Our success as an organization depends on our clients’ success
Our customers are central to our mission as a company. We put your success first, by:
Approaching our relationships with customers as an ongoing business partnership
Acknowledging that our customer relationships are our longest-lasting most valuable competitive advantage
Promoting a customer-obsessed culture across departments, from our Product teams right through to implementation
John CUSTOMER SUCCESS MANAGER
“My goal is to build a long-term strategy to achieve your learning and development goals, starting with successful adoption of your learning platform. I’ll be your point of contact and advocate at Docebo”
From the very beginning of your journey with Docebo, enterprise customers will be assigned a Customer Success Manager who will work with them to…
Understand, track and report on your business and training goals via KPIs and dedicated business reviews (BRs)
Get the best out of Docebo, helping you to map specific use cases or quickly adopt new features in your ecosystem
Empower your team beyond what is expected, sharing industry-based best practices and market-driven expertise
Liaise with our product team, enabling you to provide input that influences Docebo’s plans and product vision, while keeping you informed about what’s coming next
At Docebo, customer success is not a department. It’s the reason we get up in the morning
Contact us to learn more about our approach to customer success
ELearning allows the online delivery of training with real time tracking of training results, optimizing time and reducing costs associated with traditional learning methods.
WHAT IS AN LMS?
An LMS (learning management system or also E-Learning platform ) is a learning software designed to deliver, track and certify online courses and training.
SCORM, AICC & xAPI
SCORM and AICC are international standard for tracking E-Learning activities. xAPI (formerly Tin Can API) is the Learning Objects new standard. The Docebo Learning Management System supports both of these standards.