue as new features go-to-market
- Identify prospect needs, understand business drivers behind requests, and explain the Docebo value proposition
- Monitor and answer to any partner requests or issues
- Conduct targeted product demos via online video portals to prospective clients
- Maintain and possibly exceed an agreed expected volume of revenue per year.
- Manage all aspects of leads management within the Docebo CRM and to keep it organized and updated timely.
You have:
- Previous 2 years experience in the Software as a Service industry with a role related to pre-sales, inside sales, or similar.
- Ability to be recognized as a true team player internally in the company, and trusted business advisor externally.
- You have strong written and verbal communication skills when dealing with different stakeholders, from line managers to C-levels.
- Proven track record of growing a customer base and consistently exceeding revenue targets and company goals
- Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
- Have a competitive edge and thrive in a fast-paced team environment
- Strong use of insights and data-driven decision making to inform the sales process
- Ability to perform advanced internet research leveraging value-added databases on your own
- Ability problem solve, adapt, and grow quickly as we build the sales organization
- Extremely proactive and upbeat with strong organizational skills
- A deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter)
- Bachelor’s degree or higher level of education
- Ability to do light travel
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Regularly ranked among the world’s top 10 SaaS e-learning platforms, Docebo is regarded as one of the industry’s most comprehensive solutions for training management and has been chosen by some of the world’s most respected companies to achieve operational efficiency. With its global headquarters located in Toronto, ON,
Docebo also has an international presence with offices in Milan, Athens (Georgia), and Dubai. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe, creating a workplace and opportunities unlike any other.
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together, but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users.
Our ideal candidate has limitless energy that can match ours. You need to be able to keep up with a fast paced and demanding environment and manage several concurrent projects and tasks effectively. If these things scare you even a bit, this is not the right position for you. We are looking for someone that can take ownership and pride in what they do and know that is a part of a greater team where everyone is doing some amazing work
As a Content Specialist with Docebo you will conceive of, write, and manage the publication of B2B marketing content and assist with the conception and execution of campaigns. We are seeking an exceptional, enthusiastic writer who understands the principles of contemporary content marketing and can craft attractive, engaging content that appeals to our target audience(s).
Reports to: Content Manager
Location: Downtown Toronto, ON, Canada (not a remote position)
You will:
- Write and assist in the development and execution of inbound and outbound marketing content, including research briefs, white papers, case studies, webinars, email communications, advertisements, press releases, video scripts, and others as needed.
- Take ownership of and report on the results of your assigned campaigns.
- Assist with managing the Docebo blog.
- Understand and utilize best practices in social media, blogging, SEO support and other standard tasks.
- Have or develop a strong knowledge of the SaaS and elearning industry and be able to execute relevant marketing efforts with agility.
- Work with internal and external resources to plan and execute content publication.
- Work with the global marketing manager and SEO specialist to optimize online content.
- Contribute to international marketing campaigns to communicate messaging on behalf of our diverse customer base.
- Communicate campaign details to internal stakeholders and guarantee alignment with our sales teams to maintain a cohesive messaging strategy.
- Use the company’s enterprise resource planning (ERP) and customer relationship management (CRM) and marketing automation tools to understand and improve marketing results.
- Work well on a team, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of our clients.
You have:
- Recently published work in the tech, education, corporate or government sectors. (Resumes that do not include samples of recent work will not be considered.)
- Knowledge of the high-tech sector and the ability to absorb constantly evolving information on a daily basis.
- Value collaboration and working with teams across the organization.
- Expert in AP Style and grammar.
- Experience with Wordpress and project management tools such as Asana.
- Experience with HubSpot is a plus
- Working knowledge of SEO and inbound marketing best practices.
- A native English speaker and writer with excellent verbal and written communication skills.
- A strongly research-based working style, with the ability to digest and disseminate large amounts of complex information with ease.
- The ability to work and communicate effectively within an international and diverse environment.
- Bachelor’s degree in English, marketing or journalism and 3-5 years of related field experience.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns,” group outings, and Friday Happy Hours, Docebo encourages the team to not only work well together, but also have fun together
If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you’ve ever worked with, Docebo might just be the place for you.
As Director of Channels Sales, you will be responsible for creating and leading the strategy and growth of our relationships with a global network of external resellers and affiliate Partners, while maintaining alignment to Docebo's company vision. We are looking for somebody who has experience creating a channel program and enjoys the “building” aspects involved in developing a program from the early stages.
You will be responsible for a global team that creates productive, successful, and trusted relationships with new Partners, as well as develop and enhance our existing Partnerships. You will be responsible for the growth and profitability of the Partners’ network, as well as Docebo’s recruitment objectives to secure new Partners.
You will be responsible for a global team of Channel Account Executives who manage the Docebo network of Partners. You will be responsible for contributing to a sales enablement program for Partner training purposes, tracking the progress of the Partners’ network, and ensuring oversight of their capabilities to present, sell, and deliver Docebo’s products.
Our ideal candidate has experience as a Sales Manager managing a quota-carrying team, but also has Channel/Partnership experience. He/she has successfully led a global team and understands how to effectively motivate, coach, and develop its Partner/Channel sales team.
The ideal candidate is not looking for an individual contributor opportunity, but rather one where they are measured against the success of his or her team. We are looking for someone with industry experience who thrives off of the success of those around him/her and aligns their actions to the vision and strategy of our company and our partners.
Reports to: VP, Global Channels and Partnerships
Location: Downtown Toronto, Ontario, Canada (Not a remote position)
You will:
- Continuously review and refine the ideal partner profile (IPP) framework
- Develop effective partner recruiting criteria based on the IPP framework
- Define the KPIs and metrics and processes for the evaluation of partners, and identify the most profitable types of partners accordingly
- Manage and develop an inbound and outbound partner program – a defined strategy to evaluate incoming requests and to attract new strategic partners
- Define and manage the delivery of training programs for new partners and the ongoing training updates for existing partners
- Identify and manage co-marketing opportunities among the Partner/Channel Network by working closely with Docebo’s Marketing team
- Define, negotiate, and monitor specific performance objectives for Partners and Channel Account Executives
- Be responsible for a quarterly team-based pipeline of new business generation
- Manage Channel Account Executives (CAEs), coach them in their activities, and support the development of their pipeline
- Ensure all CAEs and Partner activities are tracked in the Company CRM, including pipeline updates to enable proper forecasting
- Provide update on results and goals in weekly meetings with the Sales Leadership - you are data driven
- Nurture and motivate the success of the Partners’ network to the achievement of their quarterly sales goals
- Create and manage incentive programs for all partners together with our Marketing team
- Negotiate and close formal agreements with high value global partners
- Manage budgeting and forecasting of Partner/Channel area of the business
- Work closely with other Docebo teams (direct sales, finance, product, marketing, services), to build integrated processes cross functionally - to ensure alignment and documentation across the company for the Channel Business
- Experience managing channel conflict
- Develop Channel “Playbook” with a focus on documented scalable processes
You have:
- A minimum of 3-5 years of sales/channel/partner management experience - managing a team of AEs
- A minimum of 3-5 years of SaaS sales experience including experience managing partnerships/channels globally
- Experience at a Software company / SaaS company / Tech company
- Proven track record of growing a Partners program for an enterprise software company/SaaS
- You have managed and closed at least 3-5 Global Partner Agreements resulting in 6 digit revenues for a company
- A hunter’s mentality, but also experience farming and managing partnerships
- Expert level at building relationships, motivating partners and leading channels
- Business or Engineering Degree is preferred
- Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions to varying customer needs, and present to Leadership
- Have a competitive edge and thrive in a fast-paced team environment
- Extremely proactive, energetic and upbeat
- Strong organizational skills and process/data-driven
- Startup hustle - Docebo moves fast and is high growth
- Languages in addition to English are a plus
- Travel approx. 30%-40% (International)
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo is a cloud e-learning solutions provider that is revolutionizing the online training market with its Software as a Service (SaaS) Learning Management System (LMS). Docebo's LMS is the industry's most comprehensive solution for training management, chosen by some of the world's most respected companies to achieve operational efficiency. Designed as a true software as a service, cloud-based platform, Docebo is not just an e-learning tool but is especially designed to be delivered in SaaS as an ecosystem of features and modules that can be adapted to any requirement. Culture is incredibly important at Docebo. Docebo encourages the team to work effectively together, but also have fun together!
We are currently looking for a Financial Accountant to join our team. The ideal candidate will join the Accounting team at Docebo and she/he will support the Senior VP of Finance for finalizing and reporting the monthly Docebo Canada management accounts. In particular, the Financial Accountant will provide financial, clerical, and data analysis, managing the entire Canadian accounting process flow to ensure efficiency and accuracy in Docebo accounts while meeting tight deadlines for Docebo statutory accounts and audits.
Reports to: Senior VP of Finance and functionally to the Financial Controller
Location: Downtown Toronto, Ontario (not a remote position)
You will:
- Manage and maintain G/L by department; source preparation for management accounts;
- Manage Billing and receivable/credit collection (Accounts Receivable) by coordinating with local Office Management team;
- Handle supplier and expense payments (Accounts Payable) in collaboration and supported by local Office Management team;
- Process journals/transactions bookkeeping, revenue recognition, and deferred revenue calculation through our internal BI tool;
- Process employee expense reports;
- Manage Inter-company transactions and reconciliation, coordinating with the Financial Controller;
- Maintain fixed assets schedules, depreciation and amortization.
- Be in charge of reconciliation of BS accounts including banks, accruals, and prepayments;
- Perform monthly, quarterly, and year-end closings;
- Monitor and produce Cash Flow analysis/forecast, working capital management;
- Ensure adherence to, maintaining respect and control of the internal policies and procedures;
- Prepare company financials, perform monthly and ad-hoc financial analysis support, and coordinate with the Financial Controller;
- Budget work preparation activities in conjunction with Financial Controller and SVP of Finance;
- Liaise with and support Account leads and operations on sales and cost queries, production of Sales commissions and bonus;
- Support special projects, while being proactive in bringing continuous innovation to the current financial processes/procedures;
- Deal with local authority reporting and tax deadlines while coordinating these activities with the external accounting firm and SVP of Finance/Financial Controller;
- Prepare and coordinate audit schedules with external auditors for mid-year and year-end audit.
You have:
- Ideally, you would have a minimum of 2-5 years experience in finance preferably in an international environment;
- Bachelor's degree (ideally in an accounting or finance-related field) or equivalent experience;
- Friendly, hard-working individual with excellent communication skills and ability to build effective relationships with everyone in the organization.
- Experience of accounting software is required, with knowledge of QuickBooks preferred
- CMA/CPA is a plus
- Strong skills in Microsoft Office including Excel
- Strong organizational skills to manage a range of regular and ad-hoc tasks and ability to meet monthly deadlines
- This is a role in a fast-paced environment, so you will be organized, efficient, self-motivated and capable of managing your own time effectively, having great attention to detail, being good at managing upwards and have a practical, common sense approach to getting things done;
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Regularly ranked among the world’s top 10 SaaS e-learning platforms, Docebo is regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. With its global headquarters located in Toronto, ON, Docebo also has an international presence with offices in Milan, Athens (Georgia), and Dubai. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe, creating a workplace and opportunities unlike any other.
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together, but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users.
Our ideal candidate has limitless energy that can match ours. You need to be able to keep up with a fast paced and demanding environment and manage several concurrent projects and tasks effectively. If these things scare you even a bit, this is not the right position for you. We are looking for someone that can take ownership and pride in what they do and know that they are a part of a greater team where everyone is doing some amazing work
The Channel Marketing Manager is responsible for developing, executing and measuring on channel marketing programs for Docebo’s Partner Channel.
The Channel Marketing Manager will work closely with the Docebo Sales Channel team to define the requirements and strategy for partner sales tools, partner communications, continuous partner acquisition and lead gen.
You will continuously deliver ROI reporting on all executed activities and business plans, help manage lead flow with partners, and provide marketing reviews on a regular basis. This person will help drive revenue and demand within our channel organization. We are looking for someone who will thrive in a fast-paced, highly collaborative environment and will bring exceptional relationship-building skills and hands-on channel marketing experience.
Reports to: VP of Global Channels and Partnerships
Location: Downtown Toronto, Ontario, CA
You will:
- Develop a comprehensive Channel Marketing Strategy
- Create a long-term strategy for Docebo’s Channel Marketing Program, defining and reporting on monthly targets and objectives.
- Work in collaboration with Sales Channel, Marketing and partners to develop and execute marketing plans to achieve Docebo’s channel goals.
- Drive Partner Acquisition
- Develop programs to help recruit and nurture new channel partners into the Docebo Channel Program.
- Develop lead generation marketing programs to help generate leads for the channel partners
- Work closely with channel partners to help drive new leads and revenue.
- In collaboration with our partner community, help create marketing programs that are customized to the needs of our partner’s localized audience/customers to ultimately drive pipeline.
- Lead the development and execution of channel marketing plans with various partner types, including resellers, VARs, technology partners and OEMs.
- Run a variety of marketing programs including webinars, email, or events to drive demand.
- Collaborate with channel sales and event management to organize and execute strategic events with partners.
- Manage channel marketing budget and market development fund (MDF)
- Manage the channel budget to ensure that spend is maximized for a strong ROI.
- Build Relationships
- Nurture partner relationships to capitalize on exciting opportunities and work with internal and external resources to plan, execute and measure the success of partner marketing campaigns.
- Be a content creator
- Identify and develop effective marketing and sales collateral to empower channel partners and highlight the benefits of Docebo. This includes writing/managing the development of presentations, collateral,social media, email campaigns, etc., (Content is a big part of this role).
- Consistently report/analyze results
- Analyze program results and make recommendations for future improvements.
- Actively work with ERP, CRM and marketing automation tools (Hubspot) to track the production of all channel marketing programs.
- Drive Partner Communication & Awareness
- Drive ongoing communications with partners to keep them informed on new products, programs, promotions, etc.
- Communicate campaign details to internal stakeholders and guarantee alignment with our sales teams to maintain a cohesive messaging strategy.
You Have:
- Bachelor’s degree, preferably in Marketing or related field with at least 5 years of experience in B2B channel marketing.
- Strong knowledge of the SaaS and e-learning industry and be able to execute relevant marketing efforts with agility.
- Fundamental understanding of channel marketing with a deep understanding of a sales channel organization and partner ecosystems, and how they work together
- Expertise in developing and executing marketing initiatives, including proficiency in content marketing, email marketing, and other forms of digital, demand and lead generation programs.
- Ability to define strategies based on goals & data, and translate into actionable test & implementation plans.
- Results Oriented Approach: Passion and drive to dramatically grow business results.
- Innovation-Focused: Generates new ideas to push the bounds of channel marketing.
- Analytical: Solid analytical, “test & learn” mindset and continually assess KPIs to monitor business performance.
- Ability to effectively collaborate and work with internal and external teams.
- Strong project management skills and attention to detail.
- Ability to work autonomously and under pressure on multiple tasks simultaneously in a fast-paced environment, across geographies and cultures.
- Experience with HubSpot and Asana is a valuable asset.
- Excellent verbal and written communication skills in English.
- Work well on a team, contributing to a fun, harmonious work environment where people learn from one another and continuously improve processes.
Docebo welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Docebo is a cloud e-learning solutions provider that is revolutionizing the online training market with its Software as a Service (SaaS) Learning Management System (LMS). Docebo's LMS is the industry's most comprehensive solution for training management, chosen by some of the world's most respected companies to achieve operational efficiency. Designed as a true software as a service, cloud-based platform, Docebo is not just an e-learning tool but is specially designed to be delivered in SaaS as an ecosystem of features and modules that can be adapted to any requirement. Culture is incredibly important at Docebo. Docebo encourages the team to work effectively together, but also have fun together!
Location: Downtown Toronto, Ontario (Not a remote position)
Reports to: Senior Marketing Manager - Lead Generation/Field
You will:
- Own the formulation and execution of a robust search engine optimization strategy aimed to increase our lead-generation
- Enhance customer experience by improving the customer search journey end-to-end by executing and analyze SEO experiments for continuous improvements.
- Identify and implement site and process improvements. Develop requirements. Scope and define projects, outlining the necessary deliverables, their timing and cost. Manage project through completion including testing of all site enhancements and applications.
- Develop and implement ongoing quality control processes to ensure quality and accurate representation of information on all external website presences.
- Deep dive into metrics & analytics, and be responsible for identifying changes and problems as they arise
- Direct the architecture, content management, and user experience.
- A/B testing and optimization in order to improve the website conversion rate and performance
- Learn and be Curious and stay on top of key trends and best practices.
- Develop strong relationships and work collaboratively with multiple teams to achieve shared goals.
- Maximize opportunities identified through collaboration with cross organizational teams.
- Work closely with technology teams to make sure the company’s infrastructure, architecture, and site features support and enhance the effectiveness of our SEO.
You Have:
- 5+ years of experience in online marketing or related field, 5+ years of experience in SEO.
- Proven success working across organizations to achieve goals.
- Demonstrated skills in managing complex processes with multiple business owners, making trade-offs against business priorities.
- Very good communication skills
- Experience using a CMS (WordPress) MAS (Hubspot), Google Analytics
- Fluent knowledge in HTML and Photoshop
- Must support social media initiatives.
- Familiarity with industry-standard SEO tools;
- Ability to start optimizing the first day on the job without breaking a sweat;
- Passion for metrics and quantitative analysis, and ability to turn analysis into actionable programs.
- Strong drive for execution and delivering results.
- Hands on experience with Google, Bing and 3rd party search tools
- Knowledge and expertise in the B2B, IT/SaaS, LMS/Learning market
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Regularly ranked among the world’s top 10 SaaS e-learning platforms, Docebo is regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. With its global headquarters located in Toronto, ON, Docebo also has an international presence with offices in Milan, Athens (Georgia), and Dubai. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe, creating a workplace and opportunities unlike any other.
Docebo transforms its customers’ training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.
Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together, but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users.
Our ideal candidate has limitless energy that can match ours. You need to be able to keep up with a fast paced and demanding environment and manage several concurrent projects and tasks effectively. If these things scare you even a bit, this is not the right position for you. We are looking for someone that can take ownership and pride in what they do and know that are a part of a greater team where everyone is doing some amazing work
The Video Content Specialist - Multimedia position with Docebo is responsible for elevating the Docebo brand through great storytelling using motion graphics and video content. In this role you will conceive of, create, and manage the optimization and distribution of B2B multimedia marketing content to tell impactful and influential stories. You need to be creative and innovative and have a passion for video and interactive content that is engaging and unexpected.
Reports to: Senior Marketing Manager - Lead Generation/Field
Location: Downtown Toronto, ON (not a remote position)
You Will:
- Understand goals and expectations for individual campaigns.
- Manage and create multimedia content to align with our and marketing objectives.
- Contribute to, and assist with, managing the Docebo blog and vlogs.
- Bring creative and non-traditional content ideas for use on social media, the blog, advertising campaigns, and 3rd party marketing.
- Work with the SEO-SEM manager for the optimization of the content you produce.
- Have or develop a strong knowledge of the SaaS and e-learning industry and be able to execute relevant marketing efforts with agility.
- Work with internal and external resources to plan and execute content created.
- Contribute to international marketing campaigns to communicate messaging on behalf of our diverse customer base.
- Create storyboards and communicate campaign details to internal stakeholders and guarantee alignment with our sales teams to maintain a cohesive messaging strategy.
- Use the company’s enterprise resource planning (ERP) and customer relationship management (CRM) and marketing automation tools to understand and improve marketing results.
- Work well on a team, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of our clients.
You Have:
- Have a portfolio of work targeting businesses preferably in the tech sector.
- Multimedia production experience (and a specialization on motion graphics) with commonly used platforms.
- Knowledge of the high-tech sector and the ability to absorb constantly evolving information on a daily basis.
- A passion for collaborating and working with teams across the organization.
- Strong knowledge of AP Style and grammar.
- Experience with Wordpress and project management tools such as Asana.
- Experience with HubSpot is a valuable asset.
- Working knowledge of SEO and inbound marketing best practices.
- Excellent verbal and written communication skills.
- A strongly research-based working style, with the ability to digest and disseminate large amounts of complex information with ease.
- The ability to work and communicate effectively within an international and diverse environment.
- Bachelor’s degree in film, media, marketing or journalism and 3-5 years of related field experience.
Docebo (from the Latin “I will teach” and pronounced “Docēbō”) is a pure Cloud Learning Management System (LMS) that over 28,000 organizations have used globally since 2005. Sold in over 70 countries worldwide and available in over 30 languages, Docebo truly exemplifies internationalization. Docebo has been ranked in the world’s Top 10 for SaaS elearning solutions providers, and in the Top 3 for B2B LMSs. Docebo is generally regarded as one of the industry’s most comprehensive solutions for training management, and has been chosen by some of the world’s most respected companies to achieve operational efficiency. Backed by venture capital, Docebo has offices in Europe, Asia, Canada and North America, and is currently one of the fastest growing learning technology companies in the market.
We're building something good here
The way the human brain absorbs new information today is different from the way we learned ten years ago. Our people understand that for our clients to win the competitive edge, it's critical to provide online learners with the best learning technology available. That's why we hire the brightest minds in the SaaS space - to build products that power learning to its fullest potential - and in return, our people reap the benefits of our own innovations (and have a blast doing it).
Impress us with a great application!
Docebo is a fast growing SaaS company headquartered in Biassono between Como lake and beautiful Milano. Backed by venture capital, Docebo has offices in Europe, Asia and North America, and is currently one of the fastest growing learning technology companies in the market. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe creating a workplace unlike any other. We encourage individuals to find a work-life balance, with a work hard, play harder mentality, as we believe that recharged employees provide the best experience for our customers. Finally, Docebo team members are family, and unlike many modern companies that only focus on output, Docebo fosters professional development by providing clear progression opportunities, and by making sure their personal needs are met with full benefits, company-sponsored events and in-office happy hours.
Docebo is a truly global organization with a diverse, collaborative working environment. Our “work hard, play hard” mentality helps our teams in the US, Italy, Canada, and the UAE build the best online learning products on the market. We have fun (naturally), but more importantly, we take great pride in our products and strive for an unparalleled experience for both our clients and our people. We value the relationships we've strived to build for more than a decade. By joining Docebo, you will access amazing training programs to support your career growth and your thirst for knowledge! Being on the Docebo team means you’re working in a modern working atmosphere with plenty of space for relaxation and a number of amenities like table tennis, foosball, free coffee and snacks, and a fully furnished office deck overlooking the mountains (perfect for bbq in the summer!).
Docebo is of the World's fastest growing SaaS companies in the Learning Technology and has an international presence with offices in Milan, Italy (headquarters), Toronto, Athens, GA, and Dubai. International perspective lends itself to celebrating a diverse workforce with talent from all over the globe, creating a workplace and opportunities unlike any other.
Docebo focuses on developing the individual both professionally by establishing career progression paths and making sure their personal needs are met with full benefits, company sponsored events, and a strong focus on improving the company culture.
Our ideal Account Executive is driven, curious, intelligent, and brings a solid prior experience in sales in similar quota-carrying roles.
Reports to: Sales manager UK
You will:
- Drive revenue generation for Docebo through qualifying and closing new businesses
- Understand lead qualification and work with sales development reps to refine processes and accuracy through data driven decisions
- Be able to execute in short-term sprints while maintaining a vision for long-term sustained success
- Communicate effectively and efficiently via phone, webinar, email and in-person meetings
- Be prepared to share knowledge and communicate with teams around the globe
- Work closely with Marketing to provide essential feedback on lead generation quality
- Develop strong relationships with key clients that will generate revenue as new features go-to-market
- Identify prospect needs, understand business drivers behind requests, and explain the Docebo value proposition
- Maintain and possibly exceed an agreed expected volume of revenue per year.
- Manage all aspects of leads management within the Docebo CRM and to keep it organized and updated timely.
You have:
- Previous 2+ years experience in the Software as a Service industry with a role related to pre-sales, inside sales, or similar.
- Ability to be recognized as a true team player internally in the company, and trusted business advisor externally.
- You have strong written and verbal communication skills when dealing with different stakeholders, from line managers to C levels.
- Proven track record of growing a customer base and consistently exceeding revenue targets and company goals
- Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
- Have a competitive edge and thrive in a fast-paced team environment
- Strong use of insights and data-driven decision making to inform the sales process
- Ability to perform advanced internet research leveraging value added databases on your own
- Ability problem solve, adapt, and grow quickly as we build the sales organization
- Extremely proactive and upbeat with strong organizational skills
- A deep knowledge of Social Networks (especially LinkedIn, Facebook and Twitter)
- Bachelor’s degree or higher level of education
- Ability to do light travel
Docebo Canada Inc - Suite 701, 366 Adelaide Street West, Toronto, M5V 1R9, Canada
Docebo NA, Inc - 600 N. Thomas Street, Suite A - Athens GA 30601 - USA - FEIN 46-3427175
Docebo S.p.A. - Via Parco 47 - 20853 Biassono (MB) - ITALY - VAT-CF: 04793690969
Docebo EMEA FZ-LLC, Dubai Internet City - Building 15, Office N. G02 - PO Box 500580, Dubai - UAE - License No. 92416
Docebo UK Limited - 6th floor, 48 Gracechurch Street, London, UK, EC3V 0EJ - VAT: GB277237870